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Fairfield Inn & Suites Chicago Naperville

PricelineUS$120*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$120*
US$120*
US$120*
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Fairfield Inn & Suites Chicago Naperville
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203 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Chicago Naperville
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Showing 197: English reviews
Hershey, Pennsylvania
Reviewed 2 October 2016 via mobile

Husband and I stayed here 3 nights Thursday - Saturday. Service is good. Breakfast has everything you need. Newspapers in lobby. Nice thick towels. Pretty quiet. The rooms are a bit worn. Would say the same for hotel overall. Our room has no warm water in shower but sink had hot water. Endured for first morning, but was miserable. Maintenance...

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Helpful?
Thank Shannon B
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Thank you so much for the for taking time to review your stay with us. We appreciate your feedback as we use it to fine tune your overall experience with us. I'm sorry to hear you had an issue with your hot water in your room. On the other hand, I'm glad you were happy with the new room and...

Livonia
Reviewed 1 October 2016

Nice hotel, clean, well-maintained. Good complimentary breakfast. Wi-fi worked well. No refrigerator/microwave in the room. We were in our room mostly just at night; out touring during the day. I would recommend this hotel

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Helpful?
Thank DeniseG870
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Hello, Thank you so much for taking the time to review your stay with us. We appreciate the recommendation and the great compliments about our hotel. We look forward to seeing you again when your travels brings you back to the area. Kind Regards, Mark Bruns Assistant General Manager

Reviewed 29 September 2016

We love it here. We came for the NASCAR race and chose this as our place to stay. Very clean, excellent housekeeping services and very nice breakfast. We will be back next year! We had no idea where to sat , but are happy we chose here.

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Helpful?
Thank Jennifer W
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Jennifer W, Thank you so much for taking the time to review your experience with us. We really appreciate all the wonderful compliments about our staff and the hotel itself. We are so glad you did choose us and we look forward to seeing you next year. Sincerely, Mark Bruns Assistant General MAnager

Durham, North Carolina
Reviewed 20 September 2016 via mobile

From the moment we checked in, we knew we had made the right choice. We had come to Naperville not for pleasure, but to attend the funeral of a very close relative. The first person we encountered was Mark, the day manager, who greeted us warmly. We explained the reason for our visit and why we wanted a quiet room...

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Helpful?
Thank Chrisco01
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Chrisco01, Wow! Thank you so much for all the great compliments about our staff and hotel. I shared your comments with Lauren and we both are thrilled you mention us both by name. We were aware on why you were staying with us, so we wanted to make sure you were has comfortable as possible. We are so glad...

Reviewed 30 August 2016

I checked in to a "Handicap" room with my 86 year old mother and were very disappointed that the bathroom had a low height toilet as well as only one grab bar in the bathroom located on the long wall in the tub area at about knee height. When I complained in the morning to the Assistant Manager, Mark Brun,...

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Helpful?
Thank Bryan W
FFISNaperville, Assistant General Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you so much for the great compliments about our staff and the hotel. It was our pleasure to make sure you were in a accessible room that met your mother's needs and made her comfortable. We really appreciate you taking the time to share your experience with us and look forward to seeing you again. Sincerley, MArk...

Hannibal, Missouri
Reviewed 21 August 2016

Nice hotel close to a local college where I was dropping my son off. Breakfast was above average for what I was expecting. The rooms were clean and then beds were comfortable. The only surprise was no refrigerator in my room and no microwave.

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Helpful?
Thank Roderick B
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you so much for taking the time to leave a review and for sharing the great compliments about our hotel. We are very happy to hear we were in a convenient location that made it easier for you to drop of your son at college. Also, our property actually does offer microwaves and refrigerator by request and...

Reviewed 10 August 2016 via mobile

I usually get excellent value from Fairfield inn. With the high trip advisor reviews, I expected the same here. I must say I was a little disappointed. The bed was not as comfortable as the usual Fairfield standard. The room was not sound proof. We could here noise from the hallway consistently and from adjacent rooms as well. I have...

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Helpful?
Thank Pgsdeepak
FFISNaperville, Guest Experience Ambassador at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you for your review and feedback. We strive hard to make sure everyone has a great experience while staying with us and we apologize we fell short of that. We have forwarded your comments to our management team to make sure that these are isolated issues moving forward. We hope you choose us again next time you...

East Hampton, Connecticut
Reviewed 27 July 2016

We chose this hotel since we are Marriott members and it would only be about a 30 minute drive to ORD for our morning flight. The hotel was easily accessible from the highway .The area had lots of restaurants within walking distance. The lobby area, hallways and room were clean and well cared for. The employees at the front desk...

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Thank BamTgg
FFISNaperville, Guest Experience Ambassador at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you for your feedback. We appreciate the kind words and we are so glad you had a great experience while you were with us. I'm glad to see that you got to take advantage of all the restaurants in the area as well. We hope that you choose us again next time you're in the Naperville area....

Reviewed 21 July 2016 via mobile

Friendly staff, clean and comfortable rooms. The hotel is well maintained, and nicely appointed for a great night sleep at an affordable rate too. Restaurants within an easy and safe walk across parking lots, and choices for a range of budgets too. A great location and a few minutes away from the on-ramp for I-88 too.

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Helpful?
Thank Ppaintguy
FFISNaperville, Guest Experience Ambassador at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you for your kind review and nice comments. We are glad to see that you had a great experience when you were with us and you were able to enjoy the restaurants in walking distance. We hope you visit us again next time in you're in the area. Sincerely, Dominique

Prescott, Wisconsin
Reviewed 20 July 2016

We stayed here on our drive to Pennsylvania. We were looking for a nice place to relax before the 11 hour drive ahead of us. The room was very clean and the staff was friendly and accommodating. The ice machine on the 2nd floor was not working so we had to go to another floor for ice. Breakfast had the...

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Helpful?
Thank LFautch
FFISNaperville, Guest Experience Ambassador at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you for your detailed review. We appreciate the time you took to share with us, as well as our future guests the kind words and comments about our hotel. We strive to make sure that our guests have an excellent experience when staying with us and I am glad we did not fall short of that. We...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites Chicago Naperville

Address: 1820 Abriter Ct, Naperville, IL 60563-9368
Region: United States > Illinois > Naperville
Price Range: €96 - €147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Chicago Naperville 2.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Fairfield Naperville
Fairfield Inn Naperville
Naperville Fairfield Inn
Hotel Style:
#2 Business Hotel in Naperville
#9 Family Hotel in Naperville
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Chicago Naperville staff and other travellers.
3 questions
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4 months ago
Knoxville, Tennessee
Somerville, Massachusetts
8 months ago

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Questions? Get answers from Fairfield Inn & Suites Chicago Naperville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Loved the high floor room, real quiet”
pandasmash14, 6 Apr 2017 | Read review
“Second floor was fine, read other guest said it was nosey from street traffic, it wasn't!”
Verna814, 31 Dec 2016 | Read review
“Not sure that any rooms are better than any others.”
djlucas, 4 Oct 2016 | Read review
“Get a room away from the pool so you don't have to listen to people outside at night.”
robbC2670HH, 19 Jul 2016 | Read review
“All rooms are clean and comfortable.”
jillc406, 28 Jun 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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