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Comfort Suites

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#9 of 15 Hotels in Marion
Certificate of Excellence
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129 Reviews from our TripAdvisor Community

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Showing 129: English reviews
Louisville, Kentucky
Reviewed yesterday NEW

I made a reservation for this Hotel for Xmas with my family. Within an hour, I realized it was the wrong hotel and cancelled the reservation that I'd made through Hotels.com. Not only was I informed that the hotel would charge the FULL amount of the stay as a cancellation fee, attempts made through Hotels.com failed to resolve the issue....

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Helpful?
Thank Kayceyky
Maryville, Tennessee
Reviewed 2 weeks ago

It took us a lot of phone calls and back and forth to be able to get our free room with an additional night.... The desk clerk at this hotel whose name is James was amazing....He worked with me from the moment I called him and even called me back when he found the answer...Upon checking in the first night...

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Thank danielswis
Destin, Florida
Reviewed 5 weeks ago via mobile

We were traveling for a funeral and had been on the road 14 hours and needed a place for the night. Amber greeted us and was very welcoming. Room was clean and nice, breakfast was good. Definitely recommend!

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Thank Peggy F
Chicago, Illinois
Reviewed 17 October 2016 via mobile

I have stayed in other Choice Hotels and have been happy and this one was no different. I prebooked online so check in was a breeze, plus it was nice that they had freshly made iced lemon water next to the front desk. Got to out room and it was spacious and clean. We booked a double bed suite so...

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Helpful?
Thank TamikoBMom
Hiren P, Guest Relations Manager at Comfort Suites, responded to this review

Hello, Thank you for leaving us your feedback on your recent stay. We are happy to hear you enjoyed your stay and the accommodations. We look forward to seeing you again on your next visit to the area. Sincerely, Amy Rogers Guest Service Manager

Hoyleton, Illinois
Reviewed 3 October 2016

Everything was great! Staff was courteous and polite very helpful. I had a problem with the TV in our room and she helped me out with that but otherwise the room was beautiful and spacious, the bed was very comfortable and I like the 12 noon checkout time. We did not eat the breakfast but I'm sure it was good!...

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Helpful?
Thank 616harpo
Hiren P, Guest Relations Manager at Comfort Suites, responded to this review

Hello, Thank you for taking the time to give us your feedback on your recent stay. I have shared your comments with the staff and they join me in thanking your for your kind words. Again, thank you for your business and we look forward to seeing you again on your next visit to the area. Sincerely, Amy Rogers Guest...

Reviewed 24 September 2016 via mobile

Definitely needs some updating, bathroom was dated and somewhat dirty. I reserved a room with two queen beds, but got a room with two full sized not very comfortable beds. Breakfast was abundant and tasty especially for a $100 a night hotel. All in all the hotel was quite and good for an overnight stay, I wouldn't hesitate to stay...

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Helpful?
Thank Chris N
Hiren P, Guest Relations Manager at Comfort Suites, responded to this review

Hello, Thank you for sharing your comments with us on your stay at our hotel. We value all feedback from our guest and we have already started updates to our bathtubs due to the age of them. Again, thank you for your business and we look forward to seeing you again on your next visit. Sincerely, Amy Rogers Guest Service...

Suburban Chicago
Reviewed 6 September 2016

Large. clean, comfortable room as advertised. Convenient to interstate. The bathroom had whirlpool tub we didn't use.Well stocked, typical hot breakfast (waffles, eggs and sausage, cold cereal, breads, etc.). Highly recommended.

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Thank DGKalina
Hiren P, Guest Relations Manager at Comfort Suites, responded to this review

Hello, Thank you for taking the time to fill out a review on your stay at our hotel. We are happy to hear you enjoyed the accommodation and we look forward to seeing you again on your next visit. Thank you!

Reviewed 5 September 2016 via mobile

This hotel is clean and the staff are helpful and friendly. The room we stayed in was very clean. Our free breakfast was really good as well. We arrived over two hours early and I ran in just to use their bathroom but they ended up letting us check in early. Would and will stay here again!

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Helpful?
Thank Veronica H
Hiren P, Guest Relations Manager at Comfort Suites, responded to this review

Hello, Thank you for taking the time to give us your feedback on your recent stay! We are happy to hear you enjoyed your stay with us and we look forward to seeing you again on your next visit to the area. Thank you!

Reviewed 22 August 2016

Newly remodeled. Friendly, helpful, knowledgeable staff, loved new look of room, clean & comfortable. Highly recommend. Easy interstate access & good location. Cracker Barrel, Walmart, other restaurants very close by.

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Thank paulabW2748CZ
Hiren P, Guest Relations Manager at Comfort Suites, responded to this review

Hello, Thank you for taking the time to give us your feedback on your recent stay. We are happy to hear you enjoyed your stay with us, and the staff joins me in thanking your for your kind words. Again, thank you and we look forward to seeing you on your next visit to the area. Sincerely, Amy Rogers Guest...

Madison, Wisconsin
Reviewed 21 August 2016

We are regulars at Choice locations. We're stayed at this Comfort Suites in the past, probably 5-6 years ago. We were pleased with the overall cleanliness, service, location and room. There was only one person on duty at the desk on check in, approx. 8pm on a weeknight. She was very busy with live folks and the telephone. Seemed a...

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Helpful?
Thank G G
Hiren P, Guest Relations Manager at Comfort Suites, responded to this review

Hello, Thank you for filling out a review on your recent stay with us, and we are happy to hear you enjoyed your stay with us. You did stay during one of our busy time with the students for the local university moving in that week and we apologize for any inconvenience this may have caused. Again, thank you, and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Whether you need to unwind or wrap up your work, Comfort Suites gives you the room you need. Spread out in oversized rooms with separate areas for working, sleeping and relaxing. ... more   less 

Additional Information about Comfort Suites

Address: 2608 W Main St, Marion, IL 62959-4931
Region: United States > Illinois > Marion
Price Range: €86 - €117 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Comfort Hotel Marion
Comfort Suites Marion
Marion Comfort Suites
Hotel Style:
#8 Business Hotel in Marion
#9 Family Hotel in Marion
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites staff and other travellers.
3 questions
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Houston, Texas
over a year ago

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Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go Elsewhere”
 of 5 bubbles Kayceyky, 6 Dec 2016 | Read review
“The air conditioner worked very well we slept good on the comfortable bed and never heard anyone in the hall or outside.”
 of 5 bubbles 616harpo, 3 Oct 2016 | Read review
“Always get a higher level room as you don't have to hear others making noise above you.”
 of 5 bubbles gg140, 21 Aug 2016 | Read review
“Partially updated ask for newer room. Make sure they have your wake up call written down if you need one.”
 of 5 bubbles rodh330, 20 Jun 2016 | Read review
“Nothing scenic for views from this hotel. We stayed on the main floor which was convenient.”
  • whirlpool tub surround tile
  • light fixture
 of 5 bubbles K2744JVjoem, 28 May 2016 | Read review
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