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Hampton Inn Chicago Naperville

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Hampton Inn Chicago Naperville
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462 Reviews from our TripAdvisor Community

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Showing 457: English reviews
Olney, Illinois
Reviewed 2 days ago NEW

The Hampton Naperville is a very good option for location, cleanliness, and amenities. Complimentary internet speed was good for working from the room and the beds are comfortable. The complimentary breakfast was also very good with plenty of options and seating.

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Helpful?
Thank Daniel E
Madison, Wisconsin
Reviewed 5 days ago NEW

I was very happy with the accommodations and the helpfulness of the staff. Room was clean and comfortable. The breakfast the next morning was the best I've had at any other stay/breakfast hotel. I loved the fact that coffee/ tea/cocoa was available 24hr in the lobby

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Thank CAH6145
Reviewed 2 weeks ago via mobile

As you walk in the main door you immediately see the elevators and sign for fitness room and rest rooms but no sign for the front desk. We did find it. It is to the right of the elevators. It pays to join the Hilton honors program because we pre checked in and made checking in very smooth when we...

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Thank Becky W
Naperville, United States
Reviewed 2 weeks ago

When you check in, be sure to tell the desk clerk to turn off the ECO-MODE (or whatever) on the HVAC, so it will respond if you want to change the temp. Otherwise, it will appear to be working and responding, but it will ignore you within a few minutes and make you miserable all night with the wrong temperature.

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Thank E2250QArobertn
Reviewed 2 weeks ago

Very congenial and professional front desk staff. Clean and comfortable room. Coffee available all day and night was much appreciated. Easy access to expressway. Enjoyed my no hassle stay during the busy holiday weekend. Thank You Hotel Staff.

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Thank Christine P
Iowa
Reviewed 3 weeks ago

Stayed two nights over the weekend. Business/personal trip. My wife accompanied. We booked using HHonors and checked in on line. This is a new feature, I suppose, that allows you to choose the exact room you will occupy. Good option, as they had me in a handicap room on the first floor. I selected a third floor room, king with...

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Thank Hobnail
Reviewed 4 weeks ago

Great experiencie, good atentions, everything was amazing, the place where it is located is very accesible and it's cose to restaurante and good courts, the hotel is alsi very clean and people are very kind.

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Thank Jose Frank P
B'ham, United States
Reviewed 4 weeks ago

Answeed questions clearly and Understandably. We needed directions And received them kindly and concisely. We were in town for the funeral of a sibling and the staff who knew this were extremely kind and helpful

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Thank Rose T
Princeton, Iowa
Reviewed 10 December 2016

After several pleasant stays, we did not receive room service after our first night. The staff said they were sorry, but made no attempt to identify any needs in light of the situation. I was hoping at check out that management was informed of the situation, but nothing. Customer service not so good.

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Thank rogbiehl
Luke C, Director of Sales at Hampton Inn Chicago Naperville, responded to this review

Dear rogbiehl I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest...

Atlanta, Georgia
Reviewed 10 December 2016 via mobile

This location is good and the staff is friendly. But I rate hotel by how good a nights sleep I get and for that, this hotel gets 2-stars. The bed was rock hard. It felt like I was sleeping in the box support, not a mattress. I even checked to make sure that it was a mattress I was laying...

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Helpful?
Thank Dominic E
Luke C, Director of Sales at Hampton Inn Chicago Naperville, responded to this review

Dear Dominic E I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. We are sorry we didn’t meet your expectations during your stay, as a good night's sleep is the most important service we have to offer. We are always looking for ways to improve...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service

Additional Information about Hampton Inn Chicago Naperville

Address: 1087 E Diehl Rd, Naperville, IL 60563-1485
Region: United States > Illinois > Naperville
Price Range: €73 - €142 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Chicago Naperville 2.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hampton Inn Chicago Naperville Hotel Naperville
Hampton Inn Naperville
Naperville Hampton Inn
Hotel Style:
#4 Romantic Hotel in Naperville
#4 Business Hotel in Naperville
#6 Family Hotel in Naperville
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Chicago Naperville staff and other travellers.
6 questions
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9 months ago
over a year ago
Chicago, Illinois
over a year ago

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Questions? Get answers from Hampton Inn Chicago Naperville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Review the heater”
 of 5 bubbles josefrankp, 16 Dec 2016 | Read review
“First floor wasn't noisy at all.”
 of 5 bubbles B3311QVmichaelw, 9 Nov 2016 | Read review
“higher floors would be quieter”
 of 5 bubbles grego836, 18 Sep 2016 | Read review
“We had the room on the 4th floor and it was quiet.”
  • The king room has a comfortable couch and a leg rest.
 of 5 bubbles 288jacyb, 27 Jun 2016 | Read review
“College sport teams were staying here on the weekend...request a room far away from the elevator. Oh, and get to breakfast before them!”
 of 5 bubbles bradb993, 11 Apr 2016 | Read review
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