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All the amenities of a larger hotel in a cozy setting. Bathrooms were larger than most similar hotels. Rooms were nicely sized and beds were comfortable. The manager took his hospitality job seriously, gave directions and took a personal interest.
Satisfied visitor to Chicago.
Review collected in partnership with Country Inns & Suites By Carlson
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Response from MgtTeam, General Manager at Country Inn & Suites By Carlson, MattesonResponded 11 August 2017
Thank you for your great compliments. We are delighted to see that you enjoyed our facility. We cannot wait to see you again! Best regards
Unfortunately I have stayed here more then once trying to give it another shot. One time there was hair from the lower body region painted into the wall in the bathroom. The last time we stayed was horrible! The front desk was not helpful when...More
Thank Danielle S
Response from MgtTeam, General Manager at Country Inn & Suites By Carlson, MattesonResponded 26 July 2017
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
US$93 - US$137 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Country Inn & Suites By Carlson Matteson Hotel Matteson ,
Response from francescamy | Reviewed this property |
I have stayed at this property a few times. I haven't had any real issues. I noticed a couple minor housekeeping misses that I pointed out to them but nothing gross or severe (and I'm a germaphobe) . I haven't had a room... More
I have stayed at this property a few times. I haven't had any real issues. I noticed a couple minor housekeeping misses that I pointed out to them but nothing gross or severe (and I'm a germaphobe) . I haven't had a room that smelled of smoke either.
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"Our first floor room had easy access to the lobby and the pool."