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All reviewsroom was cleanwould stay here againnice kingclub carlsonfloor hallwaycoat of paintchicken pattiesfriendly and accommodating stafffriday and saturdayking bedindoor poolworked finefresh cookiescardinals gamemini fridgeeasy accessfront desk staff
My wife and I dropped everything and had to drive to Lexington, KY due to a medical concern with a family member. I had been on the road 5 hours fighting rain and wind and made it as far as the western edge of St....More
Response from Landon C, General Manager at Country Inn & Suites by Radisson, O'Fallon, ILResponded 3 days ago
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your room, breakfast, and service. We look forward to your next stay!
Not worth the money. I was disappointed from the parking lot. Needs lots of work on the inside. Staff was rude. Pool decent. Was not as clean as what ot should have been. Hotel has potential just needs work and ensure you hire good people.....More
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Response from Landon C, General Manager at Country Inn & Suites by Radisson, O'Fallon, ILResponded 6 days ago
We apologize you were not satisfied with the condition of the hotel during your stay. We are currently undergoing a renovation, which would explain the transitional state of our parking lot.
I am addressing this issue of staff attitude to ensure a similar situation does...More
I booked through Priceline which is t a problem until there is a problem. I called ahead to see if we could check in early as we are traveling from out of town. They said that our room should be ready by 12-12:30 PM, which...More
1 Thank tonsoftravels4me
Response from Landon C, General Manager at Country Inn & Suites by Radisson, O'Fallon, ILResponded 4 weeks ago
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. I have spoken with my head housekeeper, and examined your room with her. It appears that there is a hard water stain on...More
Wow, they took care of us very well! We asked for a room change and they did everything right -- thanks! Friendly and accommodating staff will always get a 5 in my book even if the hotel is not fancy.
Very comfortable room, quiet place,...More
Thank john m
Response from Landon C, General Manager at Country Inn & Suites by Radisson, O'Fallon, ILResponded 6 February 2018
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our service, lodging accommodations, hot breakfast, and exercise room! We look forward to having you back after our renovation, we would love...More
Response from Landon C | Property representative |
Unfortunately, we do not allow pets at this facility. I would, however, highly recommend the Laquinta Inn & Suites or the Sleep Inn hotel also located here in O'Fallon, IL on the same street. Thank you for your question!