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Country Inn & Suites By Carlson, Matteson

950 Lake Superior Drive, Matteson, IL 60443
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Apr 9 Apr 10
1 room, 2 adults, 0 children
US$102*View Deal
US$104*View Deal
Traveller (32)
Room & Suite (12)
Pool & Beach (4)
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09/04/2017 10/04/2017
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    Overview

    • Excellent40%
    • Very good18%
    • Average8%
    • Poor13%
    • Terrible19%
    Travellers talk about
    “andy” (9 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Room Service
    Fitness centre
    2.5 Star Hotel
    All hotel details
    Offers from Country Inn & Suites By Carlson, Matteson
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    Rooms
    09/04/2017 10/04/2017
    Standard Room

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    Standard Room

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    09/04/2017 10/04/2017
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    Traveller rating
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    Reviewed 1 February 2017

    I have stayed at this location several times and have always found the service great, the breakfast wonderful, and the room as well as the entire place clean. It also is in a great location near restaurants and shopping.More

    Review collected in partnership with Country Inns & Suites By Carlson
    Helpful?
    Response from MgtTeam, General Manager at Country Inn & Suites By Carlson, Matteson

    Thank you, thank you and thank you very much for being a value patron and your great compliments. We appreciate your time and the fact that you love to stay your home away from home country. We hope to see you soon, on your next...

    Reviewed 18 January 2017

    Staff service customers at Country Inns & Suites Matteson, IL do an outstanding job ensuring amenities offered exceeds customers needs and expectations. Manager, Front Desk Clerks, and Dinning Room Clerk all ensure customers at treated professionally and respectfully.More

    Review collected in partnership with Country Inns & Suites By Carlson
    Helpful?
    Response from MgtTeam, General Manager at Country Inn & Suites By Carlson, Matteson

    Dear Spencer, Thank you for recommending about our hotel and our team, very highly. We take pride in our guest service and product deliverance. Getting noticed on those areas are very rewarding for our team! We appreciate you and your continuous patronage. We shall strive...More

    Reviewed 16 January 2017 via mobile

    The staff at Country Inn and Suites in Matteson Illinois is fantastic. Friends of ours lost heat during a Chicago winter storm with temperatures dropping to -2. The manager and his staff went above and beyond to help us get immediate accommodations for our family...More

    Helpful?
    Response from MgtTeam, General Manager at Country Inn & Suites By Carlson, Matteson

    Brenda, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that Ciera and her family enjoyed their time with us. I know it was not easy for them based on the circumstances, but they...More

    Reviewed 15 January 2017

    Very accommodation and the front desk help let us check in early which was great since we had a very long drive. Room was clean and the kids loved the breakfast! Would choose this hotel for future stays since it wasn't that far from Chicago.More

    Helpful?
    Response from MgtTeam, General Manager at Country Inn & Suites By Carlson, Matteson

    Heather, Thank you so much, for your time and your splendid compliments. It means a lot for us and our team to see that we measured up to our guests' expectation. We appreciate your patronage at our hotel and cannot wait to see your family,...More

    Reviewed 27 December 2016

    Good value for the area. Hotel in major need of remoldeling and cleaning. Staff extremely friendly and helpful, but they can only do so much. Not that familiar with the Carlson brand, but many of the properties are rough around the edges.

    Review collected in partnership with Country Inns & Suites By Carlson
    Helpful?
    Response from CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, Matteson

    We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Pool
    • Room Service
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Breakfast included
    • Meeting Rooms
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Photos
    Traveller (32)
    Room & Suite (12)
    Pool & Beach (4)
    Dining (2)
    Nearby
    Nearby Restaurants
    Fuddruckers
    42 reviews
    .60 km away
    Culver's
    8 reviews
    .76 km away
    Five Guys
    13 reviews
    .59 km away
    Olive Garden
    44 reviews
    .28 km away
    Nearby Attractions
    The Open Bottle
    16 reviews
    7.03 km away
    Hollywood Casino Amphitheater
    163 reviews
    4.70 km away
    H-F Racquet and Fitness Club
    7 reviews
    7.10 km away
    TGI Fridays Tinley Park, IL
    28 reviews
    6.06 km away
    Questions & AnswersAsk a question
    Chynna72
    I have read some rather disappointing reviews saying how unkept and dirty the hotel was. Also some reviewers said the renovations were not complete and it looked like a total dump. Please give me some insight on this hotel.
    7 June 2015|
    Answer Show all 6 answers
    Response from francescamy | Reviewed this property |
    I have stayed at this property a few times. I haven't had any real issues. I noticed a couple minor housekeeping misses that I pointed out to them but nothing gross or severe (and I'm a germaphobe) . I haven't had a room... More
    2
    Votes
    Room Tips
    "don't matter what floor, just don't get a suite."
    Shirley W, 7 months agoRead review
    "Rooms are dirty"
    seadgle, 7 months agoRead review
    "None if you want to sleep."
    John K, 7 months agoRead review
    "Stayed on the 3rd floor"
    monalisasmile3, 8 months agoRead review
    "Check This Place Out!"
    Derrick59, 11 months agoRead review
    "You will always have a great experience"
    DanteDWilson, over a year agoRead review
    "I experienced very little traffic noise, but for the absolute quietest experience, go for the 3rd floor with..."
    SESToledo, over a year agoRead review
    "Ask for a room away from the interstate to insure a quieter room at night."
    bodisartha, over a year agoRead review
    "close to metra to take you to Chicago and Also near the Amphitheater"
    econvergence, over a year agoRead review
    "Needs to be updated just a little"
    burrondi, over a year agoRead review
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