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Our "suite" was really just an extra-large room. Extra-large rooms are great! But they aren't suites, and they shouldn't be called suites. A suite has two (or more) separate sections, with a divider or wall (and, ideally a door) in between. This did not have...More
Jazmin and Lilliana were the front desk staff when we checked in and they could have not been more welcoming and very nice . Their smiles and simple gestures of kindness set a good tone to our family trip. The breakfast staff were also quite...More
Our first visit to Chicago! Jazmin was so welcoming and courteous, greeting us on our arrival! She was thorough in explaining the hotel layout and amenities. The hotel was beautifully laid out, lovely & clean, comfortable rooms, nice breakfast. But the highlight for us was...More
Courteously greeted upon check-in though late in the evening. Very clean and tidy both outside and in the hotel. Beds were very clean and comfortable. Breakfast was free with a good range of hot and cold items, fruit and dairy, beverages, and the staff kept...More
Jazmin at the front desk is an outstanding example of what a customer service representative should be at all hotels The hotel is new, clean and a great place to stay. Liliana is the new general manager and she is one of the most accommodating...More
US$117 - US$214 (Based on Average Rates for a Standard Room)
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