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Holiday Inn Express Hotel & Suites Chicago South Lansing

78 reviews
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Traveller (3)
Room & Suite (16)
Dining (2)
Overview
  • Excellent58%
  • Very good23%
  • Average7%
  • Poor6%
  • Terrible6%
Travellers talk about
“front desk”(22 reviews)
“cinnamon rolls”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
2.5 Star Hotel
All hotel details
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Reviews (78)Write a Review
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LanguageEnglish
44
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5
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All reviewsfront deskcinnamon rollshousekeeping stafffitness roomquiet roomindoor poolcontinental breakfastfitness centerother hotelslupecleanlinessil
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1 - 5 of 77 reviews
Reviewed 4 December 2017 via mobile

Adam was absolutely the best! After having such a long tiring day from life and work. Adam's pleasant demeanor and kind service was so much appreciated! Thank you so much Adam for being my husband and I most pleasant moment after our long day we...More

Thank Veronica L
Hotel's Favourite
Reviewed 23 March 2017 via mobile

Great hotel the rooms are big and spacious the staff is friendly the other guests are nice the pool is surprisingly big and nice. This is the best hotel hands down in the chicago land area recommend 5 stars very nice

Thank Uthman K
Reviewed 3 September 2017

Pleasant hotel & staff, nice room, fairly comfortable bed -- pillows were poor, and the front desk had nothing firmer to provide to us. Breakfast was ok. As usual, we left a tip in the room for the housekeeping staff upon checkout. What I didn't...More

Thank Dana A
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chicago South LansingResponded 18 September 2017

Hi Dana A, Thank you for taking the time in posting a review about our property on TripAdvisor. I appreciate the high rating you gave us in terms of location. I am sorry, though, for the disappointments you had with the pillows. I have taken...More

Reviewed 27 June 2017

I have stayed in Holiday Inn hotels many times before but never have I had such an awful stay. First off, this hotel is in somewhat of a seedy area. Not horrible, but not great. My room, although clean, only had conditioner. No shampoo or...More

Thank RJurman
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chicago South LansingResponded 12 July 2017

Hi RJurman, Thank you for staying with us and for bringing your concern to our attention. I’m very sorry to hear about your experience on your recent stay. I would like to apologize for any inconvenience the noise from other guests may have caused you....More

Reviewed 22 May 2017

I recently visited this hotel. Friendly staff, quiet room, clean, close to good selection of places to eat. did not use breakfast because I had to be at the customer very early. But happy with my stay and slept well. Easy access to highway

Thank Loouis S
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room Service
Dry Cleaning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Restaurant
Hot Tub
Tennis Court
Details
Price range
US$120 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$120 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (3)
Room & Suite (16)
Dining (2)
Pool & Beach (2)
Hotel & Grounds (9)
Questions & Answers
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drhud218
26 July 2016|
Answer
Response from Danny R | Reviewed this property |
Great area with many restaurants and shops. Felt safe there with my family with kids.
1
Vote
drhud218
26 July 2016|
Answer
Response from Keith H | Reviewed this property |
The area is a mix of light commercial businesses and several hotels. We walked several blocks to a nearby restaurant that evening for dinner.
0
Votes
Lydia S
18 August 2014|
AnswerShow all 2 answers
Response from Rahul P | Property representative |
While there are many of the major chain restaurants close by, we try to direct our guests toward unique places they would not find anywhere else, depending on the atmosphere and cuisine they are in the mood for. Without any... More
0
Votes
Room Tips
"bring your own pillow."
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"If the front desk person has a positive attitude you'll always have a positive stay."
Read review
"311, you can not go wrong..."
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"Pleasant views from both sides. Quiet and comfortable."
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