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Hotel Arista

459 reviews
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Traveller (82)
Room & Suite (46)
Storyboard
Overview
  • Excellent71%
  • Very good21%
  • Average5%
  • Poor1%
  • Terrible2%
Travellers talk about
“bathroom mirror”(38 reviews)
“sugar toad”(31 reviews)
“frosted glass”(9 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4.5 Star Hotel
All hotel details
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Rooms
30 Jan31 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (459)Write a Review
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314
96
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All reviewsbathroom mirrorsugar toadfrosted glassseparate showerparking garagebeautiful hoteldeep soaking tubupscale hotelmini baroffice parkbusiness hotelroom servicebusiness meetingdowntown napervillewestern suburbsrooms are moderngreat amenities
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121 - 125 of 454 reviews
Reviewed 9 July 2016 via mobile

We have stayed at the Arista every year for about 5 years now. This visit was disappointing. Our morning shower had little pressure and was lukewarm. Also the door man seed to be missing. We were told that when the property is not full of...More

3  Thank boni s
Response from PierreLouis_GM, General Manager at Hotel AristaResponded 26 July 2016

Dear boni s Thank you for reviewing your recent stay with us here at Hotel Arista. I was disappointed to hear that we fell short of your expectation and I can assure you we are working diligently to ensure a similar situation does not occur...More

Reviewed 29 June 2016

When I arrived, I was notified that I had been upgraded and was subsequently greeted with a very nice room with a great view. Checkout was efficient and professional. Room was spacious and clean. Will likely visit this facility often.More

2  Thank Robert B
Response from PierreLouis_GM, General Manager at Hotel AristaResponded 1 July 2016

Dear Robert B I appreciate you taking the time to complete a review for our hotel. I am ecstatic to see that you enjoyed your time at the hotel and were able to enjoy an upgraded room type. I thank you for your business and...More

Reviewed 28 June 2016 via mobile

I had a great time at this hotel. I only wish I had gotten to have the lump crab eggs benedict. While on the menu, it was not available either morning I was there. The staff is friendly and welcoming. The hall did get pretty...More

2  Thank melissaHWalker
Response from PierreLouis_GM, General Manager at Hotel AristaResponded 1 July 2016

Dear melissaHWalker I was disappointed to hear we did not have the menu item available that you were requesting. We are working with our food and beverage team to ensure that items listed are always available in the future. I am grateful that you brought...More

Reviewed 27 June 2016

So let's start... when you drive up you look and think, this place is going to be nice. Then you find out the parking is free... it's getting better. Once you arrive at the counter for check in, the people are great, the staff was...More

2  Thank markpcramer
Response from PierreLouis_GM, General Manager at Hotel AristaResponded 28 June 2016

Dear markpcramer, I appreciate you taking the time to give us feedback regarding your recent stay. I am disappointed to hear that our rooms did not meet your expectation. All of our guest rooms have coffee makers and bottled water. We also have scales available...More

Reviewed 25 June 2016 via mobile

The room was delightful. Unique, new, thoughtful. As the Arista people say, "Effortless." The only negative is the location. In a field along the highway. It won't be like that for long, but... On the plus side, it's only minutes to downtown Naperville and the...More

1  Thank Mike H
Response from PierreLouis_GM, General Manager at Hotel AristaResponded 28 June 2016

Thank you for your feedback Mike H. I am delighted to hear that you enjoyed your recent stay with us and hope that when you visit Naperville you choose to stay with us again!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Details
Price range
US$148 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Naperville
#1 Family Hotel in Naperville
#1 Romantic Hotel in Naperville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$148 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Naperville
#1 Family Hotel in Naperville
#1 Romantic Hotel in Naperville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (82)
Room & Suite (46)
Dining (10)
Hotel & Grounds (71)
Bathroom (15)
Questions & Answers
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Dale C
11 January 2018|
Answer
Response from jim215 | Reviewed this property |
I am sure they can arrange for an extra bed. the non pet rooms were very clean and the hotel is smoke free. i have no knowledge about the shuttle but my wife used uber frequently during our stay. i would call the hotel... More
0
Votes
Carina F
20 April 2017|
AnswerShow all 8 answers
Response from PierreLouis_GM | Property representative |
Carina F, We have a complimentary shuttle that runs within 5 miles of the hotel from 7AM-10PM. We would be happy to drop your husband off at the Metra station. It is also a very short Uber or Cab ride if he needs to go... More
0
Votes
Alicia S
21 April 2016|
AnswerShow all 4 answers
Response from Joe N | Reviewed this property |
Yes....located inside hotel. Not sure on hours , but I was there pretty early in the AM- 630. Great workout facility for hotel.
1
Vote
Room Tips
"good location near highways, go around to rear of hotel to exit property, you can come out on a red light..."
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"Make sure you stop at the Italian coffee store."
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"Definitely get a room with a soaking tub! Really relaxing!"
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"Corner king suite was great!"
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