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Comfort Suites Oakbrook Terrace

243 reviews
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Traveller (38)
Room & Suite (29)
Business Centre & Event Rooms (1)
Overview
  • Excellent45%
  • Very good31%
  • Average15%
  • Poor5%
  • Terrible4%
Travellers talk about
“lounge area”(6 reviews)
“hot breakfast”(7 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (243)Write a Review
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Traveller rating
102
73
38
13
12
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102
73
38
13
12
Show reviews that mention
All reviewsawesome locationlounge areahot breakfasta couple timesroom was cleanstay there againyogurtlarge deskdowntown chicagocheck in was easyindoor poolfree breakfastthe sofa beda wonderful staystayed nightspotatoesmini fridge
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61 - 65 of 238 reviews
Reviewed 22 February 2016 via mobile

We recently stayed here while visiting Chicago. Originally we were going to stay at Hyatt place river north. But when you added in parking and no pool, we decided to go outside the city a bit. Plus we got an excellent deal on hotels.com which...More

1  Thank Stacie P
Response from ComfortSuitesOBT, General Manager at Comfort Suites Oakbrook TerraceResponded 5 March 2016

Dear Stacie P Thank you for your review. This enables us to better our property and we truly appreciate your feedback. We are located just 17 miles west of downtown Chicago / the Lake & Michigan Ave. From a full cooked hot breakfast from fresh...More

Reviewed 21 February 2016

We loved the staff, the great hot breakfast and the pool! It was close to what we needed! My battery went dead and they helped me with jumper cables. They were very kind! The room was clean and comfortable! A great value!

Thank pelib
Response from ComfortSuitesOBT, General Manager at Comfort Suites Oakbrook TerraceResponded 5 March 2016

Dear pelib, Thank you for your review. You are very welcome and we are pleased to know we were able to assist you beyond just your hotel and overnight needs during your visit. Sincerely, Laveen Hira General Manager

Reviewed 28 January 2016

Loved this hotel. Wonderful place to stay. Nice pool, nice spacious rooms, wonderful breakfast. Nice sitting area, right outside the pool. Ask for a room facing away from the highway. Staff was very pleasant. Overall, a great experience from start to finish.More

Thank taps61
Response from ComfortSuitesOBT, Manager at Comfort Suites Oakbrook TerraceResponded 1 February 2016

Dear taps61; Thank you so much for the 5 star rating. We truly appreciate you taking time to share your experience at Comfort Suites, Oakbrook Terrace with other potential future travelers We strive to give each and every guest a superior experience and I am...More

Reviewed 5 January 2016 via mobile

We spend the new year there and it was full booked and the parking is too small! We had to park outside of the hotel parking lot in the middle of the night and it was a very cold night! When we get to our...More

1  Thank Adriana F
Response from ComfortSuitesOBT, Manager at Comfort Suites Oakbrook TerraceResponded 1 February 2016

Dear Adriana F; I apologize for the confusion with regard to the cleaning of your suite. Our records indicate that you checked in early, around 5:00 a.m. It is not normal practice to clean a guests suite the same day they check in. I apologize...More

Reviewed 30 December 2015

Very comfortable room and the service was great. Great breakfast and enjoyed being near good shopping areas. The evening hot cider or hot chocolate with cookies was a nice treat. The rates were good and the refrigerator and microwave were neat and clean. The extra...More

Thank Patricia R
Response from ComfortSuitesOBT, Manager at Comfort Suites Oakbrook TerraceResponded 1 February 2016

Dear Patricia R; Thank you so much for the 5 star rating. We strive to provide each guest with superior customer service and I am pleased we are hitting our mark. I appreciate you taking time to share your experience with future travelers and look...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free Parking
Pool
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Dry Cleaning
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Indoor pool
Heated pool
Details
Price range
US$83 - US$130 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Oakbrook Terrace
#3 Romantic Hotel in Oakbrook Terrace
#4 Business Hotel in Oakbrook Terrace
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$83 - US$130 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Oakbrook Terrace
#3 Romantic Hotel in Oakbrook Terrace
#4 Business Hotel in Oakbrook Terrace
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (38)
Room & Suite (29)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Na'tajah M
3 January 2018|
Answer
Response from BEADx2 | Reviewed this property |
Check with hotel as it might be under remodeling. I have never gone into the pool but do know there was construction going on downstairs in late November and it was slow.
0
Votes
Don A
31 December 2017|
AnswerShow all 3 answers
Response from BEADx2 | Reviewed this property |
Not far at all. About 8 miles from the hotel and probably safest area close to Loyola hospital.
0
Votes
Philip P
23 April 2016|
Answer
Response from Fdmkro |
No I'm sorry they do not but they do use American Taxi which has a flat rate of $26 to go to O'Hare
0
Votes
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12
Room Tips
"Street is also noisy, you want to avoid that."
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"Although it wasn't too bad, you can hear traffic in the room on the north side of the hotel"
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"Stay on the backside of the hotel, I heard the front side is louder because of traffic and it's a main..."
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"Try to get a room on the second or third floor, back of the building. Very quiet."
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