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All reviewsthe concierge loungefull serviceroom servicehotel restaurantroom was spacioushallway noisebusiness travelersrestaurants within walking distancewater pressurewalk in showerwedding receptioncorner roomlobby barbusiness hotelnice stayfront desk stafffitness center
I was a guest at the Marriott in Naperville for a week recently. Check in went well despite key code problems and the hotel has been recently remodeled and shows nicely. Sadly, my last impression was the morning of departure. I pulled back the bed...More
Thank Lottie S
Response from Brittney H, Manager at Chicago Marriott NapervilleResponded 7 October 2017
Greetings Lottie S,
Thank you for your feedback in regards to your recent stay at the Chicago Marriott Naperville.
We deeply apologize for the issue that you had encountered during your stay. Cleanliness in our guestrooms are our top priority and we have shared your...More
The hotel is nice. its clean. the service is hit or miss. Most of the service was VERY good. My fisrt exeperiecne at check-in was it took forever, and the front desk person was blah at best, but that could have been becasue they were...More
Response from Brittney H, Front Office Manager at Chicago Marriott NapervilleResponded 5 October 2017
Thank you for taking the time to share you feedback in regards to your recent stay at the Chicago Marriott Naperville.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during...More
We had a group wedding rate. For the price the hotel was a great deal for the area. Close to restaurants etc. The staff was SUPER friendly and accommodating. It would have been nice if there was a free breakfast in the morning. (the restaurant...More
Stayed here while out for a wedding, very busy as 4 different wedding party guests and soccer tournament guests, but still felt as though spacious and quiet. Used consiege room for breakfast only. Free shuttle down town Naperville or to station driver helpful.
Marriotts are pricey but usually quite nice. However, of the three I have stayed in recently, all had thin walls, and this one in Naperville had an excruciatingly loud air conditioner. The breakfast buffet was mediocre at best. And why why why does a luxury...More