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SpringHill Suites Chicago Lincolnshire

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SpringHill Suites Chicago Lincolnshire
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157 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Chicago Lincolnshire
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Showing 155: English reviews
Chicago, Illinois
Reviewed 14 June 2015

I have stayed at this location repeatedly over last couple years however this last weekend I was extremely dissappointed. The staff ( with exception of front desk weekday woman) clearly were very unhappy to be there. They had always been so pleasant on previous visits which encouraged me to remain loyal to that location. The worst was the unkept common...

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Helpful?
1Thank Nene1033
Gytis M, General Manager at SpringHill Suites Chicago Lincolnshire, responded to this review

Hello- I am very sorry to hear you had a negative stay this time around. I know we had many weddings and sports teams this weekend, however our team does a fantastic job staying on top of things as best they can. Our team has some of the highest customer service scores and I truly feel enjoy being at work....

Bradford, Pennsylvania
Reviewed 9 June 2015

We were in the Chicago area for a wedding, and choose to stay here rather than where the wedding party suggested so we could enjoy the included breakfast. The hotel was very clean and comfortable. We had a total of 3 rooms with 4 generations of family. The kids were very happy with the pool area, and some of the...

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Helpful?
Thank RoxieV
Gytis M, General Manager at SpringHill Suites Chicago Lincolnshire, responded to this review

Thanks so much for taking the time to write about our great hotel! I am very glad you had a wonderful stay with us. We do have a great team and strive to provide everyone a clean, comfortable room, with fantastic service. I am happy to hear you had some time to enjoy the pool, exercise room, breakfast, as well...

Reading, United Kingdom
Reviewed 6 May 2015

Expecting this to be just another chain hotel. How wrong I was. The staff were wonderful before we even got there, with a flurry of emails asking about my preferences for where my room would be situated. I guess it was a 10-night booking but even so I thought this was exemplary service. That level was maintained throughout my stay...

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Helpful?
Thank brendan_crawford
Gytis M, General Manager at SpringHill Suites Chicago Lincolnshire, responded to this review

Mr. Crawford- Thank you so much for taking the time to review our hotel on TripAdvisor. We certainly enjoyed having you with us for over a week! I am glad to hear our pre-arrival email and response time to your requests was above your expectations. I am fortunate and lucky to have such an incredible team working with me. They...

Rogers, Arkansas
Reviewed 5 May 2015

My husband & I had a great stay. The room was exceptionally quiet. Even though you could hear my neighbor on his cell phone talking loudly from the hall, you couldn't hear him at all once inside the room. .All staff were incredibly helpful and professional. Beds were really comfy. Only a few less positive notes. The desk is around...

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Helpful?
1Thank 479tg
Gytis M, General Manager at SpringHill Suites Chicago Lincolnshire, responded to this review

Hello! I greatly appreciate the comments and feedback around our hotel. I am glad to hear we provided you with professional service and a comfortable night's rest! We have a team here who has been here many years and really enjoys taking care of our guests. We believe at Springhill Suites we do have a fantastic complimentary breakfast with many...

Reviewed 28 April 2015

Great service and a very helpful and friendly staff. My room was clean and extremely comfortable. The work space was nice sized and allowed me to get some needed work completed. The breakfast selection was good but I found the food to be average.

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Helpful?
Thank AndyK5100
Gytis M, General Manager at SpringHill Suites Chicago Lincolnshire, responded to this review

Andy, Thank you so much for taking the time to leave some feedback about our hotel. We love to hear that our guests enjoy their time with us. We have a great team here who enjoys what they do and are passionate to ensure all our guests have a flawless stay. If you ever find yourself in the Lincolnshire area...

Illinois
Reviewed 25 March 2015

We stayed here in March 2015 for one night. The location is great if you're attending a play at the nearby Marriott Theater or visiting the area. The only downside was the average breakfast The room on the top floor was clean and quiet. Everything worked. The staff at the check in desk was prompt and pleasant everytime we saw...

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Helpful?
Thank Telkontar
Gytis M, General Manager at SpringHill Suites Chicago Lincolnshire, responded to this review

Telkontar- Thank you very much for taking the time and complimenting our great associates! I have a great team that I am able to work with to ensure we provide you a friendly check-in experience, a clean and functional room, and overall a great stay. I am sorry to hear breakfast was just average, we at Springhill Suites have been...

Reviewed 20 January 2015

The front desk and van drivers are friendly and accommodating. Clean well maintained hotel. The only improvement would be to expand the breakfast offerings. I would definitely recommend this hotel to travelers.

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Helpful?
Thank Michael W
Gytis M, General Manager at SpringHill Suites Chicago Lincolnshire, responded to this review

Thank you so much for taking the time to leave us a comment. We take extreme pride in our service and our associates. We strive to ensure everyone has a great and memorable stay. Thank you for the feedback regarding the breakfast variety. Although we do certainly have many choices from breakfast breads, to eggs, to yogurts, to fruit, and...

Riverton, New Jersey
Reviewed 11 January 2015

We stayed here in Sept '14 for a week. It was a typical Springhill Suites property; clean and the front desk staff was exceptionally friendly and knowledgable. My only issues were (1) when the sofa bed was opened out, it was hard to walk around the room, and (2) breakfast was very predictable! Same thing every day for 7 days...

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Helpful?
Thank brernick
Gytis M, General Manager at SpringHill Suites Chicago Lincolnshire, responded to this review

Thank you so much for providing some feedback to us about your stay at our hotel. I am glad to hear that our hotel was very clean and a good location for you. We hold our cleanliness standards to a very high level. Springhill Suites does offer a very nice complimentary breakfast, but I understand your concerns about the lack...

chicago, il
Reviewed 5 January 2015

Location, Convenience and Eager Staff: The folks at this property greet you with a smile, ask if you need anything else and are extremely attentive. The rooms are nice, not fancy, but clean and large and high on functional. They appear to have a lot of business travelers and the bed was a bit soft, may mean they are booked...

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Helpful?
Thank brimyn
Gytis M, General Manager at SpringHill Suites Chicago Lincolnshire, responded to this review

brimyn- Thank you for taking the time to leave a comment about the Springhill Suites Lincolnshire. I am excited to hear that you had a great stay with us! Our associates strive to provide superior customer service and clean rooms to all our guests and I am very happy to hear your great comments. We are located near many corporate...

Pound, Wisconsin
Reviewed 4 January 2015

Although we had to drive a few miles off 94, it was worth it. A quick checkin (loved the desk clerk, he was fast), the room had a nice set up with a couch and computer area. The bed and bedding were Marriot Quality. The breakfast was perfect. Although most people wouldn't comment on the 'oatmeal' bar, they had homemade...

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Helpful?
Thank Sandemuel
Gytis M, General Manager at SpringHill Suites Chicago Lincolnshire, responded to this review

Good afternoon SandEMuel- Thank you for the wonderful comments! I will certainly pass it along to our front desk associates. They do take pride in their speed, efficiency, and friendliness. I am happy to hear you enjoyed your complimentary breakfast, especially the oatmeal. We try to have several healthy and hearty options for our guests each morning to get their...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available

Additional Information about SpringHill Suites Chicago Lincolnshire

Address: 300 Marriott Dr, Lincolnshire, IL 60069-3650
Region: United States > Illinois > Lake County > Lincolnshire
Price Range: €84 - €181 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Chicago Lincolnshire 3*
Number of rooms: 161
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Also Known As:
Springhill Suites Chicago Lincolnshire Hotel Lincolnshire
Springhill Suites Lincolnshire
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Chicago Lincolnshire staff and other travellers.
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Questions? Get answers from SpringHill Suites Chicago Lincolnshire staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all seemed good and quiet -”
 of 5 bubbles quadesuz, 16 May 2016 | Read review
“All floors are pleasantly quiet and the rooms offer great views.”
 of 5 bubbles roysims2, 26 Apr 2016 | Read review
“We had a nice third floor room”
 of 5 bubbles hungrytoo, 8 Apr 2016 | Read review
“it's surounded by trees and wide open; I would recommend higher levels.”
 of 5 bubbles bv2cq, 26 Oct 2015 | Read review
“Not too high and not near the elevators”
 of 5 bubbles brendan_crawford, 6 May 2015 | Read review
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