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Sheraton Chicago Northbrook Hotel

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Sheraton Chicago Northbrook Hotel
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210 Reviews from our TripAdvisor Community

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Showing 200: English reviews
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New York City, New York
Reviewed 2 days ago NEW

I have stayed here many times coming in to visit family. I am always received with friendliness, good advice about shopping or eating or airport transportation. The gym is really small and perfect. The all day dining room/bar quite useful and very pleasant. This visit I want to give a special shout out to a young woman at the desk...

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1Thank heleneb178
HOTEL’S FAVOURITE REVIEW
Reviewed 5 weeks ago

I was working very late and was too tired to drive 6 more miles to my home. I decided to stay at the first hotel that I found and just get to sleep. I was SO LUCKY that the hotel was the Sheraton Chicago Northbrook Hotel. I pulled into the large parking lot (which was completely lit) and gathered my...

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Thank Keithrube1
About Hotel's Favourite Review
GMNorthbrook, General Manager at Sheraton Chicago Northbrook Hotel, responded to this review

To Keithrube1, Thank you for giving us such a splendid assessment of your recent stay here at the Sheraton Chicago Northbrook Hotel. We are extremely happy that our front desk team members were able to make you feel so welcome after your long day. Joel is an excellent example of our team members here that come in to the hotel...

Northbrook, Illinois
Reviewed 1 week ago

We booked the king suite for my daughters 8th birthday party and had a few girls spend the night. We had so much fun! The room was beautiful and perfect with great amenities. The girls loved the pool and enjoyed having access to the hotel suite lounge for appetizers during service. The bed was very comfortable and the view was...

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Thank angelauhlik
Murrysville, Pennsylvania
Reviewed 5 weeks ago

My experiences at the Sheraton Chicago Northbrook Hotel exceeded my expectations. The staff demonstrated professionalism and a willingness to make sure that my stay was exceptional. The club lounge and the gym were well managed, clean, and inviting. If you are traveling for business or pleasure, I recommend this hotel.

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Thank Randy W
GMNorthbrook, General Manager at Sheraton Chicago Northbrook Hotel, responded to this review

To orlandorand, Thank you for taking the time to give us such a wonderful review about your recent stay here at the Sheraton Chicago Northbrook. We are very pleased that you enjoyed your interactions with our team as they do work very hard to make sure our guests are taken care of. I will pass on your kind words about...

Northbrook, Illinois
Reviewed 21 February 2017

This review is not for overnight stay but for my daughter's Sweet 16 brunch in the Northbrook Room. It was great! Jorge, the manager, was just wonderful, and Maria, his helper, too, from making the room look beautiful, to helping us hang the "Happy Birthday" sign and unpack the cake (which was harder than it seemed) to everything running so...

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Thank abcmailing
GMNorthbrook, General Manager at Sheraton Chicago Northbrook Hotel, responded to this review

To abcmailing, On behalf of the staff here at the Sheraton Chicago Northbrook, please let me take this opportunity to thank you for writing such an excellent review about your recent event with us. We have already passed on your very kind words to Jorge, Maria, and to the entire team and they were very pleased to see you were...

Reviewed 27 December 2016

Attending an event at PinStripes nearby, during a snowstorm, and the location could not have been better. A walk across the parking lot. Easy pleasant check-in, room perfect temperature, bedding very comfortable, and room nice and quiet. Last minute booking, honoring online rate, and reservations even searched for an additional qualifying discount for me. Will use this facility again.

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Thank Tammy M
GMNorthbrook, General Manager at Sheraton Chicago Northbrook Hotel, responded to this review

To Tammy M, On behalf of the staff here at the Sheraton Chicago Northbrook, please let me take this opportunity to thank you for writing such an excellent review about your last visit to our hotel. I am very happy our team members were able to assist you in booking you room and you had a pleasant and swift check...

Winthrop Harbor
Reviewed 27 December 2016

Room was very clean and comfortable. In room coffee maker was great. Check in and staff were most accommodating and kind. Bed was acceptable and pillows were good. Would return at another time. Limited menu however. Surrounded by great shopping and the shuttle is a great idea.

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Thank Jerry F
GMNorthbrook, General Manager at Sheraton Chicago Northbrook Hotel, responded to this review

To Jerry F, Thank you for taking the time to give us such a wonderful review about your recent stay here at the Sheraton Chicago Northbrook. I am very pleased you enjoyed your stay and felt your room was relaxing and comfortable. I will pass along your very kind comments about your interactions with our front desk team members, they...

Reviewed 27 November 2016

Let me start by saying that I am a SPG Platinum, If you are a fellow SPG Member this review will be helpful for you on that basis, if you are not a member it just means that I spend a ton of time in hotels. I stayed here on a Saturday Night, I checked in around 3:30 PM so...

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Thank Brad B
GMNorthbrook, General Manager at Sheraton Chicago Northbrook Hotel, responded to this review

To Brad B, Thank you for offering us your thoughts about your last stay with us here at the Sheraton Chicago Northbrook Hotel. I am pleased you enjoyed the club lounge as it is complimentary to all platinum SPG members and is available to all guest who book a club level room. I apologize for us not having a room...

Elmwood Park, Illinois
Reviewed 21 November 2016

This past weekend was the convention called Monster's of Hip Hop in Wheeling, IL. So I made my reservations at the Sheraton well in advance. My reservation was for a double bed. They said they didn't have any but they would give me a King size with a roll away. I stated are you sure this is what I would...

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Thank Jujulps
GMNorthbrook, General Manager at Sheraton Chicago Northbrook Hotel, responded to this review

To Jujulps, Thank you for taking the time to write a review about your recent stay with us. I apologize we were not able to accommodate your needs upon your arrival and had what you required for your stay. We will review all of your comments with our management team and use them so we can continue to improve on...

London, United Kingdom
Reviewed 17 November 2016

A typical hotel. Good staff, reasonable room (not huge, but adequate). Found the bed comfortable (unlike other reviewers). Good coffee machine in the room. Breakfast was limited - I had the porridge (hot oats) which were rather bland. The room wasn't cleaned for a couple of days, but no sooner had I mentioned this to reception, than it was done....

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Thank SLLushi
GMNorthbrook, General Manager at Sheraton Chicago Northbrook Hotel, responded to this review

To SLLushi, Thank you for taking the time to give us a nice review about your recent stay here at the Sheraton Chicago Northbrook. I am pleased you felt the room was comfortable, and your interactions with our team members were positive. I apologize about the situation with your room, I will speak to our housekeeping department to ensure we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Chicago Northbrook Hotel, conveniently located in the North Shore of the Chicago area, offers a stylish and comfortable stay for all guests, whether visiting for business or pleasure. ... more   less 

Additional Information about Sheraton Chicago Northbrook Hotel

Address: 1110 Willow Road, Northbrook, IL 60062
Region: United States > Illinois > Northbrook
Price Range: €107 - €183 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Chicago Northbrook Hotel 3.5*
Number of rooms: 161
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Chicago Northbrook Hotel staff and other travellers.
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over a year ago

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Questions? Get answers from Sheraton Chicago Northbrook Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The first floor ask for. Rooms I think.. 101-115!”
 of 5 bubbles Keithrube1, 23 Feb 2017 | Read review
“Skip the elevator and choose a first floor room. Also close to the gym.”
  • Photo credit:
 of 5 bubbles orlandorand, 23 Feb 2017 | Read review
“Don't stay at this hotel.”
 of 5 bubbles Jujulps, 21 Nov 2016 | Read review
“I was in the best and was told the rooms were the same, I just was on the fifth floor'. GET A BRENT BURGER!!!”
 of 5 bubbles DocFeelgoodesOil, 16 Aug 2016 | Read review
“Loved the fifth floor but that's Club Lounge.”
 of 5 bubbles Tafirula, 20 Jul 2016 | Read review
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