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Chicago Marriott Oak Brook

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Traveller (49)
Room & Suite (53)
Dining (9)
Overview
  • Excellent21%
  • Very good39%
  • Average29%
  • Poor7%
  • Terrible4%
Travellers talk about
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (341)
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333 results
Traveller rating
72
126
96
25
14
Traveller type
Time of year
LanguageEnglish
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72
126
96
25
14
Show reviews that mention
All reviewsacross the streetthe concierge loungefull buffetbusiness hotelthe loopshopping mallclean roomslobby barmini fridgewithin milesbreakfast buffethot tubnice stayan upgradestarbuckschicagogym
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1 - 5 of 333 reviews
Reviewed yesterday via mobile

Our check in for our one night stay was rather cold and formal. There was no friendly greeting for this Platinum Elite member. The only words from the young receptionist, was "Checking in?", "Name" and "ID", "Here are you room Keys". When I asked if...More

Thank H L
Reviewed 6 days ago

We have stayed at his property multiple times over the past 20 or so years. Front-desk staff this time were rude and incompetent. I had done advance check-in via the Marriott App on Friday morning for a Saturday night stay for a room I had...More

Thank Onessa
Response from Kathryn D, Manager at Chicago Marriott Oak BrookResponded 2 days ago

I am sorry to hear about the problems you encountered at our hotel. I appreciate you letting me know so that we can improve our service. I will be happy to speak with you further about the experience so that we make sure all issues...More

Reviewed 1 week ago via mobile

I have to start out by saying that we just recently stayed in a wonderful, new & spacious Marroitt hotel, so we have that fresh in our minds. This particular hotel is older, and it shows. The room size was standard, but the bathroom/sink area...More

Thank BusyMomof3three
Response from Kathryn D, Manager at Chicago Marriott Oak BrookResponded 1 week ago

Thank you for taking the time to let us know about your recent stay. I am so sorry that you did not have a good experience with us. We strive for 100% guest satisfaction, and we failed you on that. I will address your concerns...More

Reviewed 4 weeks ago

This was my second time staying at this hotel and it was just about the same experience as before. The sight dining was available for room service however, their weren't many choices. I utilized the onsite Starbucks and the service with fast and my order...More

Thank Kymm M
Response from Kathryn D, Manager at Chicago Marriott Oak BrookResponded 3 weeks ago

Thank you for taking a moment to share your experiences with us at the Oak Brook Marriott. We appreciate your feedback and will share with the team in an effort to continue striving for service excellence and providing clean and comfortable facilities. Sincerely, Kathryn Dwyer...More

Reviewed 13 July 2018

Solid hotel with good people/staff. Amenities okay but hotel is very dated. Beds not that comfortable and had a few issues with TV, Desk Chairs..otherwise good location if you can look past a pretty dated facility.More

Thank BizTraveler057
Response from kathy d, Manager at Chicago Marriott Oak BrookResponded 14 July 2018

Thank you for taking a moment to share your experiences while staying with us at the Oak Brook Marriott. We appreciate hearing from our guests and opportunities that we can address to continually improve our service and product. We hope to be ale to welcome...More

View more reviews
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$106 - US$270 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Oak Brook
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$106 - US$270 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Oak Brook
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (49)
Room & Suite (53)
Dining (9)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
23 July 2018|
Answer
Response from Lubna L | Reviewed this property |
Not quiet sure. Doubt there is restriction
0
Votes
Rajeev S
29 June 2017|
AnswerShow all 3 answers
Response from Tom L | Reviewed this property |
Not likely. Check the front desk.
0
Votes
Google Translation
lra53
27 May 2017|
Answer
Response from Tom L | Reviewed this property |
Not that I'm aware of
0
Votes
Google Translation
Room Tips
"higher more quiet - but elevators can be a bit slow"
Read review
"Rooms on southside face freeway. Try to get northside rooms."
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"rooms facing the mall have good views if in the higher floors."
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"Rooms on lower floors have bigger desks."
Read review
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