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The staff was super helpful and friendly. The complimentary local shuttle is a very nice amenity; they were always ready to drive us wherever we needed to go, which was much appreciated in snowy weather. Overall a very clean, comfortable, safe welcoming hotel and a...More
Renovations are uninspiring and the bathroom could use a deep clean but the food at the lobby restaurant is really tasty! They definitely know what they are doing in the kitchen and it shows. I really enjoyed both takeout and room service.More
Response from GMNorthbrook, General Manager at Sheraton Chicago Northbrook HotelResponded 12 January 2018
Thank you for taking the time to write a review about your recent stay with us. I will pass along your kind words to all of our food and beverage team members, they will be pleased to see your comments. I am sorry...More
Great Sheraton for the price - will stay here again when visiting family in the Chicago area. Our room was very well appointed - comfortable bed, higher-end linens than I expected for the price. The only thing we found odd was that the elevator cars...More
Standard business-ish hotel. Nothing fancy, good location, clean and quiet. Deceiving picture on web site shows a whirlpool which is no longer there. No fridge in room which would have been nice. Club is a nice upgrade.
The Sheraton Chicago Northbrook hotel is in a decent location if you need to be in the area. I would have to say I did think that the hotel would be in better condition just due to the name and locale. The service was fine,...More
Response from GMNorthbrook, General Manager at Sheraton Chicago Northbrook HotelResponded 11 December 2017
Thank you for taking the time to write a review about your recent visit with us. I am pleased to read you enjoyed your interactions with our team members. I do apologize though you weren't completely satisfied with your stay. We will review...More