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Residence Inn Chicago Oak Brook

Orbitz.comUS$176*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$176*
US$175*
US$176*
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Residence Inn Chicago Oak Brook
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167 Reviews from our TripAdvisor Community

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Showing 161: English reviews
Lansdale, Pennsylvania
Reviewed 20 July 2015

My 3rd or 4th stay here, and I continue to be satisfied. Clean, comfortable and good location to travel from. Room is clean and bed is comfortable. Rooms are somewhat small and access can be a bit tricky for a 1st timer, but this property is still a good value.

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Helpful?
1Thank sal c
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank you for such a great review on Trip Advisor! We are glad that you enjoy our hotel and continue to return! We hope to see you again soon! Thanks! Amanda Swets Operations Manager Residence Inn Oak Brook

Staten Island, NY
Reviewed 19 July 2015 via mobile

We stayed for 5 nights while in town for the junior gold bowling championship. It's location is great. Nice area with lots of restaurants and shopping around. The free breakfast was good, not great. It has all your typical Marriott breakfast options, coffee was good and fresh. We got a two bedroom suite (418) and it was clean and well...

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Helpful?
Thank Luckiestmomever
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank you so for taking the time to write a review on Trip Advisor. We are so glad that our staff was so attentive and helpful! We hope to see you again the next time you are in the Oak Brook area! Thanks! Amanda Swets Operations Manager Residence Inn Oak Brook

Yuma, Arizona
Reviewed 19 July 2015 via mobile

They overbooked our room and sent us down the road about 15 minutes...To a hotel that wasn't as nice. We booked Residence inn because it had a hot tub and breakfast. The place they sent us to was a downgrade . and didn't even apologize... Bad customer service.

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Helpful?
Thank Lisa D
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank you for taking the time to express your concerns on Trip Advisor! We are so sorry that we had to relocate you to another hotel. Please accept our sincerest apologies for changing your plans. We hope that you choose our hotel the next time you are in the Oak Brook area! Thank you! Amanda Swets Operations Manager Residence...

Pittsburgh
Reviewed 12 July 2015

Room looked just like the picture (somewhat rare these days). Convenient to highway, and easy access to downtown Chicago. Great amenities including complete kitchen, living area and bedroom all in the studio arrangement. Very hospitable and helpful staff. Just a great experience. Highly recommend it.

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Helpful?
Thank cgkoch
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank You so much for taking the time to write a review about our hotel! We are so glad you enjoyed your stay here! We hope to see you the next time you are in the Oak Brook area. Thanks! Amanda Swets Operations Manager Residence Inn Oak Brook

Mumbai (Bombay), India
Reviewed 12 July 2015

I stayed at the Residence inn from April 6th till May 13th during my business visit. I had a very pleasant stay coming back for the second time at this hotel. (I stayed here in Nov 2012). To my surprise, the old staff did remember me. The property is well maintained and the rooms are kept neat and clean. The...

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Helpful?
Thank harshalv05
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank you so much for taking the time to write a review about our hotel! We are so glad you were comfortable during your stay and that you enjoyed all of the great amenities that our hotel has to offer! Thanks! Amanda Swets Operations Manager Residence Inn Oak Brook

Reviewed 11 July 2015

The service was terrible at the front desk. Told numerous times that we couldn't check in at the right time. The situation finally got resolved when Mike Hanley got involved. He was both professional and kind and they should really promote him or give him a raise.

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Helpful?
Thank Cliff R
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank You so much for taking the time to write a review about our hotel. We appreciate your feedback and will pass your information along to the appropriate department. Thanks! Amanda Swets Operations Manager Residence Inn Oak Brook

Homer Glen, Illinois
Reviewed 7 July 2015

Stayed here after my wedding and it was a great stay. The staff was very accommodating since the beginning. They transferred our group from the reception hall to the hotel at the end of the night Breakfast was good the next morning, especially after the wedding. For out of town guests, the hotel is next to the Oakbrook Mall with...

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Helpful?
Thank DoubleEm
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank you for taking the time to write us such a great review on Trip Advisor! We are so glad that you utilized our hotel for your wedding guests to stay at! We hope to see you again the next time you are in the Oak Brook area! Thanks! Amanda Swets Operations Manager Residence Inn Oak Brook

Franklin, Indiana
Reviewed 28 June 2015

This is my second time staying at this hotel. The first time I stayed from November, 2013 through February, 2014. I arrived this time in mid-June, 2015. About the hotel, there is plenty of parking. The rooms here are updated and large and have ample storage. I have not heard noise from any other rooms above, below, or beside me,...

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1Thank Haveulosturmind
Tampa, Florida
Reviewed 28 June 2015

Great suburban Chicago locale!! One downside is access by public transport is essentially non-existent. You will need a car to get around but parking is free. Rooms were clean and well maintained. Staff was very friendly and helpful. Breakfast was varied and well stocked. Dogs allowed if you are in to that. No recycling could be found :(

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Thank 4Traveljunkies_99
Fraser, Michigan
Reviewed 5 June 2015

We stayed in the area for a function. It was nice and clean. The room service was great. Many things to do in the area. Close to freeways and easy to get around. Shopping and restaurants nearby to make it great to get around.

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Helpful?
Thank Rose C

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Self-Serve Laundry
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
Located off of I-88 near the Oakbrook Center Mall, 30 minutes from downtown Chicago our convenient location is ideal for weekend or long term stays. Our Oak Brook hotel offers apartment-style suites 50% larger than traditional rooms with fully-equipped kitchens with granite countertops, free WiFi, workstations with natural light and separate living and sleeping areas. Guests can enjoy all new modern furnishings and conveniences like complimentary breakfast, weekday evening social with snacks, beer, wine and even a complimentary grocery shopping service! Make the Residence Inn Oak Brook your weekend home for a visit to Brookfield Zoo or golfing at any one of several fine courses located nearby. Preferred by business travelers, our Oak Brook hotel is near the headquarters of McDonald's, Follett Corp., Ace Hardware, and many other large employers. Our indoor pool, fitness center, outdoor patio off the main lobby and business center make us a true stand-out! ... more   less 

Additional Information about Residence Inn Chicago Oak Brook

Address: 790 Jorie Blvd, Oak Brook, IL 60523-2256
Region: United States > Illinois > DuPage County > Oak Brook
Price Range: €110 - €165 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Chicago Oak Brook 3*
Number of rooms: 156
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Also Known As:
Residence Inn Chicago Oak Brook Hotel Oak Brook
Residence Inn Oak Brook
Oak Brook Residence Inn
Hotel Style:
#4 Family Hotel in Oak Brook
#5 Business Hotel in Oak Brook
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Chicago Oak Brook staff and other travellers.
1 question
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Bremen, Germany

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Questions? Get answers from Residence Inn Chicago Oak Brook staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor.”
356clintg, 22 Nov 2016 | Read review
“a lot of places to eat and shop, can't hear noise”
bryantyx, 17 Aug 2016 | Read review
“It is hard to get into their lot. Not easy to find. Stay away from Freeway side. They kitchen was great. Full size frigerator etc.”
MinnesotaCheeks, 6 Jul 2016 | Read review
“Rooms at the end of the hall are much quieter. Also, you can head down the stairs to exit as the elevators are slow!”
Mltreece, 26 Jun 2016 | Read review
“quiet hotel over Christmas.”
craigclark, 29 Dec 2015 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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