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Holiday Inn Express Hotel & Suites Mattoon

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145 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Mattoon
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Showing 144: English reviews
Saint Louis, Missouri
Reviewed 22 July 2014

The hotel was sold out over the weekend but I found the staff to be very friendly and caring. Very clean hotel and great parking. Attention to every detail was the best. Want a great experience? Try this Holiday Inn & Express in Mattoon.

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Helpful?
1Thank Renee2525
Stephanie P, General Manager at Holiday Inn Express Hotel & Suites Mattoon, responded to this review

Dear Renee2525, We are glad you had such a nice experience with us. Are staff works hard to provide a clean hotel and caring attitude. I would like to thank you for being our guest and also for taking the time to review our hotel. Thank You Stephanie Packer General Manager

Reviewed 21 July 2014

I stayed here with my husband while visiting family. The room we stayed in was very nice. This is the best hotel, in the area, to stay in. It's not too expensive. And the rooms are nice. The staff is super friendly. Next time we visit, we'll be staying there again for sure.

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Helpful?
Thank NorCalTourist
Stephanie P, General Manager at Holiday Inn Express Hotel & Suites Mattoon, responded to this review

Dear NoCalTourist, We are glad to hear that you found our hotel to be nice and clean. We take a lot of pride in the service we provide. We are always looking for ways to improve and our guest feedback is crucial to our success. So thank you for taking time out of your busy day to tells us about...

Ottawa, IL
Reviewed 21 July 2014 via mobile

I can say that this is one of the best hotels I have stayed in as I travel extensively for work. I stay at this hotel when I'm visiting friends and family and I always look forward to it. Everything about that this hotel make you feel like you're in excellent hands. Walking in it is always very clean and...

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Helpful?
Thank HBadger87
Stephanie P, General Manager at Holiday Inn Express Hotel & Suites Mattoon, responded to this review

Dear HBadger87, We know life is busy so we wanted to thank you for taking the time to review our hotel. We are so glad to hear we are providing you with the experience each and every guest deserves! Our staff takes a lot of pride in the service they provide and will be delighted when I share your review....

Lombard, Illinois
Reviewed 18 July 2014

The Holiday Inn Express and Suites is the best hotel in Mattoon and my preferred place to stay when I visit Mattoon. In addition, Stephanie Packer is THE FINEST hotel manager in the Coles County area!!! -Ray McElroy

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Helpful?
2Thank RayMcElroy
Stephanie P, General Manager at Holiday Inn Express Hotel & Suites Mattoon, responded to this review

Ray, Thank you for feedback. We always look forward to reading our guest comments. It is an honor to have you and your crew with us when you come to town. We look forward to seeing you again soon. Thank you! Stephanie Packer General Manager

Reviewed 9 July 2014

We stayed at the Holiday Inn Express in Mattoon, IL during the July 4th, 2014 weekend. Our reservations began on Wednesday and on Tuesday afternoon found that we would be arriving early. We called the hotel and added Tuesday night with no problem. The front desk staff person was very accommodating and friendly. The room was clean, spacious and comfortable....

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Helpful?
Thank Rebecca C
Stephanie P, General Manager at Holiday Inn Express Hotel & Suites Mattoon, responded to this review

Dear Rebecca, We are happy you found our hotel clean and our staff accommodating. We pride ourselves in providing the best experience to our guest. We hope you enjoyed your trip to Mattoon and we will be looking forward to your return. Thank you! Stephanie Packer General Manager

Corpus Christi, Texas
Reviewed 8 July 2014

Hotel staff are very helpful and accommodating. Excellent service from all the staff! Kim at the front desk helped us for a quick check-in, Arlene at the breakfast area is very friendly. Rooms are clean, highly recommended place to stay.

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Helpful?
Thank Marissa W
Stephanie P, General Manager at Holiday Inn Express Hotel & Suites Mattoon, responded to this review

Dear Marissa W, Thank you for reviewing our hotel. We love hearing guest feedback. Your experience with us is very valuable to our success. Thank you for recognizing two of are awesome employees. I will share this with them. We are glad you found our hotel clean and our service as excellent. Those are two of the best compliments in...

Fulton, Il
Reviewed 6 July 2014

We totally enjoyed our stay. Everything was clean. Check in was quick and all the staff were helpful. We would definitely stay at this hotel again. We were very impressed that there were gluten free choices for breakfast!

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Helpful?
Thank EIUvisitor
Stephanie P, General Manager at Holiday Inn Express Hotel & Suites Mattoon, responded to this review

Dear EIU Visitor, We are so excited to hear you liked our new gluten free products. The IHG Brand has listen to what the guest want and we are very thrilled to have some new healthy options. Our staff prides itself on maintaining a clean hotel for our guest to enjoy. We hope you will come see us again. Thank...

Hainesville, Illinois
Reviewed 3 July 2014

This is one of the cleanest hotels I have ever stayed in. The continental breakfast contained many and varied items. There was something for everyone. All the said hello or good morning when they saw you. I have stayed here several times in the past and have always found it excellent and good value for your money.

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Helpful?
Thank Laura S
Stephanie P, General Manager at Holiday Inn Express Hotel & Suites Mattoon, responded to this review

Dear Laura, Thanks so much for telling the world about your amazing experience at our hotel. We really pride ourselves in offering the best experience possible. We honored to be called the cleanest hotel you have ever stayed at. What a compliment! We hope your travels bring you back our way so we can provide you with another great experience....

Utrecht, The Netherlands
Reviewed 18 June 2014

Extremely clean, very friendly staff, over-large rooms. And as a previous reviewer noted, windows that open easily, allowing something other than the usual rarely-replaced-filters that plague so many hotel air systems. Really loved the lack of bolsters and questionable bed covers; everything was white and crisp except the foot warming blanket, which appeared clean and new. Breakfast was all right,...

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Helpful?
Thank krashtest d
Delia B, Manager at Holiday Inn Express Hotel & Suites Mattoon, responded to this review

Thank you for your kind words about the property! We try our best to provide a clean atmosphere that guests can feel at home in. We are glad you were able to enjoy our amenities and we look forward to seeing you the next time!

Matteson, Illinois
Reviewed 28 May 2014

I searched high and low to find a hotel in Mattoon that I would be satisfied with and a reasonable price. The Holiday Inn made it happen for me. Special thanks to the front desk staff. Looking forward to staying again next year. Thanks !!!

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Helpful?
Thank Aesha E
Delia B, Manager at Holiday Inn Express Hotel & Suites Mattoon, responded to this review

Thank you so much for your kind words! We are glad we were able to help out! We look forward to seeing you again as well!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
New hotel in Mattoon, Illinois boasts excellent facilities! Welcome to the new Holiday Inn Express Hotel & Suites in Mattoon near Lake Land College and Eastern Illinois University. Our Mattoon, IL hotel is the perfect choice for both corporate and leisure travelers. Families looking for lodging in Mattoon, Illinois will not be disappointed by our hotel, located just off I-57 between Effingham and Champaign. We offer you close proximity to many local attractions, including the Lincoln Log Cabin State Historic Site, Fox Ridge State Park and the Douglas-Hart Nature Center. Other nearby activities include Lake Mattoon, the Rockome Gardens and shopping at the Tanger Outlet Mall. Business travelers will be impressed by the convenience of our Mattoon, IL accommodations. Situated in a suburban area of Mattoon, Illinois, the hotel is close to several companies, including RR Donnelley, Mediacom, Lender's Bagel Company and the Sarah Bush Lincoln Medical Center. In addition, we provide a business center with a fax machine, printer, copier, a public computer and free high-speed, wired and wireless Internet access, so you can stay in touch. While staying in Illinois, you can enjoy our choice hotel amenities, which include a 24-hour fitness center, a heated indoor pool, spa and a complimentary hot breakfast bar. Book your reservation now to enjoy our great Mattoon, IL hotel deals and rates. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Mattoon

Address: 121 Swords Drive, Mattoon, IL 61938
Region: United States > Illinois > Mattoon
Price Range: €96 - €124 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Mattoon 2.5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Mattoon
Holiday Inn Express Mattoon
Mattoon Holiday Inn
Hotel Style:
#1 Family Hotel in Mattoon
#4 Business Hotel in Mattoon
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Mattoon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay away from elevators - minor noise, but probably annoying to some”
 of 5 bubbles 952gaylel, 23 Aug 2016 | Read review
“The rooms at the back of the hotel get full sun so you might want to ask for a room at the front if you don't like the heat.”
 of 5 bubbles RSJ999, 16 Jun 2016 | Read review
“Ask for top floor.”
 of 5 bubbles Janice1978, 14 Apr 2016 | Read review
“Upstairs, end room is the way to go!”
 of 5 bubbles mbeilders, 28 Feb 2016 | Read review
“We should have asked for the top floor. Footsteps on our ceiling. Not bad, though.”
 of 5 bubbles Vickys-Guy, 31 Dec 2015 | Read review
5 of 5
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