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Hampton Inn & Suites Chicago Southland-Matteson

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Hampton Inn & Suites Chicago Southland-Matteson
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376 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Chicago Southland-Matteson
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Showing 375: English reviews
Erie, United States
Reviewed 6 February 2017

Water pressure sucks but rooms are clean and hotel staff was great. I stayed here for 3 months a few years ago, not much has changed including the shower water pressure. The free internet works great for emails and some google but if your plan is to stream a video you will need to pay the extra money for high...

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Helpful?
Thank R4717FHchristopherb
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Thank you for letting us know how clean you think our hotel is. Your complimentary review of our hotel is much appreciated! Hopefully, we'll have the opportunity to host you again soon.

DOLTON, United States
Reviewed 4 February 2017

Awesome place to stay for a last minute get away!! The staff was warm and welcoming and the rooms were spotless! Didn't experience breakfast due to the great comfort of the bed. I've stayed at Hamptons before, and being there on this trip brought back fond memories of a great place to stay. I will definitely recommend it to family...

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Helpful?
Thank Rosalind J
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are glad you enjoyed sleeping here at the Hampton Inn & Suites Chicago Southland-Matteson. Thank you for such a good review and we look forward to hosting you again.

Oklahoma City
Reviewed 26 January 2017

We stayed at the Hampton Inn hotel in Mattison, IL. We were there to attend a memorial/funeral for a family member. The staff was great, very helpful and friendly. Considering the reason we were there our stay was pleasant.

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Helpful?
Thank Dan H
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Thank you for taking the time to give our hotel a good review. We are glad you found our staff helpful during this time and hope you will return under better circumstances.

McKinney, Texas
Reviewed 18 January 2017

I was in town to plan and attend my mothers funeral. We arrived at the hotel around 11:30PM. Check in was smooth and the front desk staff were extremely friendly. The offered us bottled water and because we had a connecting room they needed, they upgraded us to a double suite, which was a greatly appreciated. The location of the...

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Thank 600dauner
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Our condolences on the loss of your mother. We are glad to have been able to ease you stay here and hope you will be able to return at a better time. Thank you for taking the time to review our hotel.

Chaumont, New York
Reviewed 16 January 2017

I was a little disappointment that the pool was being reanivated when I was there but over all a great hotel to stay at. The breakfast in the morning was a good thing to wake up to. The late night staff at the front desk help in directing to a good place to eat on a Tuesday evening.

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Thank Scottbarlley
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are glad our staff made your stay an enjoyable one. Thank you for your good review and we hope you will be returning again the next time you are in our area.

South Holland, United States
Reviewed 10 January 2017

The cleanliness of the bathroom and room were poor. The sofa bed mattress and mattress cover were disgusting. Someone was taken out of the hotel in handcuffs. The only good thing was the breakfast on the day of departure.

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1Thank shavong2017
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input and we will use your comments on our services and amenities as we constantly evolve to best meet and exceed our guests' expectations. We hope you will return to stay with us the next time you are in...

Rochester, United States
Reviewed 4 January 2017

Great stay. Friendly staff. Clean rooms and perfect Location for my business trip. Easy to find and lots of options surrounding it. Am planning another trip for business and will stay here again for sure.

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1Thank Kelli C
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are looking forward to seeing you again here at the Hampton Inn & Suites Chicago Southland-Matteson. Thank you for your good review and we are glad to read how much you enjoyed your stay.

Chicago, Illinois
Reviewed 3 January 2017

When to sleep here after New Years Eve and beds were really comfortable, bathroom very clean and with complementary Neutrogena products (nice!). Location was 12 minutes from my party in Flossmoor so it was very good for me. The only things I change are the pillows, they felt very cheap.

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1Thank Neonitro72
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are glad our location suited your need and that you enjoyed your New Years Eve. We will be looking into your comments on the pillow and we hope you will be returning again. Thank you for your good review.

Chicago, United States
Reviewed 3 January 2017

Great place to stay...highly recommended. It is close to restaurants and the expressway as well as the church we attend which was perfect for Watch Night service!! The staff was courteous and very helpful!!

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Helpful?
Thank michaelpZ7606PR
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are glad you enjoyed your NYE stay here with us. Thank you for your good review and please return again in the future.

Chicago, Illinois
Reviewed 3 January 2017

This is my first time at this particular Hampton. Room are very spacious. Good location. I didn't have the opportunity to eat the continental breakfast. I wasn't a fan of the bench connected to the shower but totally understood why it was there.

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Helpful?
Thank Matrice T
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Your complimentary review of our hotel is much appreciated! Hopefully, we'll have the opportunity to host you again soon.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Set just off of I-57, the Hampton Inn & Suites Chicago Southland - Matteson hotel in Matteson, IL is your perfect choice just outside of downtown Chicago. All hotel guests can take advantage of our free, hot breakfast buffet daily and 24-hour Suite Shop. Whether you're with us on business or for leisure, you'll enjoy our complimentary WiFi access throughout the hotel. Relax and unwind at our swimming pool, and stay fit in our fitness center. Bring all the comforts of home, we look forward to having you. ... more   less 

Additional Information about Hampton Inn & Suites Chicago Southland-Matteson

Address: 20920 Matteson Ave, Matteson, IL 60443-2102
Region: United States > Illinois > Matteson
Price Range: €133 - €197 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Chicago Southland-Matteson 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Hampton Inn & Suites Chicago Southland-Matteson Hotel Matteson
Hampton Inn And Suites Chicago Southland-Matteson
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Chicago Southland-Matteson staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Chicago Southland-Matteson staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very noisy”
 of 5 bubbles DaveMagic, 5 Mar 2017 | Read review
“I stayed on the top floor at then end of the hall. Never heard another guest.”
 of 5 bubbles pooch53218, 18 Feb 2017 | Read review
“Corner double queens have a sleeper sofa.”
 of 5 bubbles 527jeffn, 26 Aug 2016 | Read review
“Our room was great--2 queen beds, beautiful bathroom--wonderful”
 of 5 bubbles 902AnnetteB, 22 Aug 2016 | Read review
“In another hotel”
 of 5 bubbles creditbiz, 18 Jul 2016 | Read review
5 of 5