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Royal Hotel

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Royal Hotel
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117 Reviews from our TripAdvisor Community

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Showing 115: English reviews
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Glasgow
Reviewed 3 days ago NEWvia mobile

Visited here for a family wedding nearby. The hotel was clean and the rooms were of a good size and standard. The staff were also very friendly and helpful. Thoroughly enjoyed our breakfast with a selection of cereals, fruit juice, toast, tea/coffee and cooked breakfast. (There was also other options available). Would recommend to anyone visiting the area.

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1Thank Kimberleymc
Cumnock, United Kingdom
Reviewed 2 weeks ago via mobile

Went on Saturday for a family meal, very disappointing. Chicken from the grill was overcooked and had to be sawn apart. I've had a lot better here. The dining room was really busy so maybe they were too busy

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Thank elephantclumps
RAD-Hotel-Group, Manager at Royal Hotel, responded to this review

Dear Guest, Thank you for taking the time to review the Royal Hotel, we value all feedback. I am disappointed that you feel that your meal wasn't up to the standard that you would expect from a RAD Hotel. I will pass on your comments to allow our kitchen and management team to review and improve where necessary. I hope...

scotland
Reviewed 3 weeks ago

We are just back from a weekend visit to Cumnock, we stayed at the Royal hotel. On arrival we were put into room 1 a huge lovely room but after the first night we asked to be moved as the noise coming from the water pipes was horrendous. The staff were great and changed us to room 5 a small...

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Thank dibbleduff
RAD-Hotel-Group, Manager at Royal Hotel, responded to this review

Dear Guest, Thank you for your fantastic 5 star review of the hotel, and for briniging to our attention the noise issues that you experienced in room 1. I am delighted that you felt our staff resolved this issue for you, with minimum disruption to your stay. I will pass on your comments to all of our team, and we...

Auchinleck, United Kingdom
Reviewed 13 February 2017

Went here for a lunch tie meal, very warm and friendly staff the same had no problems in booking a table, good selection to choose from and very reasonable price for food and drinks, my only down fall is that if you have some form of mobility problem then you will struggle to get up the steps on entering the...

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Thank david g
RAD-Hotel-Group, Manager at Royal Hotel, responded to this review

Dear Guest, Thank you for taking the time to review the Royal Hotel, and for your very favourable comments about the hotel, our food and staff. Currently all entrances into the Restaurant do unfortunately have stairs. We do have some very exciting developments coming to the hotel in the near future, which will make it more accessible to guests with...

New Cumnock, United Kingdom
Reviewed 13 February 2017 via mobile

Had pre new year meal. Roast beef with Diane sauce was absolutely revolting tasted as if it was off never put a spoonful over my neck. The soup we had was ok for starters. The kids meal was a joke!!! A Tesco value mini pizza smothered in cheese to try and hide the fact it was a Tesco pizza £17...

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Thank Druffer
RAD-Hotel-Group, Manager at Royal Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your dining experience with us at the Royal Hotel. I am sorry that you did not find your meals to your taste. I have taken on board all of your comments to discuss in our next team meeting. We value all feedback as it allows us to review and improve...

Reviewed 22 January 2017 via mobile

My boyfriend and I went for dinner tonight and as soon as we got there the place was so busy the person on the table next to me could hear all of our conversation do that was awkward. Then we waited an hour on our starters which were cold ... I had the cheesy garlic mushrooms and the cheese on...

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1Thank Jenjenjenj
RAD-Hotel-Group, Manager at Royal Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your experience at the Royal Hotel, all feedback allows us to review our standards and improve where we can. We strive to give all our guests the best possible quality of food and service, I can only apologise that on this occasion you feel this was not your experience. It...

Ickenham, United Kingdom
Reviewed 6 January 2017 via mobile

The staff are very friendly the manager especially was very kind and helpful. The food was lovely and it has a real family feel to the place. There is a shopping centre very near the hotel and train station which you can get a train to Glasgow quiet cheap.

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Thank gthuh
RAD-Hotel-Group, Manager at Royal Hotel, responded to this review

Dear Guest, Thank you so much for your lovely 5 star review. I'm delighted to see you had a great stay and look forward to welcoming you back to the hotel in the future. Regards Rhonas Weldon Operations Manager

Stranraer
Reviewed 8 December 2016 via mobile

Stayed here while attending a wedding at Lochside. Room was spacious and well furnished. Breakfast was included and was excellent. Staff could not have been more helpful and genuinely pleasant with it. Taxis to and from the venue were overpriced in my opinion. I am aware that upgrading is ongoing, but in its current state this is not suitable for...

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Thank Francesmw2014
RAD-Hotel-Group, Manager at Royal Hotel, responded to this review

Dear Guest, Thank you for taking the time to review the Royal Hotel. I am delighted to see that we met or exceeded your expectations in all areas, with the exception of our stairs. Our staff are indeed genuinely nice people. We have some very exciting upcoming developments within the hotel, as you mentioned, which we will be delighted to...

Reviewed 5 November 2016 via mobile

Popped in for lunch with a friend a few weeks ago. Food was fantastic, fresh and warm and served quickly. The place was tidy and clean. Staff very friendly. Especially Alison(I am sure that was her name) she couldn't do enough for us and made us feel very welcome. You can see she goes above and beyond for all customers....

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Thank bellah1989
RAD-Hotel-Group, Manager at Royal Hotel, responded to this review

Dear Guest, Thank you so much for taking the time to give the Royal Hotel and especially Allison a fantastic 5 star review. I will pass on all your lovely comments to her and the rest of our team, the RAD Hotel Group value all feedback. It is always lovely for a member of staff to feel appreciated for going...

Edmonton, Canada
Reviewed 16 October 2016 via mobile

I'm so fortunate that my Scottish Family are all regulars at this great wee spot as they really give us the Royal treatment. We live in Canada and regularly go to Cumnock for visits and always spend our last night having dinner here. Usually about 16 of us including 7 little kids and the staff are all so incredible. Rhona,...

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Thank rakelly656
RAD-Hotel-Group, Manager at Royal Hotel, responded to this review

Good Evening all the way in Canada, Thank you for your lovely review of the Royal Hotel and our staff. It is always a pleasure to welcome yourself and your Scottish family to the Royal, as we do on a very regular basis. You are a fantastic family (especially your 7 little kids). We very much appreciate the custom yourself...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
Official Description (provided by the hotel)
The Royal Hotel was built in 1892 by Mr R J Barrowman, and has proven over the years to be a figurehead of Cumnock Town Centre. The hotel with it’s Victorian Façade has been extensively refurbished by the current owners, Mr & Mrs Kyle, with a few of the original features retained creating a more contemporary feel with a comfortable and relaxing atmosphere. All those who have frequented the Royal, past and present have welcomed the results. The refurbishment was culminated in 2006 with the completion of the Royal Sports Bar located on the ground floor, which has a spacious bar, area air conditioning and TVs, showing most major sporting events. ... more   less 

Additional Information about Royal Hotel

Address: 1 Glaisnock Street, Cumnock KA18 1BP, Scotland
Region: United Kingdom > Scotland > Ayrshire > East Ayrshire > Cumnock
Price Range: €87 - €158 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Royal Hotel 3*
Number of rooms: 9
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not have a salad for lunch”
 of 5 bubbles frankwalker2014, 1 May 2016 | Read review
“We did not stay - just there for dinner.”
 of 5 bubbles Janice221, 22 Jan 2016 | Read review
“Higher floors have less noise from bar downstairs”
 of 5 bubbles 933laurau, 19 Nov 2015 | Read review
“Room 3 was nice and spacious”
 of 5 bubbles S11HNH, 28 Sep 2015 | Read review
“We had room number 2.”
 of 5 bubbles touristBev, 12 Sep 2015 | Read review
5 of 5