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My company booked a group at this hotel months in advance. As the host my expectation is that when my group arrives, traveling in from all over the country, that they will check in for the rooms that were confirmed for us. However, this hotel...More
1 Thank miketilford
Response from Brittney H, Front Office Manager at Chicago Marriott NapervilleResponded 3 days ago
Thank you for your review. We are very sorry to hear that we did not meet your or our expectations upon your arrival. We have shared your feedback with the appropriate hotel teams to ensure the necessary guidelines are in place to prevent...More
I stay at Marriott properties about 100+ nights a year. This was a standard full Marriott. It had a very nice lobby area that was big and comfortable. The weekend we checked in there were numerous events going on and even then it was quiet...More
Response from Brittney H, Public Relations Manager at Chicago Marriott NapervilleResponded 6 days ago
Thanks for choosing us during your visit to Naperville. We are happy to learn you experienced a quiet and comfortable visit. We hope to see you back soon.
Mostly a business style hotel, the Marriott Naperville is comfortable. Expect a nice stay with easy walk to restaurants. This is a 4 star hotel - definitely better than 3 stars but no where near a 5 star.
I have been staying at the Chicago Mariott Naperville many times during this year for business.
Great staff, specifically at the breakfast, comfortable rooms and even good dining and drinks options at the bar!
Everything about the hotel and staff was good, nice rooms good bar reaso unable restaurant all very professional as you would expect from a well run outfit,until it was time to pay the bill. First they had left all the charges off one of the...More