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BEST WESTERN Morton Grove Inn

Booking.comUS$106*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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BEST WESTERN Morton Grove Inn
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234 Reviews from our TripAdvisor Community

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Showing 225: English reviews
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London, Ontario
Reviewed 5 days ago NEW

Was very nervous due to other revues but my experience could not have been better. Staff was so helpful and kind, room was exceptionally clean, and the renovations were great. I was on the second floor so there were vaulted ceilings. Breakfast was good and checkout was quick and simple. Did not hear any road noise due to the AC...

Review collected in partnership with Best Western
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Helpful?
Thank KarenWiele
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

The room and amenities were your basic best western style room and amenities. Not fancy, but clean. The staff was I have to rave about. I had gotten mugged my second night in the Chicago area and the staff of this hotel were extremely supportive of me.

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Helpful?
1Thank Michael S
About Hotel's Favourite Review
Brandon M, Guest Relations Manager at BEST WESTERN Morton Grove Inn, responded to this review

Dear Michael S, I am sorry to hear about your unfortunate circumstance but thankful to see that our team had taken such great care of you. Please know that you'll always have a home away from home at the Best Western Morton Grove Inn. Thank you for sharing and for being our guest. We look forward to welcoming you back...

Morton Grove, United States
Reviewed 3 weeks ago

Very steep priced for what they offer- There is a Motel down the street which is very similar and much cheaper. I would suggest the hotel options in the area next time atleast for better service-- which is hot water or even warm water; pillows for adults, and for a front desk person- overall need another staff member then the...

Review collected in partnership with Best Western
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Helpful?
1Thank mehjabeenp
Brandon M, Guest Relations Manager at BEST WESTERN Morton Grove Inn, responded to this review

Hello Mehjabeenp, We are truly sorry that you were not satisfied with your experience and had to wait for service upon your 4am arrival as we prepared our complimentary full hot breakfast buffet. While I assure you the motel of which you speak has the same level of staffing at that early hour it is still no excuse for not...

Skokie, Illinois
Reviewed 20 March 2017

I enjoyed every minute of my stay with best Western location is great close to a lot of amenities staff are nice and friendly room is properly clean. Breakfast always nice and freshly done and breakfast hours are great

Review collected in partnership with Best Western
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Helpful?
1Thank colling795
Brandon M, Guest Relations Manager at BEST WESTERN Morton Grove Inn, responded to this review

Dear colling795, Thank you for your time in reviewing your recent visit to the Best Western Morton Grove Inn. As you know we just remodeled our breakfast area and expanded our complimentary full hot buffet. Glad to see that you had the opportunity to enjoy our breakfast and meet our friendly staff. Once again, thank you for writing and choosing...

Mandan, North Dakota
Reviewed 17 March 2017 via mobile

I needed a cheap place to stay. The location of this was perfect for me and the primary reason I booked it. It is more of the motel style place where you enter your room from outside. Due to a mistake with my booking I wound up in a hot tub room then a double twin bed room. Both rooms...

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Helpful?
Thank Connor B
Brandon M, Guest Relations Manager at BEST WESTERN Morton Grove Inn, responded to this review

Dear Connor B, Thank you for taking the time to review our hotel and share your experiences with the TA community. My sincerest apologies for the booking error but happy to see that overall you did enjoy the Whirlpool Suite upgrade and found the beds to your liking. We also appreciate sharing your feedback regarding the door and shampoo dispenser...

Chicago, Illinois
Reviewed 26 February 2017 via mobile

Rooms are small, sink was clogged, toilet paper sticking out from bathroom lights on the ceiling, either blood or chocolate on the curtains U can tell they do not vacuum after each stay Oh and the breakfast room is really ghetto they actually have it in one of the rooms and the breakfast looked so disgusting my kids would not...

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Helpful?
Thank samanthasuezia73
Carlos S, Guest Relations Manager at BEST WESTERN Morton Grove Inn, responded to this review

Dear samanthasuezia73, Thank you for taking the time to share your recent experiences with us. Please know that we value the cleanliness and comfort of our guest rooms in the utmost regard and am deeply troubled by your comments. Should you I have time I would greatly appreciate it if you would contact my office so that we may discuss...

Indianapolis, Indiana
Reviewed 6 February 2017

The Best Western had newly renovated rooms that were very comfortable and pretty. Lobby and breakfast room were still under construction but that didn't bother us at all. All of the staff were so nice and helpful. And room was really inexpensive. We would definitely stay again.

Review collected in partnership with Best Western
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Helpful?
Thank Leslie718
Carlos S, Guest Relations Manager at BEST WESTERN Morton Grove Inn, responded to this review

Thank you for your feedback regarding your visit to our hotel. I am happy to announce that we are nearing completion of our lobby, guest laundry, and fitness room and breakfast area. I would like to take this time to thank you for noticing our staff and the quality of service they provide. We really appreciate when a guest notices...

Michigan
Reviewed 31 December 2016

The room was on the second level the stairs going up were chipped and broken. I tripped going up and down them! Very hazardous. The floor was dirty with crumbs on the floor. The heat doesn't reach the bathroom so be prepared to freeze while using it! Horrible!

Review collected in partnership with Best Western
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Helpful?
Thank somerr748
Carlos S, Guest Relations Manager at BEST WESTERN Morton Grove Inn, responded to this review

I thank you for taking the time to provide candid and detailed feedback on your recent visit. We strive to ensure all of our guests' experience at our Hotel is safe, comfortable, and a pleasurable. Based on your feedback, we appear to have failed in meeting your expectations. Thank you so much for bringing these issues to our attention so...

Shawano, Wisconsin
Reviewed 23 December 2016

We requested a lower level for 3. Was told had none, gave us 2nd level rm but only had 1 bed. When I questioned them they quickly found us a room with 2 beds, amazingly on lower level. Door did not lock could push right open only locked with dead bolt. Lady that checked us out was just not very...

Review collected in partnership with Best Western
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Helpful?
Thank deniserS7857RS
Carlos S, Guest Relations Manager at BEST WESTERN Morton Grove Inn, responded to this review

We thank you for taking the time off to provide us invaluable feedback on Trip advisor regarding your recent stay with us. Customer service is very important to us, and it saddens me to read that we did not meet your standards. We strive to not only achieve, but to lead in the standards of customer service. We have looked...

Battle Creek MI
Reviewed 30 November 2016

Signage made it a bit difficult to find the motel - not very well advertised. Clean, well-appointed room; breakfast was hot and plentiful; quiet room even though under remodeling at this time. Would definitely stay here again.

Review collected in partnership with Best Western
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Helpful?
1Thank Carla B
Carlos S, Guest Relations Manager at BEST WESTERN Morton Grove Inn, responded to this review

Thank you for your review and choosing our hotel for your hotel accommodations. We appreciate your positive comments regarding our breakfast. I am elated to say that our renovations are near completion and we will have a new lobby, and breakfast room with in a months time. I hope that you will come back again where we will have another...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN Morton Grove Inn

Address: 9424 Waukegan Rd, Morton Grove, IL 60053-1352 (Formerly Travelodge)
Region: United States > Illinois > Morton Grove
Price Range: €73 - €117 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Morton Grove Inn 2.5*
Number of rooms: 35
Reservation Options:
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Also Known As:
Best Western Morton Grove Hotel Morton Grove
Morton Grove Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Morton Grove Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN Morton Grove Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on the backside of the motel that backs up to an unlit alley more quiet but not safe IMO”
davidhH8135GW, 18 Nov 2016 | Read review
“Rooms in the back (west side) will be off the street and quieter.”
W685OBjohnm, 7 Nov 2016 | Read review
“Back room is quieter, but feels unsafe. Construction and pet noises abound.”
lmatra, 4 Nov 2016 | Read review
“Select a room towards the back of the hotel its essentially a hassle free parking area”
azleev, 9 Apr 2016 | Read review
“Call and ask the front desk to address any concerns for you...I like the second floor corner and so they hooked me up!”
EvanDaleGlaser, 12 Nov 2015 | Read review
5 of 5
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US$106* /night
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Prices are for 1 room, 2 adults
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