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Hampton Inn & Suites Chicago Southland-Matteson

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Hampton Inn & Suites Chicago Southland-Matteson
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355 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Chicago Southland-Matteson
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Showing 354: English reviews
Saint Joseph, Michigan
Reviewed 14 July 2016

Great hotel with all of the necessary amenities. Clean. Helpful staff. We had an issue with our keycard, but the front desk staff came up to assist right away. Would definitely recommend this hotel to friends.

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Helpful?
Thank juliepD807QJ
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Your complimentary review of our hotel is much appreciated! Hopefully, we'll have the opportunity to host you again soon.

Chesterton, Indiana
Reviewed 14 July 2016

Friendly and accommodating staff, lovely building, and overall wonderful experience. My husband and I stayed here and were given exceptional service and had a great night's sleep. Although the hotel was full, we had a quiet and pleasant atmosphere the entire stay.

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Helpful?
Thank Jessica E
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are delighted to know you had a wonderful time here at the Hampton Inn & Suites Chicago Southland-Matteson and hope to see you again when travel plans permit!

Kansas City, United States
Reviewed 13 July 2016

I did a two night stay @ Hampton Inn Matteson Ill. The staff was very helpful and friendly. The hotel (rooms, lobby,etc) very clean and bright. Love the location right off the highway, easy access and the fact that there are places near to shop or eat if you like within walking distance. I would stay here again if in...

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Helpful?
Thank Gregory M
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Thank you for such a nice review of our hotel the Hampton Inn & Suites Chicago Southland-Matteson. We will be looking forward to seeing you again the next time you are in our area.

Peoria, Illinois
Reviewed 11 July 2016

Kept me up most of the night, just kept turning off and on continuously! Also the thermostat had a mind of its own. Nice hotel I just expected better from this hotel I usually stay in when I go to Chicago. Breakfast was a little disappointing also, food was cold.

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Helpful?
Thank 452hankb
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are sorry to read your rest was disturbed. We are glad you think we are a nice hotel and want to invite you back again. Thank you for your review.

Tuscaloosa
Reviewed 9 July 2016

This hotel is near everything you would need. It made it convenient for my family with regards to deciding what to eat. The staff was very friendly and after 4 days, my children wanted to stay there and never return home.

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Helpful?
Thank romelg329
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We want to invite you back again so you can stay longer. Thank you for such a nice review of our hotel the Hampton Inn & Suites Chicago Southland-Matteson.

West Chester, PA, United States
Reviewed 9 July 2016

The hotel rooms are spacious with nice sized bathrooms, so you will be very comfortable. The staff is friendly and helpful. The breakfast selection is okay with both hot and cold choices, and the staff there are very welcoming and accommodating. There are shops and restaurants nearby, so it is convenient if you need to get out and run some...

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Helpful?
Thank Stephen T
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are glad you enjoyed your stay here at the Hampton Inn & Suites Chicago Southland-Matteson. Thank you for your good review.

Emirate of Abu Dhabi, United Arab Emirates
Reviewed 9 July 2016

Front desk staff was often absent. Breakspfast is low quality and packed. Could never get waffles because of long lines. Need at least two waffle makers. Rooms are large and comfortable. Need better maid service. Never showed up

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Helpful?
Thank Steve R
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay....

Zeigler, Illinois
Reviewed 8 July 2016

We were very pleased with the stay at Hampton inn. The location was perfect, easily found, great access, and perfect room accommodation. We were given excellent care in our room choice and location. The service, the quality, and the location were perfect for our needs.

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Helpful?
Thank debbiet678
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Thank you for letting us and others know you enjoyed your stay here with us at the Hampton Inn & Suites Chicago Southland-Matteson. It is good to know you two enjoyed your stay. Please return again soon.

Buffalo, New York
Reviewed 6 July 2016

Staff was very helpful and friendly. Room was clean and the bed a very comfortable. Pool was clean along with the parking lot. Breakfast was decent, would have been better if there were bacon and scrambled eggs.

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Helpful?
Thank Michael A
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are glad you found our staff helpful and friendly during your stay. Thank you for your review and we hope you will return again the next time you are in our area.

Mattison, United States
Reviewed 5 July 2016

One of the few hotels that serve hot food, for breakfast. The service desk employee called me by name the next morning. The pool is nice. The room was clean and everything was handy. Loved the DirecTv choices.

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Helpful?
Thank Gary B
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We will be sure to let the staff know about your good review and we are glad you enjoyed your stay here at the Hampton Inn & Suites Chicago Southland-Matteson. Thank you, and we hope you return again soon.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Set just off of I-57, the Hampton Inn & Suites Chicago Southland - Matteson hotel in Matteson, IL is your perfect choice just outside of downtown Chicago. All hotel guests can take advantage of our free, hot breakfast buffet daily and 24-hour Suite Shop. Whether you're with us on business or for leisure, you'll enjoy our complimentary WiFi access throughout the hotel. Relax and unwind at our swimming pool, and stay fit in our fitness center. Bring all the comforts of home, we look forward to having you. ... more   less 

Additional Information about Hampton Inn & Suites Chicago Southland-Matteson

Address: 20920 Matteson Ave, Matteson, IL 60443-2102
Region: United States > Illinois > Matteson
Price Range: €122 - €159 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Chicago Southland-Matteson 2.5*
Number of rooms: 91
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Also Known As:
Hampton Inn & Suites Chicago Southland-Matteson Hotel Matteson
Hampton Inn And Suites Chicago Southland-Matteson
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Chicago Southland-Matteson staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Chicago Southland-Matteson staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner double queens have a sleeper sofa.”
 of 5 bubbles 527jeffn, 26 Aug 2016 | Read review
“Our room was great--2 queen beds, beautiful bathroom--wonderful”
 of 5 bubbles 902AnnetteB, 22 Aug 2016 | Read review
“In another hotel”
 of 5 bubbles creditbiz, 18 Jul 2016 | Read review
“Maybe stay in a front side room as the sunset came right in the window in the evening.”
 of 5 bubbles WayneS841, 20 Apr 2016 | Read review
“Rooms on the lower floors then to have fewer guests, therefore, it's quiet.”
 of 5 bubbles relandah, 26 Mar 2016 | Read review
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