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Hampton Inn & Suites Chicago/Mt. Prospect

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Traveller (45)
Room & Suite (26)
Pool & Beach (2)
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Overview
  • Excellent76%
  • Very good19%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Offers from Hampton Inn & Suites Chicago/Mt. Prospect
Special Offer: Double Points, Every Stay
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Offers from Hampton Inn & Suites Chicago/Mt. Prospect
Special Offer: Double Points, Every Stay
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (623)
There are newer reviews for Hampton Inn & Suites Chicago/Mt. Prospect
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460
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All reviewsunderground parkingrandhurst villagegreat locationwithin walking distancecomplimentary breakfast isshopping and restaurantsnewer hotelnice place to stayhotel gueststhe breakfast areafront desk stafffitness centerwould definitely stay here againeasy accessup to dateexcellent hotelrooms were very clean
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11 - 15 of 615 reviews
Reviewed 31 January 2018

This hotel is wonderful! I am a frequent business traveler and it is certainly one of the nicer Hampton's I have stayed in this decade. It seems very new, updated boutique feeling, and my suite was spotless and so comfortable (huge work area space). The...More

Review collected in partnership with Hampton
1  Thank Filipendulous
Response from Nicoleta W, General Manager at Hampton Inn & Suites Chicago/Mt. ProspectResponded 1 February 2018

Dear Valued Guest, On behalf of the entire team, I would like to thank you for choosing the Hampton Inn and Suites Mt. Prospect. We truly appreciate your positive comments and the high remarks of our hotel and our staff.I am pleased to inform you...More

Reviewed 12 January 2018

Worst hotel experience ever! All bed sheets, pillows, towels covered with hair. Not just our room, towels in the pool area were the same. How is that possible?! We mentioned (not reported, I don't know why?) about it to the front desk when we were...More

Review collected in partnership with Hampton
Thank 276minea
Response from robnic74, Manager at Hampton Inn & Suites Chicago/Mt. ProspectResponded 12 January 2018

Dear Valued Guest, Thank you for sharing your feedback regarding your stay with us. I am extremely sorry that you found hair in our towels and bed sheets. This is not common for our hotel, Hampton, and even Hilton brand hotels. Please accept my apology....More

Reviewed 5 January 2018

First of all, the location of this hotel, and the quality of the rooms is fantastic. It's located in an outdoor mall, with plenty of restaurants and shops in walking distance. The room seemed new, the entire property was very nice, and the staff was...More

Thank Steffanie S
Response from robnic74, Manager at Hampton Inn & Suites Chicago/Mt. ProspectResponded 7 January 2018

Dear Steffanie, We are extremely happy that you were satisfied with the location of our hotel and saff. Although I do apologize for the mishandling of your colleagues reservation and that we wee not able to accommodate them. I am also very sorry that you...More

Reviewed 24 December 2017

Great location and excellent service. I used the fitness room and it was clean and well eguipped. The breakfast was wonderful and the location was perfect for our visit to Glenbrook hospital. Easy access to underground parking.More

Review collected in partnership with Hampton
Thank N2206RZWMS
Response from Nicoleta W, General Manager at Hampton Inn & Suites Chicago/Mt. ProspectResponded 28 December 2017

Dear valued guest, Thank you for taking the time to review our Hotel and for your recent stay at the Hampton Inn and Suites Mt. Prospect. We truly appreciate your positive comments. We are very delighted to hear that your stay was excellent. If I...More

Reviewed 20 December 2017

This Hampton is in a very good location. Jennifer at the front desk was lovely and very helpful. After arriving from a very long day of work, jennifer made check in very easy. I had even bought dinner from the restaurant she suggested. One concern...More

Thank Tatiana W
Response from Dawn D, Manager at Hampton Inn & Suites Chicago/Mt. ProspectResponded 21 December 2017

Greetings! Thank you for taking time to share feedback regarding your recent stay. My sincerest apologies for the issues encountered regarding our parking garage. Please feel free to contact me at the hotel to resolve. We appreciate the positive feedback regarding our Team and hotel...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$103 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$103 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (45)
Room & Suite (26)
Pool & Beach (2)
Dining (1)
Business Centre & Event Rooms (7)
Questions & Answers
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Roscoe W
5 December 2017|
AnswerShow all 2 answers
Response from Chichapork | Reviewed this property |
Hi Roscoe I remember it’s pretty high and it may be able to get into it thru the garage door. Inside there is plenty room (height) for a Ford Transit. My recommendation is to call front desk at 847 590 1860. The way to... More
1
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Richard C
28 June 2016|
AnswerShow all 5 answers
Response from HISChicagoMtProspect | Property representative |
Richard, thank you for informing us of this. Here at the Hampton Inn & Suites Chicago-Mt. Prospect, we have a private underground garage that is for hotel guest use only. The parking fee associated with the reservation... More
1
Vote
Waggy0815
3 June 2016|
AnswerShow all 3 answers
Response from Geocacher48 | Reviewed this property |
It's about an hour to drive on a good day, though it's only 24 miles from the hotel. As the previous reviewer posted, parking may be an issue and you'll need allow time to park in addition to traveling to the park. I... More
0
Votes
Room Tips
"Corner suite was worth the extra couple of bucks!!"
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"Ask for a street view (rather than a rooftop view)"
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"I prefer the Higher Floor."
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"The views from floor 3 and 4 are better."
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