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Residence Inn Chicago Oak Brook

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Residence Inn Chicago Oak Brook
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166 Reviews from our TripAdvisor Community

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Showing 160: English reviews
Windermere, Florida
Reviewed 11 September 2016 via mobile

Spent a week here, the first couple days the hotel was overrun with kids and families, not a bad thing other than the pool. This hotel has a lot to offer, we were on the 5th floor overlooking the highway, the backside not as good a view. The first floor rooms have higher ceilings if that matters to you. The...

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Helpful?
1Thank Steve F
Paige C, Manager at Residence Inn Chicago Oak Brook, responded to this review

Good afternoon, Thank you for being our guest and taking a moment to share your experience! Your satisfaction is truly valued by our entire team and we are delighted your experience was excellent. We would be honored to host you when travels bring you back our way. Darlene and Sam are true assets to our hotel and we will make...

Estherville, Iowa
Reviewed 30 August 2016

Room was very nice and the staff were SO HELPFUL & FRIENDLY! It was also a great location off the route we took to Chicago so it was convenient to get into the city. Good places to eat close to the hotel and wonderful continental breakfast at the hotel.

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1Thank MillHouse17
Paige C, Manager at Residence Inn Chicago Oak Brook, responded to this review

Good afternoon, I am so delighted to know our team took wonderful care of you. We truly care for our guests and their experience while with us. I am so happy your stay was wonderful. We do think we have a great location too being close enough to the city for a day trip, but far enough where we have...

atlanta
Reviewed 21 August 2016

I am a frequent business traveler. While most of my arrangements are made by a third party, I do have the option to change my hotel and car reservations. I had a reservation at this hotel last week, but decided to cancel my reservation to stay with family members I don't get to see very often. I canceled the reservation...

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1Thank adwinc
Paige C, Manager at Residence Inn Chicago Oak Brook, responded to this review

Good evening, We are very sorry to hear of this. Tony Marco, our general manager, has called you today to discuss this as we take this very seriously. Please know, the voicemail is full and we would like to make this right for you. Please call or email anthony.marco@whitelodging.com so we can assist you immediately. Thank you for taking the...

Columbus, Ohio
Reviewed 17 August 2016

I book a 2 bedroom suite and the hotel meeting room for a bridal shower. The staff was terrific Darlene, Page and Sophia, they were very helpful and made my stay and party turn out excellent. A bride to be.

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1Thank bryantyx
Paige C, Manager at Residence Inn Chicago Oak Brook, responded to this review

Good afternoon, Thank you so much for being our guest and taking a moment to share your experience with us. We had a wonderful time meeting your family and taking care of you while celebrating such a wonderful occasion. We wish you many years of happiness and love and please know, we would be honored to host you again! It...

Michigan
Reviewed 17 August 2016

When travelling, I usually try to stay at Residence Inns just so it's something better than a standard hotel room. This hotel did not disappoint. Room was clean, quiet (even though there was a seriously loud group next door). Breakfast was good - had nice extra offerings of cheese and spinach to go with my usual eggs. I'll be back...

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1Thank nosuninwinter
Paige C, Manager at Residence Inn Chicago Oak Brook, responded to this review

Good afternoon, Thank you for being our guest and taking the time to share your experience with our team. We are delighted your experience was exceptional. We do love the new Breakfast Residence Inn has rolled out providing more options and healthier selections! We would be honored to host you when travels bring you back our way!

Aurora, Ohio
Reviewed 31 July 2016 via mobile

This is a very nice hotel staffed by really friendly, people. We arrived at 11:30 AM with a lot of "stuff" for a one night stay. The front desk was kind enough to get us into our room early in order to plug in our coolers. The food was clean and comfortable. It was filled with families as there was...

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Helpful?
Thank Mikeshy
Paige C, Manager at Residence Inn Chicago Oak Brook, responded to this review

Good afternoon, Thank you for being our guest and taking a moment to share your experience. Please know our team is dedicated to ensuring that your stay is exceptional. We truly care for our guests' experience with us and we are delighted to know you enjoyed yours. We are even updating our breakfast this August! Expect even more options (healthy)...

los angeles, ca
Reviewed 28 July 2016 via mobile

If you're in area and need somewhere comfortable to stay this is the place, especially if traveling with children. Rooms are spacious and come complete with separate living room and kitchen and bedroom. Full sized fridge and microwave and small stove for cooking. It's a little hidden away gem! They offer Breakfast in the mornings and it's pretty good. They'll...

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Thank zerimar007
Paige C, Manager at Residence Inn Chicago Oak Brook, responded to this review

Good afternoon, Thank you so much for being our guest and taking the time to share your feedback with us. We are so delighted to know your experience was exceptional. We are excited to let you know that our breakfast is actually going to be even more wonderful beginning mid August! We are getting some new items on the menu...

Daytona Beach, Florida
Reviewed 28 July 2016

This hotel was the best. I had no issues at all. The rooms were very clean at all times, the parking was convenient, the breakfast was good, and the staff was friendly. I would definitely stay at this hotel again whenever I am back in the area!!

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Thank Chrystopher C
Paige C, Manager at Residence Inn Chicago Oak Brook, responded to this review

Good afternoon, We are so thrilled that you had the best stay with us! Awesome is the best word of the day. Thank you for being our guest and please know, we would LOVE to have you back to stay again. Have a great summer day!

Minnesota
Reviewed 6 July 2016

Staff was very friendly and worked HARD at free breakfast. It was hard for them to keep up. Breakfast was good but some people amaze me on how much food they take to there room. Needs updating. Pool took your breath away for the combined levels are way too high. Would not swim in it. Mattress for the kids pull...

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Helpful?
Thank MinnesotaCheeks
Paige C, Manager at Residence Inn Chicago Oak Brook, responded to this review

Good afternoon, Thank you for being our guest and taking a moment to share your experience. We appreciate your comments regarding the pool and we had our engineering team tend to this, so it will be an isolated incident. If you could be so kind to email me the room number you were in so we can replace the A/C...

Reviewed 26 June 2016

Not the typical service and quality of the Marriott brand. Older hotel in a very high end area that desperately needs some updating. Not a horrible place by any means. I stayed two weeks and it was fine. Just not what you expect from a typical Residence Inn. The staff are not the overly accommodating folks you usually run into...

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Thank Mltreece
Tony M, Manager at Residence Inn Chicago Oak Brook, responded to this review

Good afternoon, Thank you for being our guest and taking the time to share your experience. Please know, we take your feedback extremely seriously and want to make this right. If you are able to email Paige Chodur, our Assistant General Manager, to give additional information, we would truly appreciate this. Thank you again for your feedback and we hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly-renovated! Located off of I-88 near the Oakbrook Center Mall, 30 minutes from downtown Chicago our convenient location is ideal for weekend or long term stays. Our Oak Brook hotel offers apartment-style suites 50% larger than traditional rooms with fully-equipped kitchens with granite countertops, free WiFi, workstations with natural light and separate living and sleeping areas. Guests can enjoy all new modern furnishings and conveniences like complimentary breakfast, weekday evening social with snacks, beer, wine and even a complimentary grocery shopping service! Make the Residence Inn Oak Brook your weekend home for a visit to Brookfield Zoo or golfing at any one of several fine courses located nearby. Preferred by business travelers, our Oak Brook hotel is near the headquarters of McDonald's, Follett Corp., Ace Hardware, and many other large employers. Our indoor pool, fitness center, outdoor patio off the main lobby and business center make us a true stand-out! ... more   less 

Additional Information about Residence Inn Chicago Oak Brook

Address: 790 Jorie Blvd, Oak Brook, IL 60523-2256
Region: United States > Illinois > DuPage County > Oak Brook
Price Range: €92 - €158 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Chicago Oak Brook 3*
Number of rooms: 156
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Also Known As:
Residence Inn Chicago Oak Brook Hotel Oak Brook
Residence Inn Oak Brook
Oak Brook Residence Inn
Hotel Style:
#4 Family Hotel in Oak Brook
#5 Business Hotel in Oak Brook
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Chicago Oak Brook staff and other travellers.
1 question
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Bremen, Germany

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Questions? Get answers from Residence Inn Chicago Oak Brook staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor.”
 of 5 bubbles 356clintg, 22 Nov 2016 | Read review
“a lot of places to eat and shop, can't hear noise”
 of 5 bubbles bryantyx, 17 Aug 2016 | Read review
“It is hard to get into their lot. Not easy to find. Stay away from Freeway side. They kitchen was great. Full size frigerator etc.”
 of 5 bubbles MinnesotaCheeks, 6 Jul 2016 | Read review
“Rooms at the end of the hall are much quieter. Also, you can head down the stairs to exit as the elevators are slow!”
 of 5 bubbles Mltreece, 26 Jun 2016 | Read review
“quiet hotel over Christmas.”
 of 5 bubbles craigclark, 29 Dec 2015 | Read review
5 of 5