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Chicago Marriott Naperville

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Traveller (75)
Room & Suite (37)
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Overview
  • Excellent44%
  • Very good38%
  • Average10%
  • Poor4%
  • Terrible4%
Travellers talk about
“holiday inn”(12 reviews)
“full service”(7 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Chicago Marriott Naperville
Special Offer: Member Rates
Hotel packages
Hotel deals
Offers from Chicago Marriott Naperville
Special Offer: Member Rates
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Reviews (450)
There are newer reviews for Chicago Marriott Naperville
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Traveller rating
188
169
45
22
18
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LanguageEnglish
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188
169
45
22
18
Show reviews that mention
All reviewsthe concierge loungeholiday innfull serviceroom servicehotel restaurantroom was spacioushallway noisebreakfast buffetrestaurants within walking distancewater pressurewalk in showerlobby barwedding receptioncorner roombusiness hotelnice stayfront desk staff
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11 - 15 of 442 reviews
Reviewed 16 January 2018

Overall the location is good close to 88 which gives you some road noise. The concierge lounge is goos with some nice breakfast choices. Staff is very friendly and responsive. The hotel has done a nice job staying clean and comfortable.

Thank Biztravr
Reviewed 27 December 2017

I thought the hotel was great. It's relatively new, and they've done a good job of maintaining it so far. We are from Naperville and decided to try it to give the kids an opportunity to swim and play while it's too cold to do...More

Thank Aaron S
Reviewed 27 December 2017 via mobile

Several family members stayed here for the Christmas holiday. The rooms were large and cozy; the beds super comfy. Breakfast (charge) was delicious. The Starbucks in the hotel was a nice bonus. The staff went above and beyond to make our stay memorable. Thank you...More

Thank JJJanJan
Reviewed 26 December 2017 via mobile

We’ve stayed at least six times in this Naperville Courtyard during the last year and a half. It’s always excellent. The front desk staff is so accommodating, housekeeping is wonderful and the restaurant staff is delightful. Everyone goes out of their way to make sure...More

1  Thank Britishcats
Reviewed 19 December 2017

I'm Platinum Elite and travel frequently (~150 nights/yr). This is the worst full Marriott I've ever stayed in. They just can't get the details right. If your staff is going to change out room locks, make sure you have front desk personnel available to give...More

Thank Howie M
Response from Brittney H, Director Of Operations at Chicago Marriott NapervilleResponded 21 December 2017

Dr. Howie M, Thank you for taking the time to provide your feedback regarding our property. I am sorry that your experience was not what you expected. We value your Platinum Elite status very much and we know that this is not a common situation....More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$142 - US$285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Naperville
#5 Romantic Hotel in Naperville
#7 Business Hotel in Naperville
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$142 - US$285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Naperville
#5 Romantic Hotel in Naperville
#7 Business Hotel in Naperville
Room types
Suites, Non-Smoking Rooms
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Traveller (75)
Room & Suite (37)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Eu Jin M
25 September 2016|
AnswerShow all 4 answers
Response from Paul L | Reviewed this property |
No aasas
0
Votes
Zhi Y
27 August 2016|
AnswerShow all 5 answers
Response from Froneman | Reviewed this property |
Yes they would oblige and receive your parcel provided you arranged this with the hotel and the parcel is small
1
Vote
Zhi Y
27 August 2016|
Answer
Response from travelcat67 | Reviewed this property |
Yes, they will take your package and hold for you to pick up. It would be best if you notified them in advance a package for you will arrive at the hotel.
0
Votes
Room Tips
"Close to elevators to avoid long walk"
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"The best way to get a good room here is to stay elsewhere."
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"Corner room"
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"On side away from the highway"
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