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Fairfield Inn & Suites Chicago Naperville

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Traveller (8)
Room & Suite (13)
Dining (4)
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Overview
  • Excellent44%
  • Very good35%
  • Average16%
  • Poor3%
  • Terrible2%
Travellers talk about
“front desk”(31 reviews)
“waffles”(14 reviews)
“room was clean”(15 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Fairfield Inn & Suites Chicago Naperville
Special Offer: Member Rates
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Offers from Fairfield Inn & Suites Chicago Naperville
Special Offer: Member Rates
Hotel packages
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (220)
There are newer reviews for Fairfield Inn & Suites Chicago Naperville
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Traveller rating
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91
76
34
8
5
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All reviewsfront deskwafflesroom was cleanwould stay here againhot breakfaststaff was friendlyconvenient locationbusiness centereasy accesschicago arearefrigeratorcerealthermostatsinkmattresscouchlinens
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11 - 15 of 214 reviews
Reviewed 22 July 2017 via mobile

This facility is clean and modern (I was told it was renovated in 2014.) The suite was very roomy, and the pullout couch was firm. My roommate and I liked the swimming area, hot tub and breakfast (lots protein and fruit.) We would definitely return...More

1  Thank cindypittsburgh2017
Response from Robert P, Guest Relations Manager at Fairfield Inn & Suites Chicago NapervilleResponded 25 July 2017

Dear CP, Thank you for taking the time to review the Fairfield Inn & Suites Naperville. I would like to take this time to apologize for the guests coming down to the breakfast area without any shoes on, This is a stipulation we do have...More

Reviewed 15 July 2017 via mobile

We have 5 people in our family. 2 of the children are teens. We clearly can not fit in a 2 bed room we needed the 2 beds and pull out sofa. They are fully booked and didn't offer us anything else. We have been...More

Thank myblessings
Response from Robert P, Public Relations Manager at Fairfield Inn & Suites Chicago NapervilleResponded 17 July 2017

Dear MyBlessings, Thank you for taking the time to fill out a review of the Fairfield Inn & Suites Naperville. I am very sorry the 2 bed room you booked was not up to your standards of size. We apologize the 2 bedroom suites with...More

Reviewed 12 July 2017

My friend & I stayed 2 nights at the Extended Stay Hotel in Naperville & quite frankly, I tried to get a 3rd night there via Priceline. That didn't work out and Priceline put us in Fairfield, right next door! We were very happily surprised...More

Thank Professor-Beratung
Response from Robert P, Guest Relations Manager at Fairfield Inn & Suites Chicago NapervilleResponded 17 July 2017

Dear Professor Beratung, Thank you for the wonderful review of the Fairfield Inn & Suites Naperville. I would like to take this time to discuss the lighting situation you have brought up in your review. This is an issue that has been brought to our...More

Reviewed 12 July 2017

Clean, comfortable, centrally located, close to many excellent restaurants.Management went above and beyond to change our rooms to better accommodate our family trip. The breakfast venue had enough selection to please even the vegan and vegetarian in our group.More

Thank PattiLou007
Response from Robert P, Guest Relations Manager at Fairfield Inn & Suites Chicago NapervilleResponded 17 July 2017

Dear PattiLou007, Thank you for the outstanding review. I will pass along this review to our staff to make sure they keep up the great work. We hope to see you again whenever your travel needs bring you back to the Naperville area. Best wishes,...More

Reviewed 6 June 2017

We stayed twice, this was the halfway point of our trip. Once on the way to MN and once on the way home. The room was comfortable and clean. We liked the pillows so much we noted the tag info so we could order them...More

Thank G W
Response from Robert P, Guest Relations Manager at Fairfield Inn & Suites Chicago NapervilleResponded 8 June 2017

Dear GW, Thank you for the outstanding review of the Fairfield Inn & Suites Naperville. We are pleased to hear your stay with us went smooth and I will defiantly pass this review along to our breakfast team and our front desk agent Elvia for...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Dry Cleaning
Self-Serve Laundry
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$107 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Naperville
#7 Family Hotel in Naperville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$107 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Naperville
#7 Family Hotel in Naperville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (8)
Room & Suite (13)
Dining (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Marinelle R
8 July 2017|
AnswerShow all 3 answers
Response from Robert P | Property representative |
Yes they are
1
Vote
Jennie R
28 December 2016|
AnswerShow all 4 answers
Response from FFISNaperville | Property representative |
Yes, about four miles away.
0
Votes
dbarner
24 September 2016|
AnswerShow all 2 answers
Response from Carrie L | Property representative |
The hotel has an indoor pool, but unfortunately doesn't have a hot tub. If you desire a hot tub; there are a few guest rooms that have hot tubs in them. If you need additional clarification please feel free to contact the... More
0
Votes
Room Tips
"I have no comment"
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"We enjoyed our room on the top floor!"
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"Stay somewhere else"
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"second floor or higher is more private..."
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