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Residence Inn Chicago Lombard

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Residence Inn Chicago Lombard
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175 Reviews from our TripAdvisor Community

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Showing 166: English reviews
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Mumbai
Reviewed 1 week ago

This is a very good property in Lombard area. I was bit skeptical about the area and hotel, but when I settled in, I was very happy with the hotel. The staff is very helpful and co-operative and will try and go out of the way to help you where possible. I had an issue with the pillow and since...

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Helpful?
Thank globetravell
Cynthia I, General Manager at Residence Inn Chicago Lombard, responded to this review

It is nice to see you were able to use all the amenities the hotel has to offer. The gym is a little small however we have several gyms in the area if needed. Our hotel is different as it is more designed as townhomes to be like home with the individual buildings creating larger guest rooms. Thank you for...

Tulsa, Oklahoma, United States
Reviewed 2 weeks ago

Prior to checking in I requested a room with a fireplace, to which the front desk professional indicated she had it available and reserved it for me. I then asked if they had fire place logs to which she replied, "Yes" and would have a couple placed in our room for us. My wife and I arrived fairly late in...

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Helpful?
Thank Bruce M
Cynthia I, General Manager at Residence Inn Chicago Lombard, responded to this review

It is great to see you and your wife were able to get away and enjoy some time together. With our large rooms and fire places you can relax and unwind. The team at the Chicago Lombard Residence take pride in taking care of our guests. We hope to see you again the next time you travel to the Lombard...

Champaign, Illinois
Reviewed 3 weeks ago

I like the location. It was February, and cold outside. This hotel consists of a number of smaller, separate buildings, so everyone has to walk to the check-in building for breakfast. The unit itself was okay, but there was a very cold draft coming in around the door, and the building didn't seem to be well insulated. We turned the...

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Helpful?
Thank mythologer
Cynthia I, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for taking time to share your feedback. I have followed up with our team to correct these issues you and your family experienced. This was not how we want to treat any guest visiting our hotel. It was great to be part of your families celebration.

Reviewed 17 January 2017

We traveled from Texas to spend Christmas with family. We hosted the event in the Penthouse room we had along with a few other rooms we rented ( rooms were in the name of Barbara Wheeler). From the beginning before we even checked in the staff was WONDERFUL in helping us with our request for early check in, trying to...

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Helpful?
Thank 337jessieb
Cynthia I, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for spending the Christmas Holiday with us at the Chicago Lombard Residence Inn. Our hotel has the largest rooms in the area giving our guests the room they need while away from home. I will make sure all of these associates are recognized for their true hospitality. We hope to see you again the next time you travel...

Chicago, Illinois
Reviewed 13 January 2017

My wifes greatest birthday wish was to stay at the residence inn in Lombard Illinois. She had seen the location online and worked in the the area sometime back. She was surprised to find I had booked the Penthouse suite for her birthday as a getaway for us. Upon arrival I was wonderfully greeted by Mr. Efrain Bones whom after...

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Helpful?
Thank llchappellfashions
Cynthia I, General Manager at Residence Inn Chicago Lombard, responded to this review

We are so honored to be part of your wife's birthday celebration. Our location is a great place to just get away for a night to just relax in the local area. I will make sure Efrain is recognized for is great hospitality. We hope to see you again at the Chicago Lombard Residence Inn.

Burlington, New Jersey
Reviewed 14 December 2016

This was a comfortable and clean stop for our family of five. Keep in mind that the "penthouse" rooms are up a lot of stairs and there are no elevators. I have some strong young sons who carried all the luggage up and down for me, but I would probably opt for a regular unit now that I know better....

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Helpful?
Thank WendyMomto4
Cynthia I, General Manager at Residence Inn Chicago Lombard, responded to this review

So great to see you and the family had a wonderful time at our pool and our evening Mix event. We are a unique property designed more like townhouses with individual units. We are also always available to help any guest with luggage. We will even do you grocery shopping and deliver it right to your room. We hope to...

Richmond, Virginia
Reviewed 29 November 2016

I choose Residence Inn because I like to know that the kitchen will be outfitted, the bed is good, etc. There were some surprises at this hotel. 1. The rate got changed with no notification or explanation. The management did fix it but still. It was a surprise to be nearly sleeping and notice cigarette smoke in the room. Somebody...

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Helpful?
Thank Karrn S
Cynthia I, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for taking time to share your experience while traveling to Lombard. Glad to see we were able to fix the rate issue for your room and to see you were comfortable in our beds. We have also retrained security to make sure if they find anyone smoking on the property to direct them to the designated smoking area....

Sedona, Arizona
Reviewed 21 November 2016

This hotel was refurbished a couple of years ago and is really not wearing well - its already feeling tired, the rooms are a bit dark especially in winter sand the bathrooms are very small. I also had some miscommunication and hassles checking in, but the manager Efrain was apologetic and resolved the situation, which is why I stay here...

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Helpful?
Thank EnglishLight
Cynthia I, General Manager at Residence Inn Chicago Lombard, responded to this review

We agree and are in the process of planning the next renovation needs of the property moving into 2017. Thank you for your kind comments about our staff and I will make sure they are recognized for their great service. We truly do have a very genuine and caring staff. Your feedback is very appreciated and we hope to see...

Metro Minneapolis-Saint Paul, Minnesota
Reviewed 14 November 2016

Wonderful property, the staff handled 3 hockey teams during our stay and did a great job. I would highly recommend this hotel for personal use or with large groups. Many places nearby to eat and city is not too far away with easy access to highways.

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Helpful?
Thank mnrn7012
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

What a great weekend we had hosting your teams! So much excitement getting everyone ready each morning at breakfast for the big events. We look forward to your return next year at the Chicago Lombard Residence Inn!

Chandler, Arizona
Reviewed 27 October 2016

Had no issues in our stay here for a week, Breakfast was good as can be , our maid service was great. Good location which was close enough to many attractions. Room was big , but will need to be updated soon.

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Helpful?
Thank patnbobbi
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

It is great to see our large guest rooms were able to meet your needs while staying at the Chicago Lombard Residence Inn. We look forward to your next visit!

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The newly renovated Residence Inn by Marriott Chicago Lombard hotel is a TripAdvisor Certificate of Excellence winner specializing in short or extended stays. Start your day with our complimentary breakfast buffet and end it at our free evening Residence Inn Mix, on a variety of weeknights. You will appreciate quick connections with our free WiFi and complimentary shuttle service within 5 miles of the hotel. Enjoy the thoughtfully designed suites perfect for an extended stay with 35 HD channels, warm fireplaces, full kitchens featuring stainless steel appliances, and large living areas. Located 1 mile from Yorktown Center and 4 miles from Oak Brook, we are conveniently located for leisure after you take care of business less than 2 miles away at the Highland Business District. Our Lombard hotel provides easy freeway and Metra access which gives you the chance to explore downtown Chicago just 20 miles away. After a long day, relax and take a swim in our outdoor pool, or enjoy our exclusive SportCourt(R). ... more   less 

Additional Information about Residence Inn Chicago Lombard

Address: 2001 S Highland Ave, Lombard, IL 60148-4995
Region: United States > Illinois > DuPage County > Lombard
Price Range: €110 - €173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Chicago Lombard 3*
Number of rooms: 144
Reservation Options:
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Also Known As:
Residence Inn Chicago Lombard Hotel Lombard
Residence Inn Lombard
Lombard Residence Inn
Residence Inn Chicago Lombard Illinois
Hotel Style:
#2 Family Hotel in Lombard
#4 Business Hotel in Lombard
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Chicago Lombard staff and other travellers.
3 questions
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Las Vegas, Nevada
24 days ago
Florida

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Questions? Get answers from Residence Inn Chicago Lombard staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to take the room near reception during winters”
 of 5 bubbles globetravell, 13 Mar 2017 | Read review
“Close to shopping and dining choices.”
 of 5 bubbles mythologer, 26 Feb 2017 | Read review
“Please try the Penthouse Suite for a great romantic stay.”
 of 5 bubbles llchappellfashions, 13 Jan 2017 | Read review
“Pent house rooms have lots of stairs and no elevators”
 of 5 bubbles WendyMomto4, 14 Dec 2016 | Read review
“Ask for a room away from the busy streets!”
 of 5 bubbles EnglishLight, 21 Nov 2016 | Read review
5 of 5