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Fairfield Inn & Suites Chicago Naperville/Aurora

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Traveller (33)
Room & Suite (39)
Dining (9)
Overview
  • Excellent41%
  • Very good44%
  • Average12%
  • Poor2%
  • Terrible1%
Travellers talk about
“cracker barrel”(7 reviews)
“hot tub”(8 reviews)
“diehl road”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (96)
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91 results
Traveller rating
37
40
11
2
1
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LanguageEnglish
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37
40
11
2
1
Show reviews that mention
All reviewscracker barrelhot tubdiehl roadsmall fridgewould stay here againwafflesnice lobbyroom was cleaneach morningconvenient locationcomplimentary breakfastcoffee makerbusiness centerfront desk staffchicagocerealmarriott
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1 - 5 of 91 reviews
Reviewed 3 weeks ago

The Director of Market Sales Mark Lucarelli lost our entire reservation for 50 Lacrosse players. Hid from us for and hour and 1/2 until we demanded he come out and talk with us and not hide behind his desk crew. Said we had to go...More

Thank Erin Y
Reviewed 5 July 2018 via mobile

It's always nice when the staff welcomes you by name, even when you have never been there before. They were all very friendly, made sure all of my requests were met, had a wonderful breakfast, pool, and a very comfortable and clean room. Oh, and...More

1  Thank Apey1000
Reviewed 19 June 2018

Nice lobby, friendly front desk, and comfy beds were the highlights of this hotel. The clogged AC drain which soaked the hotel carpet shows me that their maintenance detail is far short of acceptable. The hotel is fine for a night or two if you...More

Thank Gene S
Response from NapervilleFFS_GM, General Manager at Fairfield Inn & Suites Chicago Naperville/AuroraResponded 22 June 2018

We recognize your time is valuable and appreciate the feedback you have provided to us. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at Fairfield Inn & Suites Chicago Naperville/Aurora, I...More

Reviewed 4 June 2018

Check in was easy. Room was clean, had good climate control, comfy beds, functional TV and microwave and coffee maker. Shower was high efficiency spray, but otherwise OK. Interstate noise was omnipresent but muted. Free hotel breakfast had hot items and cereals, fruits, and yogurt....More

Thank Michael K
Reviewed 27 May 2018 via mobile

Stayed at this Naperville location. enjoyed the stay room was clean and staff was on point, Front desk staff was super friendly and worked with me on a few request Highly recommend it. Also enjoyed my breakfast! Thanks

Thank GeneralManagerSMS
View more reviews
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Hot Tub
Tennis Court
Details
Price range
US$97 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Naperville
#9 Business Hotel in Naperville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$97 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Naperville
#9 Business Hotel in Naperville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (33)
Room & Suite (39)
Dining (9)
Pool & Beach (5)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Debra F
12 November 2017|
Answer
Response from TMIHospitality | Property representative |
Hello Debra816, I apologize but our hotel is not pet friendly. However, the TownePlace Suites next door is. I hope we will have a chance to host you in the future. Thanks, Matt H. General Manager
0
Votes
Crystalbuckets
22 February 2017|
AnswerShow all 3 answers
Response from TMIHospitality | Property representative |
Hi Crystalbuckets, The closest Amtrak station would be Joliet, about 40 minutes away. However, we are only 2 miles from the closest Metra train stop, which you could take into the city (Chicago), or connect from the Amtrak... More
0
Votes
loretta77
21 January 2015|
AnswerShow all 2 answers
Response from TMIHospitality | Property representative |
Hello and thanks for your inquiry, but unfortunately we don't rent the pool for parties.
0
Votes
Room Tips
"Ask for a quiet room not facing the busy road"
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"Perhaps facing away from the interstate would be preferable"
Read review
"I have one close too 88 freeway. All are good."
Read review
"Upper floor - quieter"
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