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Comfort Suites Mattoon

90 reviews
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Traveller (20)
Room & Suite (21)
Dining (17)
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Overview
  • Excellent70%
  • Very good18%
  • Average6%
  • Poor1%
  • Terrible5%
Travellers talk about
“stayed here”(11 reviews)
“front desk”(12 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (90)Write a Review
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Traveller rating
61
17
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1
5
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LanguageEnglish
61
17
6
1
5
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All reviewsrecommend this hotelstayed herefront deskliving areacable tvsuper niceroom was largehot tubsteak and shakeoff the highwayup to dateright next doorfree breakfastwould definitely stay here againbiscuitswafflesvery nice hotel
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1 - 5 of 90 reviews
Reviewed 13 January 2018 via mobile

We stayed one night! Customer service was wonderful! I was greeted by name when I arrived and had never stayed here before. Breakfast was good and multiple choices. Kids loved the small waffles. The only thing could have made this stay better is the pillows....More

Thank Shelley C
Reviewed 28 December 2017

Stayed here for 2 nights Dec 2017 for baseball camp at EIU. Excellent stay, the suite was clean and comfortable. Enjoyed having 2 TVs and the extra living area. The breakfast was great. Front desk staff was helpful and friendly. I would stay here again...More

Thank Margie J
Response from Courtney M, General Manager at Comfort Suites MattoonResponded 2 January 2018

Thank you for your feedback regarding your stay. We appreciate you taking the time to leave us your feedback. We appreciate you choosing to stay with us while you were in the area for a baseball camp at EIU. We are pleased to hear that...More

Reviewed 17 December 2017

Typical of this brand of the Choice family, clean, quiet, comfortable. The staff was nice and friendly/helpful. Room was large and well equipped. Easy to find from I-57. If i'm ever up this way again I'll probably stay here again.

Thank lorenk672
Reviewed 7 December 2017 via mobile

We stayed one night for a family wedding. The room was clean. The hotel was sold out but did not feel overcrowded. Close to restaurants. Breakfast was decent. My daughter enjoyed the pool and hot tun. I would stay here again.

Thank ANDI M
Reviewed 30 October 2017

I stayed here on a family trip while visiting EIU. It is only about 10 minutes from campus. As a Marriott person, when I need to stay at somewhere other than a Marriott I get concerned because I don't know what to expect - however...More

1  Thank Megan A
Response from Courtney M, General Manager at Comfort Suites MattoonResponded 2 November 2017

Thank you for your feedback regarding your stay. We are thrilled to hear that everything met your expectations during your stay with us. We are pleased to hear that the room you booked with us was big enough for you family & that it could...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Indoor pool
Details
Price range
US$88 - US$124 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Mattoon
#3 Business Hotel in Mattoon
#5 Family Hotel in Mattoon
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$88 - US$124 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Mattoon
#3 Business Hotel in Mattoon
#5 Family Hotel in Mattoon
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (20)
Room & Suite (21)
Dining (17)
Pool & Beach (4)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Alicialee45
26 January 2017|
Answer
Response from Arlenelovesit | Reviewed this property |
No we never stay in those rooms .sorry cant help
0
Votes
Kate B
1 April 2016|
AnswerShow all 2 answers
Response from Brian M | Property representative |
I'm sorry but our Comfort Suites does not accept pets. Thank you, Brian - GM
0
Votes
kathy b
12 September 2015|
Answer
Response from tudorguy | Reviewed this property |
Their website states that pets can be kept in rooms on the first floor. The charge is $10 per night.
0
Votes
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12
Room Tips
"Experienced a great deal of noise overhead on 2nd night - not hotel's design, simply rude guests without..."
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"second floor in the back worked for us. (#204)"
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"Higher floors are quieter!!!"
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"Don't let being in a smaller market keep you from booking here."
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