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Crowne Plaza Hotel Chicago - Northbrook

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264 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Chicago - Northbrook
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Showing 254: English reviews
Chicago, Illinois
Reviewed 4 October 2016

I recently stayed at the Crowne Plaza from Sept. 30 thu Oct. 2, 2016. I had a pleasant stay at this hotel. My check -in and check-out was fast, friendly and I received service with a smile. My room was clean with lots of room. I enjoyed the breakfast buffet which was hot and fresh. I also ate dinner at...

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Helpful?
Thank Tammy G
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you so much for your great comments and feedback - we are excited you enjoyed your stay with us and look forward to seeing you again in the future! Safe Travels!

Minneapolis, Minnesota
Reviewed 28 September 2016

I recently completed a 2 week stay at the Crowne Plaza for work. While the building is older, they really try to keep it clean and presentable. What really stands out is the staff's complete commitment to the guest experience. I have stayed at hotels that cost 4 times as much and do not take care of their guests like...

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Helpful?
Thank Aaron V
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your feedback and comments! We are excited you enjoyed your stay with us! The staff works hard to ensure all our guests have a great stay and we are proud you enjoyed your time with us. Safe travels and we hope to see you again soon!

Berlin, Germany
Reviewed 13 September 2016

Reasonable rates, consistent good quality. Our three stays at the hotel have been in clean rooms in facility with knowledgeable courteous staff. Parking was good and the rooms were clean well decorated. will continue to use this facility when I am in the area

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Helpful?
Thank curt h
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for your comments! We are excited you enjoyed your stay with us and look forward to seeing you again in the future! Safe Travels!

Reviewed 13 September 2016 via mobile

The hotel needs some updating! The staff is extremely nice and friendly,but the property is worn. The outdoor pool is a plus in the hot & humid summer months. Not too far from O'Hare & the rate is reasonable.

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Helpful?
Thank SavBlancLAK
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments! We appreciate the feedback and hope to see you again in the future.

Glastonbury, Connecticut
Reviewed 12 September 2016 via mobile

I attended training here. Such a fun place complete with a gym pool and sauna. And absolutely great staff. The check in is quick. They pick you up at the airport and they will transport you to surrounding areas of you need to. Fun place.

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Helpful?
Thank florenceh316
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments and feedback! We are excited you enjoyed your stay with us and appreciate the great comments on the staff and the property. We wish you safe travels and hope to see you again in the future!

Reviewed 4 September 2016 via mobile

A nice hotel which is very clean, comfy and spacious. My room had lots of nice little treats like aromatherapy samplers from their spa which I actually did find very relaxing. Only stayed here one night due to my flight being changed but would have happily stayed longer. However it is a little far away from the airport - the...

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Helpful?
Thank Katieb1987
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments and feedback! We are excited you enjoyed your stay with us and look forward to seeing you again in the future. Safe Travels!

Scottville, Michigan
Reviewed 25 August 2016

We recently stayed here while my husband was attending a training for 9 days. The hotel is clean, there are several great restaurants a a short drive away, not too far from shopping, a pool, business center...all the things you'd expect. What I did not expect was the staff that exceeded our expectations at every turn. Front desk was welcoming...

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Helpful?
Thank Gayle N
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you so much for sharing your feedback and comments! We are excited you enjoyed your time at the hotel and that our staff took excellent care of you. Safe travels and we hope to see you again in the future!

Santa Cruz, California
Reviewed 24 August 2016

I stay at dozens of hotels each year, and I must say that this is the most comfortable beds I have ever slept in. It's not too soft, nor too hard, just perfect. Normally, I am unable to sleep any place the first night, but I didn't wake up one time. I was here for a conference, so I was...

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Helpful?
Thank timteresa0
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments and feedback! We are excited you enjoyed your stay with us and enjoyed the bedding!! We wish you safe travels and hope to see you again soon!

Macon, Georgia
Reviewed 23 August 2016

Stayed here for a week while on business. The hotel and room were very clean and the staff was friendly. The hotel offers a free hot breakfast each morning. They also offer a free shuttle service so we were able to get out and about every evening. The bar was the place to be at night and a great way...

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Helpful?
Thank cassandralinder
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your feedback! We are excited you enjoyed your stay with us and hope to see you again in the future! Safe Travels!

Burnt Hills, United States
Reviewed 22 August 2016 via mobile

We were moving our daughter into her new apartment and unexpectedly weren't going to be able to stay in the apartment that night. A last minute decision to stay in a hotel and it was a good decision to stay at the Crowne Plaza. Upon arrival we were given a room, opened the door and discovered the lights were on...

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Helpful?
Thank Brenda B
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your feedback! We are excited you enjoyed your stay with us and apologize for the difficulties you first encountered on your arrival - I'm glad the staff was able to make up for that shortcoming. We wish your daughter well in her new apartment and hope to see you again in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Chicago Northbrook, located 20 minutes from downtown Chicago and 9 miles from O Hare International Airport (ORD). Business travelers to the Crowne Plaza Chicago Northbrook will enjoy our proximity to the headquarters of companies such as Allstate, ITW, AON, Combined Insurance, Kraft, Walgreen's, Siemens, Caremark and Anixter. With 15,000 square feet of meeting space, our hotel is well appointed to accommodate your Chicago area meeting, wedding, banquet and seminar groups. Our facilities and seasoned sales staff are prepared to offer an outstanding meeting experience to groups and conferences of 12 to 250 people. Leisure and business travelers alike will love the convenience of our hotel amenities such as free high-speed Internet, full service restaurant and bar, 24-hour room service, 24-hour business center and 24-hour fitness center. Don t forget to take time out during your visit to enjoy our outdoor pool. Visitors looking to experience the Chicago attractions such as Great America, Wheeling s famous Restaurant Row, and all the delights of Downtown Chicago will find the Crowne Plaza Chicago Northbrook ideally situated for an easy and accessible overnight stay. In addition to our hotel s location, guests of the Crowne Plaza Chicago Northbrook will be enthralled by our personal service, spacious guest room accommodations and special attentions to all your needs. ... more   less 

Additional Information about Crowne Plaza Hotel Chicago - Northbrook

Address: 2875 North Milwaukee Avenue, Northbrook, IL 60062
Region: United States > Illinois > Northbrook
Price Range: €82 - €143 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Chicago - Northbrook 3.5*
Number of rooms: 311
Reservation Options:
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Also Known As:
Radisson Northbrook
Northbrook Radisson
Crowne Plaza Northbrook
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Chicago - Northbrook staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Chicago - Northbrook staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on the ground floor in a suite, another time I stayed upstairs in a standard room, either are completely fine.”
 of 5 bubbles Ciara220, 1 Jan 2017 | Read review
“rooms in back are quietier”
 of 5 bubbles arliss2015, 16 Nov 2016 | Read review
“Ask the Hotel Staff To Place you in a Hotel Room that is Away from the Loud Sound”
 of 5 bubbles TruthSeeker1973, 26 Oct 2016 | Read review
“A room not near the elevators.”
 of 5 bubbles michelled291, 17 Oct 2016 | Read review
“We were on the 8th floor and thought the room was great!”
 of 5 bubbles janad137, 6 Mar 2016 | Read review
5 of 5