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Crowne Plaza Hotel Chicago - Northbrook

Booking.comUS$110*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
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Crowne Plaza Hotel Chicago - Northbrook
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269 Reviews from our TripAdvisor Community

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Showing 259: English reviews
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New York City, New York
Reviewed 1 week ago

I have stayed here twice this month and both stays have been perfect. Extremely pleasant staff, clean rooms, wonderful dining in particular the breakfast, extremely kind and helpful staff. I really appreciate the kindness and help that the director of F&B and Ops - Mr. Hameed showed. Would highly recommend this hotel, thank you

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Helpful?
Thank A2012178
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you so much for sharing your great comments and feedback - we are excited you enjoyed your stay with us and appreciate the great comments you shared on Mr. Hameed our Operations Manager - we are proud to have him on our team! Thank you again for the comments and we appreciate you staying with us - we hope...

Honor
Reviewed 3 weeks ago

Every single person associated with this hotel, from the shuttle drivers, front desk, resturant and snack shop staff...AMAZING! We are so grateful for each and everyone of them! Our travel day started out with stolen luggage and missing cancer meds for my husband. Our shuttle driver made sure we had the closest pharmacy a phone number, arranged shuttle driver to...

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Helpful?
Thank Lori M
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you so much for your great comments and feedback - we are proud of the team we have and the experience you had with the staff. Thank you for taking the time to share your experience and we do hope to see you again in the future!

Belfast, United Kingdom
Reviewed 4 weeks ago

I stayed at this hotel for 10 days as part of a business trip. The staff were excellent from the receptionists to the bar staff to the waiters in the restaurant. (Robinson looked after me at breakfast every morning, he was brilliant and a credit to the hotel). Everyone made such an effort to make the stay enjoyable. The bedroom...

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Helpful?
Thank Gerard B
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you so much for your great comments and feedback! We are excited you enjoyed your stay with us and appreciate the great comments on the staff! We are proud to have Robinson on our team! We do hope to see you again in the future and thank you for staying with us. Safe Travels!

East Jordan, Michigan
Reviewed 17 March 2017

The hotel rooms are average, best pillows ever though! The restaurant is inconsistent although the staff has always been super friendly. I traveled here a lot for business, but we recently changed to a new hotel. The front desk staff is hit or miss. Sometimes they are SUPER friendly and sometimes they seemed annoyed to be at work. They are...

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Helpful?
Thank oconnors13
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments and feedback - we appreciate you sharing your experience and do hope to see you again in the future. Safe Travels!

Bradenton, Florida
Reviewed 13 March 2017

I was traveling for business and found this to be an affordable option to meet a need. There's nothing really special about this hotel but it was only about 2.5 miles from where I was working. The place is a bit antiquated but I didn't feel like I needed shots or vaccines like some of the other dives I've stayed...

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Helpful?
Thank Jayson A
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your feedback - we appreciate you staying with us and do hope to see you again in the future. Safe Travels

Reviewed 24 February 2017 via mobile

I recently stayed here for a business trip, and all of the accommodations were just what I would have expected. Most importantly, the people who work here are friendly and helpful. Special thanks to Ramon and Jose for keeping things going after work hours at the bar! I had a great time thanks to them.

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Helpful?
Thank Jamie C
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for your great comments and feedback! We appreciate your business and are excited about the great comments on our staff and Ramon and Jose - we are proud to have them on our team! Thank you again and we hope to see you again in the future - safe travels!

Woodland, WA
Reviewed 17 February 2017 via mobile

Stayed here for business and although it's a bit of a tired property, the catering was good and the service was good. The blackout shades worked perfect, the wifi was adequate and the flat screen was updated and had plenty of channels. The bathroom was a bit dated and minimal amenities but they did offer a full size hairdryer and...

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Helpful?
Thank tlcjunk
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments and feedback - we appreciate you staying with us and hope to see you again in the future. Thank you again for your comments and safe travels!

Indiana
Reviewed 13 February 2017

The hotel room was quiet. Beds were ok. I believe the one I had was a pillow top. The hotel was dated, so if you like a newer hotel this may not be the one for you. The staff was very friendly and did a great job. I stayed here because I value a good breakfast over a perfect newer...

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Helpful?
Thank airseamountain
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you so much for your great comments and feedback - we appreciate you staying with us and are excited to see your comments about the breakfast and the service. We are proud of the job Robinson does for the hotel & all the other staff members. Thank you again for your comments and we do hope to see you...

South Lyon, Michigan
Reviewed 1 February 2017

I believe this hotel has great management and the best of intentions. However, the hand they are dealt by the company seems to be lacking. If you're a business traveler, look elsewhere, the wi-fi is very unreliable. No real complaints about anything else. This is a no-frills hotel, with great service. Housekeeping does a terrific job. They feature a large...

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Helpful?
Thank mpsvsu
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments & feedback - we appreciate you staying with us and do hope to see you again in the future. Thanks for sharing your experience.

Matthews, North Carolina
Reviewed 19 January 2017

Very well appointed hotel. Definitely business traveler friendly. No idea on rates as I was there to interview a potential client so they covered my room. The breakfast buffet was the highlight of the stay. Everyone in my group who was on the third floor had no hot water. When it's 25 degrees outside hot water is sorta important.

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Helpful?
Thank Candi B
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments and feedback - we are excited you enjoyed the property and the food and beverage. We truly apologize for the difficulties you experienced with your hot water - the hotel had a boiler fail that needed replacement and we are happy to report that work has been completed. We truly apologize for the inconvenience...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Chicago Northbrook, located 20 minutes from downtown Chicago and 9 miles from O Hare International Airport (ORD). Business travelers to the Crowne Plaza Chicago Northbrook will enjoy our proximity to the headquarters of companies such as Allstate, ITW, AON, Combined Insurance, Kraft, Walgreen's, Siemens, Caremark and Anixter. With 15,000 square feet of meeting space, our hotel is well appointed to accommodate your Chicago area meeting, wedding, banquet and seminar groups. Our facilities and seasoned sales staff are prepared to offer an outstanding meeting experience to groups and conferences of 12 to 250 people. Leisure and business travelers alike will love the convenience of our hotel amenities such as free high-speed Internet, full service restaurant and bar, 24-hour room service, 24-hour business center and 24-hour fitness center. Don t forget to take time out during your visit to enjoy our outdoor pool. Visitors looking to experience the Chicago attractions such as Great America, Wheeling s famous Restaurant Row, and all the delights of Downtown Chicago will find the Crowne Plaza Chicago Northbrook ideally situated for an easy and accessible overnight stay. In addition to our hotel s location, guests of the Crowne Plaza Chicago Northbrook will be enthralled by our personal service, spacious guest room accommodations and special attentions to all your needs. ... more   less 

Additional Information about Crowne Plaza Hotel Chicago - Northbrook

Address: 2875 North Milwaukee Avenue, Northbrook, IL 60062
Region: United States > Illinois > Northbrook
Price Range: €91 - €153 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Chicago - Northbrook 3.5*
Number of rooms: 311
Reservation Options:
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Also Known As:
Radisson Northbrook
Northbrook Radisson
Crowne Plaza Northbrook
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Chicago - Northbrook staff and other travellers.
2 questions
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Questions? Get answers from Crowne Plaza Hotel Chicago - Northbrook staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on an upper floor but have stayed on lower floors and all were good rooms. Staff are always happy to facilitate requests from guests.”
GerardB545, 30 Mar 2017 | Read review
“I was on the ground floor in a suite, another time I stayed upstairs in a standard room, either are completely fine.”
Ciara220, 1 Jan 2017 | Read review
“rooms in back are quietier”
arliss2015, 16 Nov 2016 | Read review
“Ask the Hotel Staff To Place you in a Hotel Room that is Away from the Loud Sound”
TruthSeeker1973, 26 Oct 2016 | Read review
“A room not near the elevators.”
michelled291, 17 Oct 2016 | Read review
5 of 5
Booking.com
US$110* /night
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TripAdvisorUS$110
HotelQuicklyUS$163
Expedia.comUS$110
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Prices are for 1 room, 2 adults
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