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Motel 6 Naperville

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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Motel 6 Naperville
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218 Reviews from our TripAdvisor Community

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Showing 216: English reviews
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Reviewed 4 weeks ago via mobile

Susan, the Front Desk Agent, goes past her duties to really make sure my stay at Motel 6 is perfect. Most mornings I am greeted by her warm welcome and lovly smile. Great positivity to start my day. Thank you for your excellent customer service.

Thank theunthinkable11
6Team, Brand Experience Team Member at Motel 6 Naperville, responded to this review

Dear Guest, We appreciate you recognizing our friendly front desk team members and our property. We are so glad to hear that you enjoyed your stay, please come again soon. If you haven't already done so, please call our Guest Relations Department to share your experience: 1-855-787-9864. We hope to see you again soon. Safe Travels.

Reviewed 18 April 2017 via mobile

Thank You Hywatha for your patients and help though my stay!!!. I came too you for specific help on rooms and other small inquiries. You did a wonderful job in assisting me. Great customer service. I'll be staying here again.

Thank Mike T
Reviewed 13 April 2017 via mobile

Great upgrade and friendly staff. Specifically Aleah, who works front desk. She goes above and beyond with her Customer service and makes me and many others feel very welcome. Very professionals In chaotic situation as well. Keep it up Aleah!!

Thank Lenell B
Reviewed 9 April 2017 via mobile

We enjoy there hospitality and appreciate how welcoming and pet friendly they are. The facility stays clean and tenants are always courteous... Their prices are very affordable to go along with there newly remodeled stay. The highway is close with fabulous restaurants that remain off Diehl Rd 2.5 miles...

Thank lailai36
Reviewed 22 March 2017

the front desk staff, housekeeping & management staff went over & above my expectations of my typical motel 6 experience! from the moment i arrived super late at 4:30AM on a friday morning until i checked out sunday at 11AM, they all took care of me and my needs! maria made accommodations for me upon check in making sure i...

Thank Danny B
Reviewed 6 March 2017 via mobile

Was completely amazed with the courtesy of both the kindness and hospitality received by both the front desk staff but also housekeeping. Room was clean and of good size. Both my son and myself were satisfied. We will be visiting this motel again soon.

Thank GinaHV
Bloomingdale, Illinois, United States
Reviewed 27 February 2017

A partner of mine from out of town frequently stayed at this Motel 6 for extended periods of time, due to the low price, availability and general ease of access. During the last three stays (2015, 16, and this past week), things got progressively worse in the check-in, room condition and customer service departments. This time was the last straw....

Thank Al H
6Team, Brand Experience Team at Motel 6 Naperville, responded to this review

Dear Al, Thank you for sharing your review. We are committed to delivering a clean, comfortable room and apologize for any failure in following through on that commitment during your recent stay. The customer service issues you describe are atypical to Motel 6 standards for quality, and we are sorry you experienced less than satisfying service during your visit. We...

Reviewed 24 February 2017 via mobile

I don't believe the bad reviews sorry. I just stayed here and didn't experience anything negative at all. I booked a room here at the Naperville location not having good expectations, and that's because I've stayed at other Motel 6's before and they were smelly, had mold and were awful... But boy was I shocked when I got in the...

Thank Tiffany G
Naperville, Illinois
Reviewed 26 January 2017

This is one of the messiest, nastiest, more ratchier places to rent for rooms. From the staff to the atmosphere is unbelievable. There is no WiFi as advertised, the phones rarely work, the lights were shut off thru out the whole building, the water was shut off due to difficulties according to the front desk, etc. The cost for stay...

Thank shoniiwawilson
Deon S, Manager at Motel 6 Naperville, responded to this review

Thank you so much for taking the time to provide feedback regarding your experience. Your opinion is extremely important and I am so sorry to hear about all of the trouble you encountered during your stay. Please know that we are addressing your concerns and completing our renovation this week. We have addressed all of the concerns that you provided...

Naperville, Illinois
Reviewed 13 November 2016

Gross, unsanitary, rude employees who upon remark about their unacceptable duties' handling refund unused portion of your prepaid stay without any notice. Dog poop lays around all over the place. Reaction on Customer complaints are taken very aggressively in a "don't like it -- go away" kind of way as a personal assault. Makes you feel really trashy, no good...

Thank fryz12
Deon S, Manager at Motel 6 Naperville, responded to this review

Thank you so much for taking the time to review your stay here. I am sorry to hear about all the troubles you encountered while here but I am excited to let you know that we are in the middle of a renovation and will have completely new rooms soon. Please know that we are addressing the issues that you...

10 photos of this hotel

Management photos: Courtesy of the property manager

All Management Photos (10)
Hotel & Grounds (2)
Room/Suite (4)
Business Centre/Function Rooms (1)
Dining (1)
Bathroom (1)
Other (1)
11/06/2017 12/06/2017
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  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Motel 6 Naperville is conveniently located to Ogden Mall, several golf courses, and museums. Wrigley Field, United Center and all Chicago has to offer is about 25 miles away. We have a coin laundry facility and free Wi-Fi in all modern guest rooms. ... more   less 

Additional Information about Motel 6 Naperville

Address: 1585 Naperville Wheaton Rd, Naperville, IL 60563-1556 (Formerly Travelodge Naperville)
Region: United States > Illinois > Naperville
Price Range: €34 - €59 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Motel 6 Naperville 2*
Number of rooms: 114
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Questions & Answers

Here's what travellers have asked, with answers from Motel 6 Naperville staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“great accessibility from a hotel lobby & elevator!”
dannybX4657EP, 22 Mar 2017 | Read review
“Just be careful with any Motel 6, you get what you pay for.”
LookingForBigfoot, 26 Sep 2016 | Read review
“no idea; not much noise on 3rd floor”
Lsf22, 9 Aug 2016 | Read review
“Prefer 3rd floor rooms because most of the times people walk in the hallway and talk loud.”
294michaelthomas, 9 Sep 2015 | Read review
“You get what you pay for.”
Quetzal2, 20 Aug 2015 | Read review
5 of 5
US$50* /night
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Motel 6US$50
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Prices are for 1 room, 2 adults
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