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Doubletree Hotel Chicago Oak Brook

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Doubletree Hotel Chicago Oak Brook
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881 Reviews from our TripAdvisor Community

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Showing 869: English reviews
Allentown, Pennsylvania
Reviewed 19 May 2016

The Front Desk Staff, Ryan/Amanda (A-team)/Amanda/Monet/Denise are exceptional - if they can think of it, they can make it happen. The Bar/restaurant, from Management (Becca) to The Bar Staff ( Tony/Mike/Duwy/Victor), Wait Staff (Donna/Anna) ALL make sure you're welcome and they act like they care. I was able to get the same exact room for seven months, and that is...

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Helpful?
Thank AlistairHull
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

AlstairHull, Couldn't agree more! Chris Johnson

Wisconsin
Reviewed 18 May 2016 via mobile

Had a quick trip to corporate HQ and the Doubletree is just down the street. The check in was flawless and complete on the web. Upon arrival In was greeted with a friendly associate and a delicious warm cookie. My room was beautiful, clean and spacious. The hotle had many amenities and a great breakfast buffet. The conference rooms and...

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Helpful?
Thank Mark R
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Thank you so much for the taking the time to share your experience, we really appreciate it and come back and see us the next time you are in town.

Peoria, Illinois
Reviewed 18 May 2016

Shuttle driver was dangerous. Lounge was understaffed. However, the food was good despite our service. The rooms and overall stay was good if you need a room without food, drinks or any shuttle service.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Michelle J
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Michele J, My cell phone is 630 715-9211, I'd really like to hear more about the shuttle experience. Chris J

Battle Creek, Michigan
Reviewed 18 May 2016

Great location, price pool & jacuzzi tub plus you can lay in the sun on the deck. Friendly staff. Warm cookie. End of this review- 200 character minimum . way too long to leave a review. This will not allow me to submit.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Nailsdoll
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Well thanks for the kind words at 200 characters or less! Chris J

Wilmington, North Carolina
Reviewed 18 May 2016 via mobile

For my six nights I experienced the hospitality of the Doubletree. Room Service arrived post haste with every needed accompaniment. I ordered my first settling in night. Starbucks complimentary coffee was available just off the breakfast buffet. It was quite good. There was in room machines but no mini fridge or microwave. I missed having a Bluetooth for my music...

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Helpful?
Thank Diane W
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Diane W, Six nights away from home is a long time when traveling on business. We are glad that we could be your home away from home and please do come back and see us when you are in town. We do have plenty of refrigerators and microwaves available during your stay, please just let us know and we are...

Peoria, Arizona
Reviewed 13 May 2016

I booked through hotwire, but was also charged by the Double Tree. If you book through any 3rd party booking site make sure to watch your credit card statement. We have notified Double Tree of this issue and are awaiting the refund from the errant charge. Other than the billing issue I would consider this Hotel on par with other...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank J4039SSbrian
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

I am terribly sorry for the mistake, it was all ours. I know that Ryan from the team has taken care of the charge and again, I am sorry for the mistake. Chris Johnson

Chicago, United States
Reviewed 12 May 2016

The staff was very gentle and nice to me. The breakfast was amazing, great spread of healthy foods. The room was a tad bit small for me and the balcony door was old and appeared broken. Other than that, the experience was good. The cookies were amazing!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Chanecia S
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Thank you for pointing out our breakfast. We really spend a lot of focus on trying to keep the selections fresh, healthy and not stagnant. When you do a buffet 7 days a week in the mornings, it is easy to fall into a routine. Our Chef really focuses on farm to fork utilizing regional and sustainable ingredients in every...

Hampton, United States
Reviewed 11 May 2016

We stayed here for a soccer tournament and it was great. Really clean rooms ( which is very important to me). We also had the chance to have the breakfast buffet included in our stay. It by far was one of the best breakfast meals that we have encountered when staying at a hotel for soccer tournaments. Excellent food!!

Review collected in partnership with DoubleTree by Hilton
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Thank Tracey E
Reviewed 10 May 2016

Was here overnight for a small (200+ people) conference, stayed on 5th floor, room was nice and available for earlier check-in (noon), all was very smooth. Suburban mall / business complex area, not interesting but functional.

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Helpful?
Thank Prescott B
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Prescott B, We are pleased you enjoyed your conference with us and thank you so much for taking time to share your experience. We have a fantastic meetings team both in sales and operations, ensuring everything we do, exceeds the attendees expectations making for successful meetings. Chris J

Karlsruhe, Deutschland
Reviewed 9 May 2016

The rooms are good, quieted and clean. Also the fitness room is good. The location in the from of the mall is also very good. Short way to shopping in a good area. In the swim area it will helpful if a shower will be installed.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank andre997
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Andre997, Thank you for being our guest! We really appreciate your staying with us and for the kind words on the hotel and the neighborhood. Please come back and see us the next time you are in town. Chris J

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Doubletree Chicago Oak Brook is the perfect location for your leisure or business trip. Close to O'Hare and Midway Airports, just 18 miles to Chicago, walking distance to Illinois' largest outdoor shopping mall, and convenient to the Metra Train, zoo, theaters, and golf courses. Book a Chicago weekend escape with all the fun and attractions without the downtown Chicago expense. Hotel features FREE parking, local transportation and warm chocolate chip cookie with walnuts, at check-in. ... more   less 

Additional Information about Doubletree Hotel Chicago Oak Brook

Address: 1909 Spring Rd, Oak Brook, IL 60523-3923
Region: United States > Illinois > DuPage County > Oak Brook
Price Range: €110 - €188 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Chicago Oak Brook 3.5*
Number of rooms: 428
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Priceline and Travelocity so you can book your Doubletree Hotel Chicago Oak Brook reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Oak Brook
Oak Brook Doubletree
Hotel Style:
#3 Business Hotel in Oak Brook
#3 Family Hotel in Oak Brook
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Hotel Chicago Oak Brook staff and other travellers.
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Questions? Get answers from Doubletree Hotel Chicago Oak Brook staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Food in bar was really good, Street Tacos were great”
 of 5 bubbles ottob805, 19 Jan 2017 | Read review
“balcony is great. 7th floor extremely quiet. Be sure to request a higher room.”
 of 5 bubbles SailingTs, 2 Dec 2016 | Read review
“We had room 769 . Room was top floor. Was quiet and toward the end of the hallway.”
 of 5 bubbles hopecrail, 11 Oct 2016 | Read review
“I would not stay over the weekend when this hotel is full of events.”
 of 5 bubbles pesp, 4 Oct 2016 | Read review
“If you are a smoker, go for a lower level room with patio out to smoking area.”
 of 5 bubbles 902pennyr, 2 Oct 2016 | Read review
5 of 5