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Extended Stay America - Chicago - Lombard - Oakbrook

Overview
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2701 Technology Dr, Lombard, IL 60148-5675 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Pets Allowed
2.5 Star accommodation
Additional information
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Offers from Extended Stay America - Chicago - Lombard - Oakbrook
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (134)
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132 results
Traveller rating
56
17
13
11
35
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Time of year
LanguageEnglish
56
17
13
11
35
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All reviews long term stay full size refrigerator hotel manager general manager great price recommend staying here comfortable stay home away from home room was clean and comfortable great customer service front desk staff convenient location a great place to stay maria lease morelos housing
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1 - 5 of 132 reviews
Reviewed 4 weeks ago

As soon as a came in to check in the lady at the front desk ask for Identification and went to make a copy of my license. She didn't even ask if it was ok with me. That made me feel uncomfortable. Is this standard...More

Date of stay: November 2018
Thank Travel10542917495
Response from 00esa, Manager at Extended Stay America - Chicago - Lombard - OakbrookResponded 4 weeks ago

Thank you for being our guest. Collecting a valid photo ID at the time of check-in is a normal procedure, and we are sorry if we were unable to explain these process on arrival. Please feel free to reach out at our hotel if we...More

Reviewed 7 September 2018 via mobile

I will never stay at this place!!!!!! I arrived on a Friday, August 31, 2018 and proceed to the front desk. The young lady at the front desk chewing gum really loud and she never said hello. She checked me in and when I got...More

Date of stay: August 2018
Thank JustineSome
Response from 00esa, Manager at Extended Stay America - Chicago - Lombard - OakbrookResponded 8 September 2018

We cannot apologize enough for the poor service you received during your stay with us. This is certainly not the type of service our hotel is known for, and we extend our sincerest apologies. Your comments have prompted our management team to redouble training efforts...More

Reviewed 24 August 2018

The room was dirty (the shower curtain reeked of mildew, the fridge, hair dryer, and light switches had not been cleaned in Lord knows how long). The hallways and laundry rooms are not swept every day. The stairwell was full of grass and leaves that...More

Date of stay: August 2018
Thank Jeanette B
Response from 00esa, Manager at Extended Stay America - Chicago - Lombard - OakbrookResponded 26 August 2018

Thank you for bringing this to our attention. We take the security of our guests and their property very seriously. As a result, please allow us some time to look into this matter further so that we can properly address your concerns. Hotel Management

Reviewed 30 July 2018 via mobile

Good hotel for a very good price. Great clean room with a comfortable bed. Grab and go free breakfast. Wonderful location close to restaurants and the mall. Lovely view of a pretty pond. I would definitely recommend this hotel.More

Date of stay: June 2018
Thank Jackson321
Response from 00esa, Manager at Extended Stay America - Chicago - Lombard - OakbrookResponded 31 July 2018

Thanks for choosing Extended Stay America for your stay. We are happy to know our location was ideal for your needs and that you were impressed with the good value we offer. It was good to have you here, and we hope to welcome you...More

Reviewed 26 July 2018

Front desk people are not friendly! While drying my hair in the bathroom, water leaked out from the shower area and ran down into a puddle by my feet! Thank goodness I turned off the hair dryer when I felt the water at my feet...More

Date of stay: July 2018
Thank Connie N T
Response from 00esa, Manager at Extended Stay America - Chicago - Lombard - OakbrookResponded 26 July 2018

Thank you for taking the time to review our hotel. We apologize for the issues that you had in your suite and regret the inconvenience caused. Our team has been advised of the problem and will take immediate action to fix the unit. We appreciate...More

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Air Conditioning
Laundry Service
Microwave
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
136
Price range
US$54 - US$77 (Based on Average Rates for a Standard Room)
Formerly known as
Homestead Studio Suites - Chicago - Lombard - Oak Brook
Also Known As
Homestead Studio Suites Lombard/Oak Brook Hotel Lombard
,
Extended Stay America Lombard
,
Lombard Homestead Suites
,
Homestead Lombard
,
Homestead Suites Lombard
,
Extended Stay America - Chicago - Lombard - Oakbrook Illinois
Location
United States > Illinois > DuPage County > Lombard
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
136
Price range
US$54 - US$77 (Based on Average Rates for a Standard Room)
Formerly known as
Homestead Studio Suites - Chicago - Lombard - Oak Brook
Also Known As
Homestead Studio Suites Lombard/Oak Brook Hotel Lombard
,
Extended Stay America Lombard
,
Lombard Homestead Suites
,
Homestead Lombard
,
Homestead Suites Lombard
,
Extended Stay America - Chicago - Lombard - Oakbrook Illinois
Location
United States > Illinois > DuPage County > Lombard
Photos
Traveller (32)
Room & Suite (35)
Dining (1)
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Questions & Answers
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Cindy K
26 February 2016|
AnswerShow all 3 answers
Response from SonnyBee1 | Reviewed this property |
We stayed there in December 2015,
0
Votes
Room Tips
"Just don't...."
O5367WCjeanetteb
24 Aug 2018
Read review
"Stay somewhere else"
Jen117213
13 Jul 2018
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"We stayed on the first floor so I would think the other rooms are ok too. I dont like to be near the..."
ruthie123
8 Apr 2018
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"Make sure you call ahead the rooms online are not offered in the hotel do not trust any web site they are..."
rockanroll4u
23 Mar 2018
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