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Embassy Suites by Hilton Chicago Lombard Oak Brook

300 reviews
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Traveller (62)
Room & Suite (41)
Dining (15)
Overview
  • Excellent57%
  • Very good27%
  • Average9%
  • Poor4%
  • Terrible3%
Travellers talk about
“atrium area”(5 reviews)
“front desk”(29 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton Chicago Lombard Oak Brook
Special Offer: Double Points, Every Stay
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (300)Write a Review
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Traveller rating
168
78
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168
78
28
12
11
Show reviews that mention
All reviewsevening receptionatrium areafront desktwo room suitehummuscook to ordercomplimentary drinksevening cocktailskids runningchick filbreakfast was deliciousfamily reunionnice amenitiesan excellent hotelquiet hotelrooms were very cleanshopping and restaurants
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1 - 5 of 297 reviews
Reviewed 5 days ago

I was only in town for a couple of days and usually stay at a couple other locations that are a little closer to where my business is. I also enjoy Embassy Suites properties, but will sacrifice for comparable hotels due to location. This was...More

Thank Mrluthor
Hotel's Favourite
Reviewed 2 weeks ago via mobile

The lobby area was really big and all new. The rooms were huge!!! Also,looked brand new. I love that there is a little sitting area away from the bedroom. It gives you so much more space and you don't feel like you are stuck in...More

1  Thank danarose95
Response from Neil D, General Manager at Embassy Suites by Hilton Chicago Lombard Oak BrookResponded 2 weeks ago

Hello danarose95, Thank you for taking the time to review our hotel. We appreciate the great feedback. Glad to hear that you found our hotel to be beautiful. I look forward to sharing your feedback with our team. If there is anything we can help...More

Reviewed 2 weeks ago

Warm and comfortable room. The shower did not work in pool area and the jacuzzi had to much chlorine in it. However the Manager's drinks and snacks is very nice on Friday night and the breakfast on Saturday morning is a wonderful start to the...More

1  Thank 327thumper
Response from Neil D, General Manager at Embassy Suites by Hilton Chicago Lombard Oak BrookResponded 2 weeks ago

Hello 327thumper, Thank you for taking the time to review our hotel. We are glad to hear that you had a wonderful time at our hotel. We appreciate your feedback and want to let you know we already resolved the items you mentioned so that...More

Reviewed 2 weeks ago

Facility modern, clean, and attractive. Good remodeling. Staff were gracious and helpful. Desk clerks (Desiree and Jeff) were excellent and went out of their way to be accommodating. Other staff we interacted with were very pleasant. Great omelets. Manager's Reception very generous with open bar...More

1  Thank 12Grandma47
Response from Neil D, General Manager at Embassy Suites by Hilton Chicago Lombard Oak BrookResponded 2 weeks ago

Hello 12Grandma47, Thank you for taking the time to review our hotel. We appreciate the "5" STAR rating. I look forward to sharing your feedback with Jeff and Dezarie. I know they will be excited that they were recognized for their service. Again, we appreciate...More

Reviewed 2 weeks ago

This was a extremely nice hotel with very nice staff.. I had a horrible experience that led me across the street to rhis hotel.. Breakfast was great with a lot to choose from.. and they gave us a late check out..More

Review collected in partnership with Embassy Suites Hotels
Thank danal703
Response from Neil D, General Manager at Embassy Suites by Hilton Chicago Lombard Oak BrookResponded 2 weeks ago

Hello danal703, Thank you for taking the time to review our hotel. We love hearing that you found our hotel to be the best place! I look forward to sharing your feedback with our staff. We appreciate you choosing to stay with us and hope...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Breakfast included
Free Internet
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Breakfast included
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$117 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Lombard
#5 Business Hotel in Lombard
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$117 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Lombard
#5 Business Hotel in Lombard
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (62)
Room & Suite (41)
Dining (15)
Pool & Beach (2)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
jmcalpin81
12 July 2017|
AnswerShow all 8 answers
Response from Annieliz28 | Reviewed this property |
It's a safe area...but very far from Chicago. I would stay in Chicago (city) if you are going to be here as a tourist. Lombard is a nice suberb...but you'll spend a lot of time traveling into the city and parking is SUPER... More
2
Votes
A5003MTamyh
13 April 2017|
AnswerShow all 4 answers
Response from Neil D | Property representative |
We have been in contact with this person, she filled out the review for the wrong Embassy suites location. We completed the renovation in 2016. Will look forward to hosting you!
1
Vote
A5003MTamyh
9 April 2017|
AnswerShow all 2 answers
Response from Greg M | Reviewed this property |
there us no additional cost for the drinks and evening snacks or the breakfast! all which were good. We did it use the pool are but LOOKED nice. It's a very nice hotel and the staff was great
0
Votes
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123
Room Tips
"Great local restaurants and shopping"
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"Overall, the value for the space was great and appreciated that breakfast and a cocktail were included in the..."
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"We stayed on the Executive or Premium floor with just a small upgrade fee. It was wonderful to have bottled..."
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"Take shuttle"
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