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Hampton Inn & Suites Chicago/Mt. Prospect

616 reviews
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Traveller (45)
Room & Suite (26)
Pool & Beach (2)
Overview
  • Excellent76%
  • Very good19%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
All hotel details
Offers from Hampton Inn & Suites Chicago/Mt. Prospect
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (616)Write a Review
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5
Show reviews that mention
All reviewsunderground parkingrandhurst villagegreat locationwithin walking distancenewer hotelnice place to stayshopping and restaurantsgreat stayminute drivehotel gueststhe breakfast areafree breakfastfront desk staffwill stay there againfitness centerrooms are largeindoor pool
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1 - 5 of 608 reviews
Reviewed 2 weeks ago via mobile

What I expect from a Hampton! Great lobby, great customer service, nice room, good breakfast! Super convenient covered (and warm!) parking was a super plus in Chicago in January! Definitely stay again!More

Thank tammyvallee
Response from Nicoleta W, General Manager at Hampton Inn & Suites Chicago/Mt. ProspectResponded 2 weeks ago

Dear Valued Guest, Thank you for staying with us recently at Hampton Inn Mt. Prospect and for providing a review of the hotel. We appreciate your business as we know that you have many options for lodging in the area. I'm very happy to hear...More

Hotel's Favourite
Reviewed 4 weeks ago

I have stayed at the Hampton Inn in Mt. Prospect twice now on business travels to Chicago. Both stays have been top notch from the front desk staff friendliness, to the cleanliness of the rooms, to the use of digital keys (my first time!) and...More

Thank ljp2704
Response from Nicoleta W, General Manager at Hampton Inn & Suites Chicago/Mt. ProspectResponded 4 weeks ago

Dear valued guest, Thank you for taking the time to share your great experiences at our hotel. We are very happy that you enjoyed our hotel and the service you received. We take pride in the level of service we provide to all of our...More

Reviewed 3 weeks ago

This hotel is wonderful! I am a frequent business traveler and it is certainly one of the nicer Hampton's I have stayed in this decade. It seems very new, updated boutique feeling, and my suite was spotless and so comfortable (huge work area space). The...More

Review collected in partnership with Hampton
Thank Filipendulous
Response from Nicoleta W, General Manager at Hampton Inn & Suites Chicago/Mt. ProspectResponded 3 weeks ago

Dear Valued Guest, On behalf of the entire team, I would like to thank you for choosing the Hampton Inn and Suites Mt. Prospect. We truly appreciate your positive comments and the high remarks of our hotel and our staff.I am pleased to inform you...More

Reviewed 12 January 2018

Worst hotel experience ever! All bed sheets, pillows, towels covered with hair. Not just our room, towels in the pool area were the same. How is that possible?! We mentioned (not reported, I don't know why?) about it to the front desk when we were...More

Review collected in partnership with Hampton
Thank 276minea
Response from robnic74, Manager at Hampton Inn & Suites Chicago/Mt. ProspectResponded 12 January 2018

Dear Valued Guest, Thank you for sharing your feedback regarding your stay with us. I am extremely sorry that you found hair in our towels and bed sheets. This is not common for our hotel, Hampton, and even Hilton brand hotels. Please accept my apology....More

Reviewed 5 January 2018

First of all, the location of this hotel, and the quality of the rooms is fantastic. It's located in an outdoor mall, with plenty of restaurants and shops in walking distance. The room seemed new, the entire property was very nice, and the staff was...More

Thank Steffanie S
Response from robnic74, Manager at Hampton Inn & Suites Chicago/Mt. ProspectResponded 7 January 2018

Dear Steffanie, We are extremely happy that you were satisfied with the location of our hotel and saff. Although I do apologize for the mishandling of your colleagues reservation and that we wee not able to accommodate them. I am also very sorry that you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$94 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$94 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (45)
Room & Suite (26)
Pool & Beach (2)
Dining (1)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Roscoe W
5 December 2017|
AnswerShow all 2 answers
Response from Chichapork | Reviewed this property |
Hi Roscoe I remember it’s pretty high and it may be able to get into it thru the garage door. Inside there is plenty room (height) for a Ford Transit. My recommendation is to call front desk at 847 590 1860. The way to... More
1
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Richard C
28 June 2016|
AnswerShow all 5 answers
Response from HISChicagoMtProspect | Property representative |
Richard, thank you for informing us of this. Here at the Hampton Inn & Suites Chicago-Mt. Prospect, we have a private underground garage that is for hotel guest use only. The parking fee associated with the reservation... More
1
Vote
Waggy0815
3 June 2016|
AnswerShow all 3 answers
Response from Geocacher48 | Reviewed this property |
It's about an hour to drive on a good day, though it's only 24 miles from the hotel. As the previous reviewer posted, parking may be an issue and you'll need allow time to park in addition to traveling to the park. I... More
0
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12
Room Tips
"I prefer the Higher Floor."
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"The views from floor 3 and 4 are better."
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"one side of the hotel overlooks the shopping area, the other side overlooks a not very scenic roof area."
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"If you have any trouble walking...ask for a room near the elevator (it's at one end of a very long..."
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