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All reviews room was clean stay there again the breakfast area waffles location is great place to sleep continental breakfast chicago area fridge and microwave front desk staff a great place to stay fresh fruit king room pleasant stay business trip very nice hotel staff was friendly
The property is located in close proximity to dining , shopping , entertainment and parks. The hotel is clean and recently updated. Staff is overall friendly and courteous. Rate is a good value for its location and amenities.
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Thank chris s
Response from Joy P, Director of Sales at Best Western Naperville InnResponded 1 week ago
THANK YOU for the great review! We are happy that you enjoyed your stay and found all the things that make us unique!
We were there's few days ago. The hotel was spotless and comfortable. We like the convenient location as it was near some friends house. We thought the staff was pleasant and and they wanted to make sure we had a good stay. The complementary breakfast...More
Response from Joy P, Director of Sales at Best Western Naperville InnResponded 27 August 2018
THANK YOU for the 5 STAR REVIEW! We are happy you experinced what we are best known for, our cleanliness and great customer service!
This property is nothing special but it is clean and more than adequate for an overnight stay. The staff was friendly and helpful. There are a number of restaurants in close proximity including 2-3 within walking distance.
Response from Joy P, Director of Sales at Best Western Naperville InnResponded 2 weeks ago
Thank You for your review. We are happy that you enjoyed your stay in our newly renovated property with complimentary breakfast and as you mentioned also within distance several restaurants. We look forward to your next stay.
The debacle with Qatar Airways (read that review as well - never fly with them!) left me relegated to hotels and rental cars for WEEKS while I was awaiting what they promised to fix: and never did. In the process, I experienced 2 other hotels...More
Response from Joy P, Director of Sales at Best Western Naperville InnResponded 9 October 2018
THANK YOU for the lovely comments about our hotel and the tremendous welcome you recieved at check in. We are very happy that you enjoyed your stay here and will be back. I am also sorry to hear about your frustration with the airline and...More
This hotel has been recently updated except for a few things that would really help the experience. The front doors are still “pull open” doors, which makes it difficult when pulling in luggage. You end up wrestling with both the doors and the luggage. The...More
Response from Joy P, Director of Sales at Best Western Naperville InnResponded 8 October 2018
Thank You for your review. We appreciate the feedback. We are always improving, such as the entire property renovation we just completed in August 2017. I am going to go check the room that you stayed in to see the lock. I am very...More
WELCOME to the "NEWLY RENOVATED" Best Western! We are new from floor to ceiling! We are still the affordable alternative in Naperville without sacrificing any of the amenities that you are a custom to! Staying here …Moremeans, having a super clean room with a super friendly front desk staff, which means having your own personal concierge when you are looking for local places to visit! Located right off of the I-88 Naperville exit, makes us convenient to getting to downtown Chicago. We are near many corporate headquarters. Minutes from beautiful Downtown Naperville with all of the spots you want to see, the renowned River Walk, Naper Settlement, the many unique shops, bars and eateries. Another convenience is our location to the 5th Ave train station taking people downtown daily without the worry of driving or parking yourself. Whether travelling for pleasure or business you will enjoy the great rates. You've tried the rest, now try the Best Western Naperville Inn! Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.