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Best Western Naperville Inn

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Traveller (35)
Room & Suite (64)
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Overview
Hotel website
1617 Naperville Wheaton Rd, Naperville, IL 60563-1524 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Family Rooms
Fitness centre
2.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Best Western Naperville Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (523)
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506 results
Traveller rating
242
152
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LanguageEnglish
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242
152
64
31
17
Show reviews that mention
All reviewsroom was cleanstay there againthe breakfast areawaffleslocation is greatplace to sleepcontinental breakfastchicago areafridge and microwavefront desk staffa great place to stayfresh fruitking roomexcellent staypleasant staybusiness tripstaff was friendly
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1 - 5 of 506 reviews
Reviewed 5 days ago

Staff was not as attentive as they could have been. Always preoccupied with paperwork. Breakfast was OK not spectacular. Would like fresher items. Room was nice but the bed was hard. Tossed and turned to get comfortable.

Review collected in partnership with Best Western
Thank JCtaveler
Response from Joy P, Director of Sales at Best Western Naperville InnResponded 4 days ago

Thank You for your kind words about our rooms. We completed an entire hotel renovation in August 2017. We are so pleased with the results and happy that the guests enjoy it too!

Hotel's Favourite
Reviewed 3 weeks ago via mobile

Do i need to say anymore? This was a comfortable room and bed. The bathroom was very clean, as was every other part of the hotel. The breakfast was magnificent with a wide selection of top tier breakfast food. I would definitely stay here again...More

Thank chrishwish
Response from Joy P, Director of Sales at Best Western Naperville InnResponded 3 weeks ago

THANK YOU for the GREAT VIEW! WE appreciate that you took the time to write it, but we are most happy that you enjoyed your stay and our hotel this much!!

Reviewed 2 weeks ago

Clean, comfortable, cost-effective room - good lighting, reading chair, comfy bed, desk area, refrigerator in the room too. The hotel managed to get our family in three rooms on the same floor - most helpful and we really appreciated that effort. Breakfast was more than...More

Thank clp_1234
Response from Joy P, Manager at Best Western Naperville InnResponded 2 weeks ago

Thank you for your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you...More

Reviewed 3 weeks ago via mobile

We came through last night real late. Arrived about 2:40 in the morning, Joseph was really helpful and professional. He made the process easy and pleasant for us. The hotel is nice and clean, we would definitely stay again.

Thank msdesireedykes
Response from Joy P, Director of Sales at Best Western Naperville InnResponded 3 weeks ago

THANK YOU for your review! We appreciate both your kind words about Joseph and the hotel. We are very proud of Joseph and his care for our guests. We are known for our cleanliness and great customer service.

Reviewed 3 weeks ago

1st the photos were deceiving when I thought I had picked a SPA room and when we arrived it was not the case. But the awesome front desk felt bad and did offer us an upgrade to a spa in the smoking section, ewww the...More

Thank DannaCrawford
Response from Joy P, Director of Sales at Best Western Naperville InnResponded 3 weeks ago

Dana, I am sincerely sorry that you feel this way. When you book online through a third party site they have a disclaimer about availability. They purposely make it hard to see and this is why I always tell people book directly through the hotel...More

View more reviews
About
Description
WELCOME to the "NEWLY RENOVATED" Best Western! We are new from floor to ceiling! We are still the affordable alternative in Naperville without sacrificing any of the amenities that you are a custom to! Staying here ...More means, having a super clean room with a super friendly front desk staff, which means having your own personal concierge when you are looking for local places to visit! Located right off of the I-88 Naperville exit, makes us convenient to getting to downtown Chicago. We are near many corporate headquarters. Minutes from beautiful Downtown Naperville with all of the spots you want to see, the renowned River Walk, Naper Settlement, the many unique shops, bars and eateries. Another convenience is our location to the 5th Ave train station taking people downtown daily without the worry of driving or parking yourself. Whether travelling for pleasure or business you will enjoy the great rates. You've tried the rest, now try the Best Western Naperville Inn! Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Air Conditioning
Business Centre with Internet Access
Concierge
Dry Cleaning
Golf course
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Sauna
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Room Service
Restaurant
Bar/Lounge
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Hotel Style
Onsen
,
Romantic
,
Business
,
Family
Room types
Non-Smoking Rooms, Smoking rooms available, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Romantic
,
Business
,
Family
Room types
Non-Smoking Rooms, Smoking rooms available, Family Rooms
Number of rooms
102
Price range
US$79 - US$129 (Based on Average Rates for a Standard Room)
Formerly known as
BEST WESTERN Naperville Inn
Also Known As
Best Western Naperville Hotel Naperville
,
Naperville Best Western
Location
United States > Illinois > Naperville
Hotel class
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Romantic
,
Business
,
Family
Room types
Non-Smoking Rooms, Smoking rooms available, Family Rooms
Number of rooms
102
Price range
US$79 - US$129 (Based on Average Rates for a Standard Room)
Formerly known as
BEST WESTERN Naperville Inn
Also Known As
Best Western Naperville Hotel Naperville
,
Naperville Best Western
Location
United States > Illinois > Naperville
Photos
Traveller (35)
Room & Suite (64)
Dining (16)
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Questions & Answers
Ask a question
aguinn0509
31 July 2018|
AnswerShow all 3 answers
Response from Heather P | Reviewed this property |
It usually seems like you can have 4 people, maybe 5 with a roll-away. I'd contact the hotel directly.
0
Votes
celloChicago
23 June 2018|
AnswerShow all 5 answers
Response from Joy P | Property representative |
We are Pet friendly and the fee is $20 per day. Thank you, hope to see you soon.
0
Votes
Katie P
10 January 2018|
AnswerShow all 3 answers
Response from Joy P | Property representative |
Thank you for your question. We do have limited rollaway beds, and can be requested based on availability.
0
Votes
Room Tips
"skip the smoking area"
Read review
"corners are always better"
Read review
"call ahead to get a non smoking room if you are going to check in late."
Read review
"Like being on second floor always, Very quiet halls"
Read review
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