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I found all the staff to be friendly and the lobby is beautiful. The entire facility appeared to be well kept and clean although there was a condom (unused) in my nightstand. I needed maintenance at one point and it was provided promptly and courteously....More
Response from TeamMarriott, General Manager at The Westin Lombard Yorktown CenterResponded 4 days ago
Thank you for staying with us! We're pleased you enjoyed much of your stay, and we appreciate you providing feedback about the bed and shower issues you encountered in your room. We apologize for the inconvenience and hope you will give us another...More
Stayed here for a wedding on New Years Eve. The location is great. Walking distance to a lot of shopping. The lobby was absolutely stunning.The staff was very friendly and professional. Beds were very comfortable.More
Response from TeamMarriott, Manager at The Westin Lombard Yorktown CenterResponded 25 January 2018
Thank you for your outstanding review! We are delighted you found our location to be ideal for everything you wanted to do on this trip. We would also like to take this time to thank you for your compliments regarding our team. Our...More
My first stay at the Westin Lombard this past weekend fell short in almost every respect, and it's rare that I've had a hotel experience so poor that I feel compelled to write a review. As always, please take my review with a grain of...More
Response from TeamMarriott, General Manager at The Westin Lombard Yorktown CenterResponded 5 days ago
Thank you for being a loyal member of our SPG rewards program. We appreciate you choosing to stay with us once again. However, we are sorry for not providing the service you deserved. Our general manager is looking into this issue to see...More
The Westin was host to our Spring conference that celebrated additions to the fragrance Collections for all to enjoy. The ballroom, adequately arranged to enhance the instructor's presentation was well set up, expertly lighted, environmentally pleasant and well serviced by its catering staff. The professional...More
I recently stayed at the Westin as part of a conference that occupied most of the hotel. As a conference venue it was hard to fault. The room was comfortable, the staff were very obliging and the food was good on all occasions. I also...More
Response from TeamMarriott, General Manager at The Westin Lombard Yorktown CenterResponded 1 week ago
We are so glad your conference brought you to The Westin Lombard Yorktown Center. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved your stay. We look forward to...More
According to Pace Bus video, the Yorktown Shopping Center pickup point for Wrigley Field Express is just across the parking lot from the Westin Lombard front door. The parking area is not well marked, but should be adjacent... More
According to Pace Bus video, the Yorktown Shopping Center pickup point for Wrigley Field Express is just across the parking lot from the Westin Lombard front door. The parking area is not well marked, but should be adjacent to the pickup point, located just off the Northeast corner of JCPenney at the Mall. I located this labeled bus stop on Google Maps by zooming in to the map at the location described above and hovering the pointer (or tapping the icon) to confirm the Cubs Express stop.