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Crowne Plaza Hotel Chicago - Northbrook

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Crowne Plaza Hotel Chicago - Northbrook
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253 Reviews from our TripAdvisor Community

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Showing 243: English reviews
New York City, New York
Reviewed yesterday NEW

A clean and nice hotel, and a good place to stay if you have business in the north suburbs. Nothing too fancy, but the rooms are in pretty good shape, beds are comfortable, and the rooms are a good size. Internet is free and works well. I got a very good price, and so I think this place is a...

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Helpful?
Thank nymark2015
Copenhagen, Denmark
Reviewed 4 days ago NEW

Stayed at the property for business. The staff was very helpfull and the general manager was pleasant and available at the property. The hotel is a little dated, but clean and maintained.The breakfast is not for europeans, but no one left the buffet hungry either :) Would stay at the Crowne Plaza Northbrook again.

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Helpful?
Thank Claus B
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your feedback! We are excited you enjoyed your time with us and found the hotel to be clean and well maintained - Thank you also for your feedback on the breakfast -we will see if we can enhance it with some European options!! Thank you again and have a great rest of your day! Happy Holidays!

New Providence, New Jersey
Reviewed 5 days ago NEWvia mobile

We were visiting family and chose this hotel based on location. The room was very comfortable with a nice bed and pillows. The hotel offers a nice gym room with 3 threadmills which I used. Everything is very clean. The hotel has an outdoor pool but that isn't very useful in the winter.

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Helpful?
Thank Ramadama
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for taking the time to share your comments and feedback! We are excited you enjoyed your stay with us and wish you a great holiday season! We hope to see you again in the future!

Harrisonburg, Virginia
Reviewed 3 weeks ago

The hotel was located close to the main roads. Were easy to find with our GPS. When leaving was going to Milwaukee to catch ferry for Muskegon, Michigan. The roads were very good. Ease of travel made the stay at Crown Plaza.

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Helpful?
Thank Arlis S
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for staying with us and for sharing the great comments and feedback! We are excited you enjoyed your time with us and look forward to seeing you again in the future! Safe Travels!

Reviewed 4 weeks ago

Though this hotel was nice and our son enjoyed that they had the NHL Network; I was mom traveling with her son. Returning to the hotel Saturday night around 9pm I returned to find no speaking spots while the Crowne Plaza shuttle buses took up over 10 spots. When I called the front desk from my car, I was told...

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Helpful?
1Thank Denise S
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments and feedback - we truly apologize for the difficulties you encountered with your stay and parking. We will address your comments with our transportation and leadership team and review the parking plan of our company shuttles. We appreciate your business and thank you for staying with us - we are also happy to hear...

New York City, New York
Reviewed 26 October 2016

I would sadly give this hotel zero stars, if that were to be an option. I came to the Chicago area for a minor medical procedure, but which required me to be on bed rest for 48 hours. I chose this hotel because it was in the same zip code as the clinic. I checked in and everything looked fine,...

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1Thank TruthSeeker1973
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for taking the time to share your feedback - we truly apologize for the difficulties you experienced on your stay with us. We will look into the elevator noise right away, and coincidentally we do have upgrades going on in our bar & public restrooms - that may be where the original miscommunication came from on the noise....

Warwickshire, UK
Reviewed 23 October 2016 via mobile

I stayed here for 2 nights whilst on business and on my way to Milwaukee and was very impressed. Check in was very smooth and friendly, and my room (upgraded to an executive suite!) was massive and overlooked the outdoor pool. From a room perspective, the bed and pillows were incredibly comfy, the aircon worked well, and the curtains blacked...

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Thank Mark T
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for the great comments on your stay with us! We are excited you enjoyed your experience at Crowne Plaza Northbrook and look forward to seeing you again in the future! Safe Travels and thanks again for sharing your feedback!

Detroit, MI
Reviewed 17 October 2016

Stayed for 10 days for a training. The hotel is clean, updated to an extent and has a great staff. It's an older building with a very loud air conditioning system that was very noisy and poorly insulated as you an hear all of the noise from the elevator and people in the hallway. Room service was good, very quick....

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Thank Michelle D
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments - we are excited you enjoyed your stay with us and wish you safe travels! We hope to see you again in the future!

Reviewed 6 October 2016 via mobile

Mold over the shower and a crappy microwave were the bane of my existence this week. The mold isn't horrendous, but it's there. There is no ventilation in the bathroom either, which should be a health concern regarding mold and toilet. The microwave probably cost $20; it isn't digital and the dial for the timer doesn't work properly. The wifi...

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Helpful?
1Thank Andrew W
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for taking the time to share your comments and feedback. We appreciate you staying with us and do hope to see you again in the future. Safe Travels

Chicago, Illinois
Reviewed 4 October 2016

I recently stayed at the Crowne Plaza from Sept. 30 thu Oct. 2, 2016. I had a pleasant stay at this hotel. My check -in and check-out was fast, friendly and I received service with a smile. My room was clean with lots of room. I enjoyed the breakfast buffet which was hot and fresh. I also ate dinner at...

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Helpful?
Thank Tammy G
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you so much for your great comments and feedback - we are excited you enjoyed your stay with us and look forward to seeing you again in the future! Safe Travels!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Chicago Northbrook, located 20 minutes from downtown Chicago and 9 miles from O Hare International Airport (ORD). Business travelers to the Crowne Plaza Chicago Northbrook will enjoy our proximity to the headquarters of companies such as Allstate, ITW, AON, Combined Insurance, Kraft, Walgreen's, Siemens, Caremark and Anixter. With 15,000 square feet of meeting space, our hotel is well appointed to accommodate your Chicago area meeting, wedding, banquet and seminar groups. Our facilities and seasoned sales staff are prepared to offer an outstanding meeting experience to groups and conferences of 12 to 250 people. Leisure and business travelers alike will love the convenience of our hotel amenities such as free high-speed Internet, full service restaurant and bar, 24-hour room service, 24-hour business center and 24-hour fitness center. Don t forget to take time out during your visit to enjoy our outdoor pool. Visitors looking to experience the Chicago attractions such as Great America, Wheeling s famous Restaurant Row, and all the delights of Downtown Chicago will find the Crowne Plaza Chicago Northbrook ideally situated for an easy and accessible overnight stay. In addition to our hotel s location, guests of the Crowne Plaza Chicago Northbrook will be enthralled by our personal service, spacious guest room accommodations and special attentions to all your needs. ... more   less 

Additional Information about Crowne Plaza Hotel Chicago - Northbrook

Address: 2875 Milwaukee Ave, Northbrook, IL 60062-6103
Region: United States > Illinois > Northbrook
Price Range: €73 - €135 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Chicago - Northbrook 3.5*
Number of rooms: 311
Reservation Options:
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Also Known As:
Radisson Northbrook
Northbrook Radisson
Crowne Plaza Northbrook
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Chicago - Northbrook staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Chicago - Northbrook staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms in back are quietier”
 of 5 bubbles arliss2015, 16 Nov 2016 | Read review
“Ask the Hotel Staff To Place you in a Hotel Room that is Away from the Loud Sound”
 of 5 bubbles TruthSeeker1973, 26 Oct 2016 | Read review
“A room not near the elevators.”
 of 5 bubbles michelled291, 17 Oct 2016 | Read review
“We were on the 8th floor and thought the room was great!”
 of 5 bubbles janad137, 6 Mar 2016 | Read review
“top floors seem best”
 of 5 bubbles prof747, 4 Feb 2016 | Read review
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