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Crowne Plaza Hotel Chicago - Northbrook

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Traveller (33)
Room & Suite (25)
Dining (4)
Overview
  • Excellent40%
  • Very good34%
  • Average15%
  • Poor5%
  • Terrible6%
Travellers talk about
“outdoor pool”(12 reviews)
“front desk”(40 reviews)
“enjoyed my stay”(7 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Crowne Plaza Hotel Chicago - Northbrook
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Offers from Crowne Plaza Hotel Chicago - Northbrook
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Reviews (300)
There are newer reviews for Crowne Plaza Hotel Chicago - Northbrook
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114
97
43
14
19
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All reviewsoutdoor poolfront deskenjoyed my stayshuttle driverbreakfast buffetmeeting roomthe hotel is cleanon site restaurantbusiness tripthe hotel offersnorth sidefresh fruitroom servicevery nice staybusiness travelerchicagoramon
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81 - 85 of 287 reviews
Reviewed 6 March 2016 via mobile

This is a hotel where you ask yourself, "how much does the company pay them for that breakfast and shuttle ride"? Staff was always helpful and friendly. There is karaoke on Wednesday night, which was a good time. The breakfast is very buffet, quantity cooking-esque....More

Thank elizabeth t
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 7 March 2016

Thank you for sharing your comments! We are excited you enjoyed your stay with us and appreciate you taking the time to share your feedback. Safe travels and we hope to see you again in the future!

Reviewed 6 March 2016

My two boys and I stayed here for one night when our flight home from Jackson Hole was delayed. It was an unexpected stay. We were offered a free shuttle to and from the airport. We got there around ten and put in a wake...More

Thank Jana D
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 7 March 2016

Thank you for taking the time to share your comments! We are excited you enjoyed your stay with us and look forward to seeing you in the future! Thank you again for your great feedback and comments on the hotel and your stay.

Reviewed 4 February 2016

In town to visit family. Very warm welcome as I approached the front desk and an upgrade to boot. Have stayed here before and will stay again in the future. Clean rooms with everything working. Slept very very well. Bar open late for evening night...More

Thank prof747
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 5 February 2016

Thank you so much for visiting us again - we appreciate your loyalty and we appreciate the great comments. We are excited you had a great stay with us and look forward to seeing you again soon! Safe Travels and thank you for sharing your...More

Reviewed 2 February 2016

This was a last minute booking for a funeral I had in town. The room was clean housekeeping does a good job. But I do have to agree with a previous review there were numerous room service trays and trash in hall ways outside doors....More

1  Thank KAT813
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 3 February 2016

Thank you for sharing your comments - our condolences for your loss. We appreciate the feedback and apologize for the difficulties you encountered. Thank you for taking the time to share your comments & we do hope to see you again in the future.

Reviewed 30 January 2016

Business trip, had a great night's sleep, good dinner downstairs and a 'thank you' free bottle of Merlot waiting for me in the room for choosing the Crowne. I think they want more of my business and they'll get it.

Thank Robert D
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 31 January 2016

Thank you for taking the time to share your comments! We are excited you enjoyed your stay with us and look forward to seeing you again very soon! Safe Travels!

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Airport Transportation
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Hot Tub
Tennis Court
Details
Price range
US$93 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$93 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (33)
Room & Suite (25)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Sonia A
3 December 2016|
Answer
Response from Jhager45 | Property representative |
Thank you for thinking of lunch today at Willows! We are excited to have you dine with us - the dining room offers a selection of all types of food - burgers, wraps, salads, heavier entrees and lighter selections. Dining... More
0
Votes
Alli G
21 June 2016|
AnswerShow all 3 answers
Response from prof747 | Reviewed this property |
Get cutlery and other items at the local supermarket. Hotel doesn't offer any of these!
0
Votes
Room Tips
"Stay elsewhere"
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"quiet means higher I think"
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"Ask for a quiet room."
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"I was on an upper floor but have stayed on lower floors and all were good rooms. Staff are always happy to..."
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