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Staybridge Suites Chicago Oakbrook Terrace

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Staybridge Suites Chicago Oakbrook Terrace
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119 Reviews from our TripAdvisor Community

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There are newer reviews for Staybridge Suites Chicago Oakbrook Terrace
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Showing 118: English reviews
Reviewed 6 November 2016 via mobile

The room was clean and very nice. I ran into an issue when I went to use the iron. When I plugged it in it started smoking. It had a dried brown liquid on it and had burnt onto the iron. Room stunk after that. Aired it out and that was OK. Tried two other irons that Brian at the...

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Helpful?
Thank Steve L
IHGService, Guest Relations Manager at Staybridge Suites Chicago Oakbrook Terrace, responded to this review

Dear Steve L, Thank you for taking the time to express your thoughts and concerns. We are pleased you liked the cleanliness of your room. On the other hand, please allow us to apologize for the inconvenience you have experienced with your iron and the service and response you had from our staff fell short of your expectations. We take...

Memphis, Tennessee
Reviewed 16 October 2016

We spent one night in the Hotel. Hotel room was well maintained and with all kitchen utensils. Accommodations were spacious and comfortable. Also their complimentary buffet breakfast very good with good options. Overall very good hotel to stay with family if you plan to visit in Chicago.

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Thank Honey B
Caerwent, United Kingdom
Reviewed 1 October 2016

Helpful and friendly staff, free buffer mon-wed evening, great variety breakfast buffet. Nice room, clean, good parking. We would definately recommend this place. Nice open lounge / dining room. Comprehensive room facilities. Location a bit out of town but easy enough to find.

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Thank Marion S
Plymouth, Michigan
Reviewed 22 August 2016 via mobile

This hotel is in a quiet location with several food and shopping options very close by. The staff was friendly and quick at check in. The room was clean and somewhat comfortable except for the sofa bed. That was like sleeping on wires. The breakfast was standard and the wifi worked fine. I would stay here again!

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Thank springboks1
Rochester, New York
Reviewed 26 July 2016

We were in town for a weekend visit to Chicago. The accommodations were clean, spacious and comfortable. The facility was modern and updated. The staff was courteous and very friendly. The only downside was lack of a pool and not enough parking to accommodate the number of guests.

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Thank mag2090
Reviewed 24 July 2016 via mobile

We came with the family, got a great room. It was perfect. There is a nice mall near buy (oak brook mall), a great supermarket and free parking. Just make sure you have a car, they also offer shuttle to 2 main shopping malls. You can go down town by train but for that you will need to take a...

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Thank Juliano T
Massachusetts
Reviewed 20 July 2016

I arrived late for a business meeting, checked in, and went to bed. Ten minutes into sleep someone came into my room clearly thinking it was his (he had a key and everything). He left and when I went to call front desk I was reminded that phones were out of service. I went out for a bit and in...

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Helpful?
Thank footprof
IHGService, Guest Relations Manager at Staybridge Suites Chicago Oakbrook Terrace, responded to this review

Dear footprof, Thank you for your feedback. We appreciate you choosing our hotel for your business travel, and for taking the time to share your experience. It is regrettable that issues with the room key and unsatisfactory staff service prevented you from enjoying your stay. Please accept our apologies for this inconvenience. I will discuss your comments with our managers...

Reviewed 12 July 2016 via mobile

Good IHG business model concept. Nice staff. But absence of Effective Management, inability to recognize, comprehend, or address how to resolve simple Operational issues and details of managing a hotel. Issues brought to attention of front staff are rebuffed, "we will ask the property owners about your problem the next time we see them", flippantly dismissed, "you are the 10th...

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1Thank C2RM
IHGService, Guest Relations Manager at Staybridge Suites Chicago Oakbrook Terrace, responded to this review

Dear C2RM, Thank you for your feedback regarding your stay at Staybridge Suites Chicago Oakbrook Terrace, IL. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding customer service and operational management. We will address these concerns. We take all reviews positive and negative very seriously,...

San Diego, California
Reviewed 28 June 2016

The location is quiet, away from freeways and major roads. The property is attractively situated near greenbelt landscaping and a pond. The property is well maintained & clean throughout. Upon arrived, Maria ensured I was comfortable with my room and she found a quiet location on the top floor since I am a very light sleeper. I had no road...

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Thank Kyle545
Fort Worth, Texas
Reviewed 15 June 2016

Internet never mentioned that housekeeping was not available on a daily basis. Requested housekeeping on Sunday and never occurred. Finally after complaining at the front desk housekeeping did show up on Monday. For the room charges, daily housekeeping should have been included. Experienced internet access difficulties. Complementary breakfast food was average. The location was attractive to excellent restaurants and close...

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Helpful?
Thank Bob O
IHGService, Guest Relations Manager at Staybridge Suites Chicago Oakbrook Terrace, responded to this review

Dear Bob O, Thank you for your stay and for posting a review. Your feedback is extremely important as this will help us achieve our mission to provide the perfect guest experience. I apologize for the confusion in regards to our housekeeping services and I regret the inconvenience this may have caused. I am also sorry for the disappointments that...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Staybridge Suites Chicago-Oak Brook is an all suite upgraded hotel located ideally in the heart of the new renaissance business district of Oakbrook. Each suite, features fully-equipped kitchens complete with pots, pans, dishes and utensils. Double bed sofa sleeper in each suite. Work area is well lit with an expansive desk and ergonomical chair, free high-speed WiFi Internet in suite & throughout entire hotel. Two phone lines with a direct dial phone number and personalized voice mail. Free bountiful hot breakfast buffet is offered every morning. Tuesday, Wednesday and Thursday evening a Sundowner Reception offers a lite dinner entree with free beer, wine and sodas. Library, business center, board room, free guest laundry, fitness center and whirlpool tub. Located 20 miles from downtown Chicago/McCormick Place. Negotiated Corporate rates available. Headquarter hotel for: Joint Commission, MicroTek, SAP, Exelon, McDonald's Corp, IBM, Crowe Horwath, GE, Elkay, & BrainLab. Favored hotel for patients and visitors to Loyola Medical Center in Maywood. Free shuttle to & from office and area attractions. Free ample Parking. Motorcoach Tour groups most welcomed. Close to popular attractions Brookfield Zoo, Morton Arboretum, numerous Golf Courses, two extensive shopping malls. Pet friendly hotel (pet fees & restrictions do apply!). Guaranteed check in time is 3:00 PM daily. ... more   less 

Additional Information about Staybridge Suites Chicago Oakbrook Terrace

Address: 200 Royce Blvd, Oakbrook Terrace, IL 60181-4836
Region: United States > Illinois > DuPage County > Oakbrook Terrace
Price Range: €97 - €149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Chicago Oakbrook Terrace 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Staybridge Suites Chicago Oakbrook Terrace Hotel Oakbrook Terrace
Staybridge Suites Oakbrook Terrace
Oakbrook Terrace Staybridge Suites
Hotel Style:
#2 Business Hotel in Oakbrook Terrace
#4 Family Hotel in Oakbrook Terrace
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Questions & Answers

Questions? Get answers from Staybridge Suites Chicago Oakbrook Terrace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles peterbergs, 29 Nov 2016 | Read review
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“Fully recommend”
 of 5 bubbles 547marions, 1 Oct 2016 | Read review
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