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Harrah's Metropolis

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1 room 2 adults 0 children
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1,609 Reviews from our TripAdvisor Community

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Showing 1,607: English reviews
Hopkinsville, Kentucky
Reviewed 13 February 2017

I booked a handicapped accessible room to accommodate my husband's physical limitations with Parkinson's Disease. To insure that we had all his needs covered, I packed his 4 wheeled walker, a transport chair with cushion and a bed railing to facilitate his being able to get in and out of a chair and a bed. Upon checking into the room,...

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Helpful?
Thank skipper580
452kyrew, Front Office Manager at Harrah's Metropolis, responded to this review

Thank you for sharing your comments about your recent visit with Harrah's Metropolis. It is very unfortunate that the room did not provide the accessibility that you required. We appreciate the helpful information that you have provided. We’ll be sharing your concerns with our Hotel Management to ensure processes are improved for all guests.

Wisconsin
Reviewed 13 February 2017

We stayed with our dog. The dog friendly room was very nice and access to the dog exercise area was easy. Down the elevator to the ground floor and out the door. Down the block was a large area for dog exercise. The staff in the Bridges restaurant were very nice, congenial, witty and efficient. All in all, a very...

Review collected in partnership with Caesars Entertainment
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Thank Dennis P
452kyrew, Front Office Manager at Harrah's Metropolis, responded to this review

Thank you for sharing such helpful details about your stay. We are thrilled with your compliments and are delighted that we exceeded your expectations. We hope to have the opportunity to welcome you back to Harrah's Metropolis Casino & Hotel.

Paducah
Reviewed 13 February 2017

clean and quiet and would be returning when i am able to get the free time in the spring or summer months i look forward to visiting again for another great getaway because it is always a treat and a chance to relax

Review collected in partnership with Caesars Entertainment
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Thank eveonh
452kyrew, Front Office Manager at Harrah's Metropolis, responded to this review

Thank you for taking the time to review with us. We are thrilled with your compliments and are delighted that we exceeded your expectations. We hope to have the opportunity to welcome you back to Harrah's Metropolis Casino & Hotel.

Saint Louis, Missouri
Reviewed 12 February 2017

Clean, convienent location, close to good restaurants. Hotel restaurant is great. Casino is clean, smoke free and has lots of availability on table games. Would stay again and recommend to a friend. Two thumbs up

Review collected in partnership with Caesars Entertainment
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Helpful?
Thank Gregory M
452kyrew, Front Office Manager at Harrah's Metropolis, responded to this review

Thank you for taking the time to review with us. We are thrilled with your compliments and are delighted that we exceeded your expectations. We look forward to welcoming you back to Harrah's Metropolis Casino & Hotel.

Benton, Kentucky
Reviewed 12 February 2017

Beautiful comfortable rooms. Spacious and well equipped with microwave, mini fridge and big screen TV. The giant tub is to die for, I sank in and went ahhhhhh. The food at Bridges is delicious, but the pizza and wings at Aces are good too. Friendly dealers and waitresses.

Review collected in partnership with Caesars Entertainment
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Helpful?
Thank kycollector
452kyrew, Front Office Manager at Harrah's Metropolis, responded to this review

Thank you for taking the time to review with us. We are thrilled with your compliments and are delighted that we exceeded your expectations. We hope to have the opportunity to welcome you back to Harrah's Metropolis Casino & Hotel.

Paris
Reviewed 12 February 2017

This trip was very nice, just wish I had had more time! The service was excellent and the food was very good at the buffet as well. Thank you very much Harrah's Metropolis for making my trip one of the better ones!

Review collected in partnership with Caesars Entertainment
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Helpful?
Thank Y3814UWwilliaml
452kyrew, Front Office Manager at Harrah's Metropolis, responded to this review

Thank you for your review. We're pleased to hear that you enjoyed your stay with us, especially our buffet! We look forward to welcoming you back to our establishment.

Tinley Park
Reviewed 12 February 2017

excellent room, nice well maintained and clean gaming area, nice buffet with multiple food options for a small casino. The check in procedure was very easy and we had a very nice clean room overlooking the river. the only problem we had was the in room safe did not work.

Review collected in partnership with Caesars Entertainment
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Helpful?
Thank Roger B
452kyrew, Front Office Manager at Harrah's Metropolis, responded to this review

Thank you for taking the time to review with us. We apologize for the inconvenience of your safe not working properly. We have maintenance on the property 24/7. Please let us know in the future so we can correct that for you. If you would like to discuss your experience in more detail we would love to hear from you...

Cadiz
Reviewed 10 February 2017

This place is fairly good to visit if you don't play any of the older popular penny machines because a lot of them are in disrepair. The tables are great. Layout of the casino is great though we preferred the old boat better (go figure). Food selection is decent and the steaks are excellent.

Review collected in partnership with Caesars Entertainment
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Thank Laurie A
452kyrew, Front Office Manager at Harrah's Metropolis, responded to this review

Thank you for sharing such helpful details about your stay. We hope to have the opportunity to welcome you back to Harrah's Metropolis Casino & Hotel. If you would like to contact us to discuss your experience in more detail we would love to hear from you at: Methotelmgr@caesars.com

Clarksville
Reviewed 9 February 2017

Very nice rooms, nice casino, awesome dealers. The smoking area is located outside and is very cold in the winter, even though they have heaters out there. Would be nice for this area to be upgraded to something more comfortable for those that do smoke, but beyond that it is an awesome casino.

Review collected in partnership with Caesars Entertainment
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Helpful?
Thank Timothy A
452kyrew, Front Office Manager at Harrah's Metropolis, responded to this review

Thank you for sharing such helpful details about your visit. We hope to have the opportunity to welcome you back to Harrah's Metropolis Casino & Hotel. If you would like to contact us to discuss your experience in more detail we would love to hear from you at: Methotelmgr@caesars.com

Reviewed 9 February 2017

Always clean, always a pleasurable stay. Rooms are consistently well maintained! Staff is consistent in making sure you are comfortable. Also informed! Always a great stay at Metropolis Harrah's! At least five stays at property and all were exceptional. If you like a fine meal Bridge's is awesome, The buffet was enjoyed by my grandson and wife but I felt...

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Helpful?
Thank Teresa W
452kyrew, Front Office Manager at Harrah's Metropolis, responded to this review

Thank you for your review. We're pleased to hear that you enjoyed your stay with us, especially our hotel and Bridges! We look forward to welcoming you back to our establishment.

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff

Additional Information about Harrah's Metropolis

Address: 100 E Front St, Metropolis, IL 62960-2257
Region: United States > Illinois > Metropolis
Price Range: €66 - €277 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Harrah's Metropolis 3.5*
Number of rooms: 258
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Also Known As:
Harrah`s Metropolis Hotel Metropolis
Harrahs Metropolis Hotel
Harrahs Hotel Metropolis
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Questions & Answers

Here's what travellers have asked, with answers from Harrah's Metropolis staff and other travellers.
14 questions
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Nashville, Tennessee
6 months ago
10 months ago
Martin, Tennessee

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Questions? Get answers from Harrah's Metropolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We chose a room right off the elevator for easier access/egress”
 of 5 bubbles manyao2015, 25 Mar 2017 | Read review
“Rooms face Ohio river on one side and town on north side. Prefer river side as there isn't much in town. rooms above third floor provide best views.”
 of 5 bubbles R6980FOmaryr, 25 Mar 2017 | Read review
“Rooms were clean and nice looking. Liked that you could set your own comfort level.”
 of 5 bubbles jerrye321, 23 Mar 2017 | Read review
“Ask for a room that overlooks the Ohio River”
 of 5 bubbles 47tamarah, 23 Mar 2017 | Read review
“Rooms are fine. Clean, and the maids are very friendly, unlike the staff in the casino.”
 of 5 bubbles crystalr638, 19 Mar 2017 | Read review
5 of 5