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The 'jacuzzi rooms' are horrible. The suites are much better, even though they use the same space.
I'd booked a standard room (no photo on IHG site) and had hoped for an upgrade. However, my status was not recognised in the room type. My colleague...More
Thank Colin J
Response from IHGService, Guest Relations Manager at Holiday Inn Express Chicago-OswegoResponded 4 October 2016
Dear Colin J,
Foremost thank you for your patronage as an IHG Rewards Club Spire Elite member. I appreciate you taking the time to write a thorough and candid review about your stay with us. I do want to take the opportunity to apologize if...More
We checked in around 6pm. I didn't catch the guy's name behind the counter but he was super cool. Very quiet hotel (we were on the second floor). Didn't really check out the pool or gym (we have a baby with us) but it seemed...More
Thank Kris R
Response from Anita P, General Manager at Holiday Inn Express Chicago-OswegoResponded 6 September 2016
Thank you for your review, Kris R! We will check out the bathroom lighting but glad to hear everything went well during your stay! Hope to see you again soon!
The front desk lady was very polite, the room clean with a very comfortable bed.
The bathroom spacious with all the toiletries.
Breakfast was good and was included in the room rate.
I would definitely stay again at this location.
Response from Anita P, General Manager at Holiday Inn Express Chicago-OswegoResponded 6 August 2016
Thank you for your review, JMEscobar1. We appreciate the positive comments and hope to see you again soon!
This was our second stay at this hotel in 5
The past year. There are too many hotel choices in Oswego. This hotel is the closest to our family in the area. It isn't a brand we normally choose but we were pleasantly surprised, even...More
Response from MatthewNym, Guest Relations Manager at Holiday Inn Express Chicago-OswegoResponded 11 May 2016
Thank you so much for your great comments and feedback. We really appreciate you taking the time to leave us a review. We are very happy that you have decided to stay with us while visiting family and we do hope to see you again...More
Nice and clean, with an exceedingly friendly staff. Anita and Shon were great at check-in, and everyone I spoke with at the front desk throughout my stay was very pleasant and helpful. I didn't use the pool or hot tub but they looked clean and...More
Response from MatthewNym, Guest Relations Manager at Holiday Inn Express Chicago-OswegoResponded 13 April 2016
Thank you so much for taking the time to leave us this fantastic review! We really do appreciate the great comments and will share them with the staff. We hope to see you again in the near future.
US$122 - US$146 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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