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4/2/2018 5/2/2018
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    Quality Inn & Suites

    21050 Matteson Ave, 5200 Lincoln Highway, Matteson, IL 60443-2103
    +1 855-849-1513
    Hotel website
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    4/2/2018 5/2/2018
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    Traveller (39)
    Room & Suite (32)
    Dining (2)
    • Excellent12%
    • Very good7%
    • Average14%
    • Poor14%
    • Terrible53%
    22 May 2017
    “Never Again”
    22 Sep 2017
    “Bizarre, Incredibly and Unusually Decrepit for Its Location.”
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Rooms
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Quality Inn & Suites
    Special Offer: Choice Privileges Points
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    4 Feb5 Feb
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (56)
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    1 - 5 of 56 reviews

    Reviewed 22 September 2017

    I can now tell people that if they'd like the experience of staying in a rundown motel in the ghetto without leaving the suburbs, this is the place for them! The entire property is a wreck. The swimming pool area is shutdown and covered with...More

    1  Thank TheRockFather
    Response from Zury C, Manager at Quality Inn & SuitesResponded 11 October 2017

    Thank you for taking your time to register your story on our beautifully renovated Quality Inn & Suites Matteson. We are currently turning our old pool area into something new and exciting and our beautiful modernized décor can be seen on pictures on our website...More

    Hotel's Favourite
    Reviewed 11 June 2017

    For my daughter's wedding we needed a place close to the church and reception that was clean, friendly and priced right,. This hotel was all of these things and then some. Tawanna at the front desk was probably the nicest person in the industry I've...More

    Thank Pizzaforlife23
    Response from Zury C, Manager at Quality Inn & SuitesResponded 30 June 2017

    Thank you for taking the time to review our award winning Quality Inn. We agree with you!! Our hotel is the best choice in town. We are a clean, comfortable, renovated and friendly Hotel. We will give Tawanna kudos and we hope you will come...More

    Reviewed 18 July 2017

    I stayed at the Matteson, IL Quality Inn on June 27, 2017. I had work in the area and needed to arrive before 5:30am. Making it easier to stay in the area and get a good nights sleep rather than driving back and forth from...More

    2  Thank mkupfx
    Response from Zury C, Manager at Quality Inn & SuitesResponded 23 August 2017

    Thank you for submitting your review for our award winning Quality Inn. We are truly sorry your stay was less than perfect. We have shared your information with our staff to better assist the day to day operations. I have checked on your reimbursement and...More

    Reviewed 7 July 2017

    Here is how my experience went starting with arrival... We arrived to check in and there was one customer at the counter in front of us. We got in line behind them -- and another couple got in line behind us. The hotel rep said...More

    1  Thank John G
    Response from Zury C, Manager at Quality Inn & SuitesResponded 23 August 2017

    Thank you for taking the time to review our Quality Inn. We are truly shocked to see the issues you have had. We assure you that cleanliness and service are our TOP priority. We are sharing your concerns with our staff members to insure every...More

    Reviewed 22 May 2017 via mobile

    I decided to take another getaway and decided to try the Quality Inn, since I had a bad experience across the street at the Holiday Inn last week. This place is WORSE..... They place pillows for a baby on the bed, the first room I...More

    Thank Damian A
    Response from Zury C, Owner at Quality Inn & SuitesResponded 29 May 2017

    Thank you for taking the time to review are award winning Quality Inn. We are truly sorry to hear your stay was less than acceptable. We will be reviewing your concerns with our staff to insure a truly great operable hotel for all guests.

    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Breakfast Available
    • Business Centre with Internet Access
    • Multilingual Staff
    • Self-Serve Laundry
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Price range
    • US$55 - US$88 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Suites
    • Number of rooms
    • 101
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Hotels.com, Travelocity, getaroom.com, TripOnline SA, Orbitz and Cancelon so you can book your Quality Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Matteson
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    Traveller (39)
    Room & Suite (32)
    Dining (2)
    Hotel & Grounds (29)
    Bathroom (3)
    Business Centre & Event Rooms (1)
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    Questions & Answers
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    Room Tips
    "Stay somewhere else."
    Read review
    "Don't get a room with a whirlpool tub"
    Read review
    "for now ask for 3rd or 4th floor"
    Read review
    "Stay somewhere else for a clean room for about the same price if not cheaper. Disgusting"
    Read review
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