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Best Western Naperville Inn

TripAdvisorUS$83*
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Certificate of Excellence
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$92*
US$83*
US$92*
US$83*
US$92*
US$83*
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Best Western Naperville Inn
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410 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Naperville Inn
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Showing 396: English reviews
Pittsburgh, United States
Reviewed 2 April 2016

The inn was quiet, clean and comfortable. The two women that worked the desk, evening and morning, were very nice and very helpful. We were grateful for the help they gave us in connecting to the WiFi which was giving us a problem.

Review collected in partnership with Best Western
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Helpful?
Thank Rosemary F
Joy P, Guest Relations Manager at Best Western Naperville Inn, responded to this review

Thank you for leaving your five star rating of our hotel. Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. We are all looking forward to your next visit and hope it will be just as enjoyable.

Gilroy
Reviewed 27 March 2016

Staff are friendly and helpful. Beds are comfy. Would definitely come back again. Breakfast is simple but more than adequate for the rates I paid. My room was clean comfortable. Parking was well lit and adequate.

Review collected in partnership with Best Western
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Helpful?
Thank Jasmine C
Joy P, Director of Sales at Best Western Naperville Inn, responded to this review

Thank You for your response. We are very happy that you were pleased with our stay and enjoyed our hot breakfast and large free parking lot. We are located near the highway and we are also located among many resturants. We hope to see you again soon.

Dubuque, United States
Reviewed 15 March 2016

I travel extensively for business, this hotel offers me great value, at a great price, in a very good area. One of the best staffs of ay chain I stay with. I'll continue to stay with this BWNI as long as I travel to the greater Chicago area.

Review collected in partnership with Best Western
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Helpful?
Thank Paul B
Joy P, Director of Sales at Best Western Naperville Inn, responded to this review

Thank You for the excellent review. We try really hard to be all the things that you listed we are! We look forward to your return visit!

Reviewed 22 February 2016

The lobby was under major construction so the check in desk was in the food/breakfast area. It was crowded. The breakfast foods ran out quickly and did not have much variety. Yucky eggs and sausage and waffles. After we ate, they brought out donuts:/ The price was good. No major issues and room was clean.

Review collected in partnership with Best Western
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Helpful?
1Thank Shannon H
Joy P, Director of Sales at Best Western Naperville Inn, responded to this review

Thank You for your understanding as we are renovating our lobby into a stylish and chic space. We will be unveiling it soon! You must have been here on a busy morning, I apologize that the breakfast was not stocked quickly, I will be looking into that . It is always our desire to have everything fully stocked and out...

Eindhoven, The Netherlands
Reviewed 17 February 2016

I stay here during my business trip in Wheaton area good value for money friendly staff , good restaurants in the area walking distance, better when you are there with a car breakfast was in my delays plastic trays and cups a bid basic but quality ok friendly staff.

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Helpful?
Thank ottov567
Joy P, Director of Sales at Best Western Naperville Inn, responded to this review

Thank You Otto for leaving us a review. We are so happy we are your hotel of choice when you are in town for business. Our staff always likes to greet repeat customers with a warm WELCOME BACK, I am glad that you are receiving that great level of customer service! One of the things our guest like is the...

Cypress, California
Reviewed 18 January 2016

This hotel was great for a quick overnight stay. The breakfast was nothing much to speak about, but the room was comfy and the staff were very nice. I don't know that I'd stay here for a long trip, but for overnight it was great.

Review collected in partnership with Best Western
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Helpful?
Thank Kelly W
Joy P, Director of Sales at Best Western Naperville Inn, responded to this review

Hi Kelly! Thank You for taking the time to leave a response on your stay at our hotel. We have recently added sausage, bacon, egg patties to make breakfast sandwiches out of as well as cheesey omlettes to our buffet. We also have freshly sliced strawberries and blueberries to add to your make your own waffle. In November of 2014...

Columbia, MO, United States
Reviewed 14 January 2016

Good, basic hotel. Not a lot of frills, but I've stayed here multiple times (my daughter attends college in Naperville) and the rooms are clean. Breakfast is so-so and limited in selection. Very convenient to downtown.

Review collected in partnership with Best Western
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Helpful?
Thank Peggy W
Joy P, General Manager at Best Western Naperville Inn, responded to this review

Hi Ms Peggy Thank you so much for your lovely words - it is so great toe hear that our team is doing a good job and its comments like yours that keep us going! Thank you for recommending our Hotel to your family and friends! Best wishes From Syed (GM)

Sedona, United States
Reviewed 9 January 2016

Have stayed several times at the Best Western Naperville Inn, and always considered it excellent based on those experiences. A couple hiccups this time: the elevator was out-of-service over the holiday weekend, so we opted for a 2nd floor room which seemed to smell of old cigarette smoke. Opening the window to let in fresh air made it more tolerable....

Review collected in partnership with Best Western
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Helpful?
Thank Patricia K
Joy P, Director of Sales at Best Western Naperville Inn, responded to this review

We appreciate you taking the time to leave a review. I am glad that you consider us excellent from your pervious stays with us. I was sorry to hear about the hiccups in your last stay and am personally looking into each one. I am happy to announce that our elevator is up and running with no problems. We are...

Greater London, United Kingdom
Reviewed 7 January 2016

The rooms were clean, airy and specious. The hotel is located in a very quiet part of town and we slept very well. Comfy mattresses too! The free breakfast was rich and varied. We had a car and drove to explore Chicago from here.

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Helpful?
Thank Ketapad
Joy P, Director of Sales at Best Western Naperville Inn, responded to this review

Thank You for your review!! We upgraded our mattresses and have gotten so many compliments on them. People even ask where they can buy the same mattresses. I am glad that you enjoyed your breakfast here! We are always expanding it to accommodate the many tastes of our guests. Hope to see you again soon!

DeSoto, United States
Reviewed 21 December 2015

Great Facility! We will definitely be back again. Friendly Staff, Very Clean Rooms, Awesome Christmas decorations and Amish décor overall. Fantastic breakfast buffet! Cannot think of one thing that needed any improvement!

Review collected in partnership with Best Western
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Helpful?
Thank Joyce N
Joy P, Director of Sales at Best Western Naperville Inn, responded to this review

Thank You for your kind review. We are very happy with our staff and are so glad that you have experienced our hospitality. Wishing you warm holidays and looking forward to your next trip to our hotel.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Room Service
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Best Western is the perfect choice for your stay in Naperville For your dining pleasure there are pleanty of restaurants to choose from. Located near many corporate headquaters such as Lucent Tech, Nalco, Conagra Foods, Office Max, Nicor, BP Amoco and many more. Minutes from beautiful Downtown Naperville and the Riverwalk. Visiting a college in the area, call and ask about our special college rate. Whether travelling for pleasure or business you will enjoy the great rates and an excellent friendly staff. ... more   less 

Additional Information about Best Western Naperville Inn

Address: 1617 Naperville Wheaton Rd, Naperville, IL 60563-1524 (Formerly BEST WESTERN Naperville Inn)
Region: United States > Illinois > Naperville
Price Range: €69 - €90 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Naperville Inn 2.5*
Number of rooms: 103
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Best Western, Hotwire, Priceline, Orbitz, Cancelon, Cheap Tickets, TripOnline SA, getaroom.com, HotelsClick and HotelQuickly so you can book your Best Western Naperville Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Naperville Hotel Naperville
Naperville Best Western
Hotel Style:
#1 Green Hotel in Naperville
#2 Romantic Hotel in Naperville
#3 Business Hotel in Naperville
#8 Family Hotel in Naperville
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Naperville Inn staff and other travellers.
4 questions
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over a year ago
Albany, Indiana
over a year ago
over a year ago

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Questions? Get answers from Best Western Naperville Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a renovated non-smoking room.”
557janets, 24 May 2017 | Read review
“Satisfied and will recomend anyone planning trip to this city”
bstahim, 26 Apr 2017 | Read review
“Don't stay near the loading area”
bobgR2771IG, 23 Jan 2017 | Read review
“Ask for a quiet room on floor 3”
JP2303, 8 Dec 2016 | Read review
“I chose the non-smoking room. There is a gym. There are also near markets and fast food stores with less than a mile.”
neildelioncourtr, 26 Oct 2016 | Read review
5 of 5
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US$83* /night
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Prices are for 1 room, 2 adults
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