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Extended Stay America - St. Louis - O' Fallon

Booking.comUS$98*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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69 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - St. Louis - O' Fallon
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Showing 69: English reviews
Reviewed 29 July 2016 via mobile

It was a very nice place! Very clean! Friendly staff. Had all amenities that it stated it had. It had a full kitchen which is very nice! It had a full size fridge which again was very nice! It helps to save money if your staying for any length of time. It is in a good location in O'Fallon. I...

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Helpful?
Thank RDB70
Manager_11525, Manager at Extended Stay America - St. Louis - O' Fallon, responded to this review

The feedback provided in your review is much appreciated. I'm thrilled to see you found our accommodations and amenities provided all up to your expectations. It is satisfying to know that our staff were helpful and friendly. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in...

Zeigler, Illinois
Reviewed 18 May 2016

For the price, this place is an excellent place to stay when in the St. louis area. It is very close to shopping, many fine dining establishments, and of course, only about a 15 minute drive to the city. It also contains a full kitchenette with a stove top, full refrigerator, and microwave oven, making it an excellent place to...

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Helpful?
Thank Steve H
Manager_11525, General Manager at Extended Stay America - St. Louis - O' Fallon, responded to this review

Thank you for taking the time to write a review of your experience with us. I’m so pleased to read that we were able to provide you with a great stay! I truly appreciate your comments regarding our convenient location and fully equipped kitchens. Once more, thank you for posting your review. We look forward to having you visit with...

Highland, Illinois
Reviewed 8 May 2016

I work at Days Inn in Collinsville, IL Last night we had a very bad storm and it took out power in Collinsville for 5 hours at the time we had no ETA on when the power would be back and I had guests that required power for medical equipment. I called Tara at Extended Stay America and she was...

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Helpful?
Thank Kari K
Manager_11525, General Manager at Extended Stay America - St. Louis - O' Fallon, responded to this review

I appreciate you taking the time to write such a wonderful review. I truly appreciate your comments regarding our friendly and professional customer service! It was rewarding to read that we were able to accommodate everyone’s needs with a home away from home experience. Thank you again for posting your review. I do hope that you will return to our...

Stroudsburg, Pennsylvania
Reviewed 5 April 2016

Let me start by saying this hotel is certainly NOT a dive. I've stayed in much worse for the same rate. But don't expect the luxury treatment either. I liked their email campaign leading up to my visit, listing everything I needed with links to all of the questions I could think of. Their directions in the emails were a...

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Helpful?
Thank Joe D
Manager_11525, General Manager at Extended Stay America - St. Louis - O' Fallon, responded to this review

Thank you for providing us with details about your stay. Please accept our apologies that our amenities were not to your expectations. In an effort to guarantee proper sanitation of kitchen utensils and to allow our guests to customize their kitchen based on their needs, all kitchen utensils are available upon request. We provide housekeeping services to guests staying eight...

East Saint Louis, Illinois
Reviewed 2 December 2015

The first room given to us smelled really bad, the towel rack was coming apart (nails for the rack were on the sink) and there was what looked to be a blood stain in the toilet. Asked for another room which was better but not nearly as spacious as I expected for a family of four. Staff not very friendly....

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Thank M0chaB123
Manager_11525, General Manager at Extended Stay America - St. Louis - O' Fallon, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that your stay was not to our company’s high standards. As this hotel’s manager, I can assure you that I have met with the entire staff to ensure that we are thoroughly inspecting rooms and providing each guest with professional customer...

Saint Louis, Missouri
Reviewed 26 September 2015 via mobile

The people at the front desk treated me like family (family they actually liked). Very warm and friendly. Good place to stay, just for the front desk with no "attitude ". Rooms were completely acceptable, which is unusual for this chain. They're normally overpriced after the current remodeling. Reasonable rates and great customer serviceservice.

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1Thank rjs5985
Manager_11525, General Manager at Extended Stay America - St. Louis - O' Fallon, responded to this review

Thank you for your positive review. I’m thrilled to read that you found our hotel to be a great value! I truly appreciate your comments regarding our friendly and accommodating staff. Thank you for your kind words. The staff and I would love to provide you with another enjoyable stay in the future.

St.Louis region
Reviewed 1 September 2015

We stayed here for an impromptu overnight. We got a nice deal for the room. This place is all studio suites. However, even if your didn't need the kitchen stuff, the rooms are generally oversized from a typical hotel room. Tips: They specialize for folks who need rooms for weeks or months at a time. Tips: They "breakfast" amounted to...

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Helpful?
Thank j2362482b
Manager_11525, General Manager at Extended Stay America - St. Louis - O' Fallon, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Newport News
Reviewed 21 August 2015

This has put a bad taste in my mouth for extended stays. I understand its an extended stay but for real can you at least have a pool or hot tub. Concerning the price... having to call down stairs for pots and pas was time consuming. The trash was not emptied in a timely manner. So much trash in the...

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Helpful?
Thank Shenay L
Manager_11525, General Manager at Extended Stay America - St. Louis - O' Fallon, responded to this review

Thank you for the feedback about your stay at our hotel. I appreciate your kind comments regarding our staff; however, I sincerely apologize that our amenities were not to your expectations. In response to your feedback, we will take your comments and coach our team to provide better service in the future. Thanks to your feedback, we can continue to...

South Roxana, Illinois
Reviewed 12 August 2015 via mobile

I love this hotel. Stayed here numerous times over the past couple months when I would be in town on business, and they even remembered my name. Love the rooms, love the service, and the staff is fantastic. Precious, Dale, and the rest of the team there, thank you! Pick this hotel first if you're in the area!

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Thank krazen
Manager_11525, General Manager at Extended Stay America - St. Louis - O' Fallon, responded to this review

The staff and I read your review, and would like to thank you for writing such wonderful comments about our hotel. It is so rewarding to read that you had another great stay with us. I’m glad you enjoyed our comfortable rooms and friendly customer service. Thank you for your kind words. The staff and I would love to provide...

chicago IL
Reviewed 27 July 2015

We were in town to attend a high school reunion and to visit with family - the location was very convenient, and though it was by no means luxurious, our room with king bed was clean, spacious, and comfortable. What really made a difference was the professional and friendly staff - the kind lady at the front desk (sorry, I...

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Helpful?
Thank cg_travels_and_eats
Manager_11525, General Manager at Extended Stay America - St. Louis - O' Fallon, responded to this review

Thank you so much for sharing your experience with us. I'm so pleased to hear that we were able to provide you with a clean and comfortable room. I truly appreciate your comments regarding our friendly and accommodating staff! Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - St. Louis - O' Fallon

Address: 154 Regency Park, O'Fallon, IL 62269-1879
Region: United States > Illinois > O'Fallon
Price Range: €63 - €95 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - St. Louis - O' Fallon 2.5*
Number of rooms: 89
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Also Known As:
Extended Stay O'fallon
O'fallon Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - St. Louis - O' Fallon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Even number rooms face the back, away from the highway”
Redwings88, 12 May 2017 | Read review
“Quite overall no matter which room you get. The kitchenette was wonderful. Great room service once a week.”
bsmooth2015, 14 Mar 2017 | Read review
“The Beds Are Very Hard ! No Comfortability”
bgwil, 19 Oct 2016 | Read review
“Price breaks for rooms by the week or month. "Breakfast" amounted to coffee, muffins, and oatmeal.”
j2362482b, 1 Sep 2015 | Read review
“Rooms on first floor seem to be non-smoking and no pets so I suggest the first floor.”
MelanieL997, 22 Jul 2015 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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