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Nothing about this place met my expectations. Rooms were old, Internet was slow, cable consistently went out, and even difficult to buy a bag of chips in the lobby (minor but still). Wouldn't suggest!More
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 6 days ago
Thank you for taking the time to share your comments and feedback - we appreciate you staying with us and sincerely apologize for the difficulties you experienced on your stay with us - we will look into your comments right away and we do hope...More
We just provided a CE business meeting held at crown plaza Northbrook, we were very happy with all the staff. The catered Breakfast, break food, afternoon break were delivered to our meeting room as scheduled, and the food was great. all were also happy with...More
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 3 weeks ago
Thank you so much for taking the time to share your comments and feedback. We are excited you enjoyed your meeting at Crowne Plaza Northbrook and we appreciate the great comments on the staff - we are very proud to have Nestor, Elva, Juan and...More
I am writing this review as I am standing by the reception at 3 am without the ability to check in. My experience with the hotel began when I called the hotel from the airport to notify that my flight just landed at 1 am...More
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 4 weeks ago
Thank you for taking the time to post your experience. We sincerely apologize for the experience you encountered at check-in. We are investigating your comments and will address your feedback with the staff and management immediately. We would like to discuss this situation with you...More
Our recent stay at the Crowne Plaza, Northbrook was very nice. I definitely would recommend it. Has all the amenities: gym, hair dryer, magnifying mirror in the bathroom (a big plus for applying makeup), refrigerator, microwave, wifi, breakfast daily (not comp), pool.
Thank Jan K
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 14 September 2017
Thank you for taking the time to share your comments and feedback - we are excited you enjoyed your stay with us and we do hope to see you again in the future. Safe Travels!
We stayed in this hotel for 2 nights, we loved the hotel, the service and the location. However, after I went home I realized that I was over charged. I tried call the hotel to get this fixed. I was told that was a mistake...More
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 20 August 2017
Thank you for sharing your experience. We are excited you enjoyed your time at the hotel, and truly apologize for the billing concern. I will share this with the leadership team of the hotel right away and ensure that someone reaches out to you to...More
US$83 - US$148 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from Jhager45 | Property representative |
Thank you for thinking of lunch today at Willows! We are excited to have you dine with us - the dining room offers a selection of all types of food - burgers, wraps, salads, heavier entrees and lighter selections. Dining... More
Thank you for thinking of lunch today at Willows! We are excited to have you dine with us - the dining room offers a selection of all types of food - burgers, wraps, salads, heavier entrees and lighter selections. Dining can be done either in the main dining room or our Scoreboard lounge. We look forward to seeing you! Additional information or questions can be answered by contacting the hotel direct at 847-298-2525. Have a great Saturday!