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BEST WESTERN Joliet Inn & Suites

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#6 of 22 Hotels in Joliet
Certificate of Excellence
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1 room 2 adults 0 children
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218 Reviews from our TripAdvisor Community

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Showing 217: English reviews
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Newhall, Iowa
Reviewed 3 weeks ago

The gentleman running the desk was great! Very friendly! The room itself had a smell about it, not sure if it was stale smoke or a sewer issue. The king bed was pretty comfy as were the pillows. Shortly after we checked in there was some sort of emergency involving an ambulance, firetruck, several cops, and some weird official van....

Thank tllinn
Reviewed 12 March 2017

This hotel is being newly renovated. The rooms are fantastic. They are fresh, CLEAN, and nicely furnished. The staff and Manager are outstanding! If you are in the area stay here and enjoy fantastic accommodations!

Thank Eric J
About Hotel's Favourite Review
Reviewed 16 March 2017

Stayed at this property last week in one of their newly remodeled rooms. I have stayed there a number of times and always found the staff to be very attentive, the facility very clean and comfortable. Highly recommend this facility.

Thank Hank S
Minneapolis, Minnesota
Reviewed 26 February 2017

Stayed 3 nights and the location is ideal, next to hwy 55 and 52, and just off of I-80. However, our room was never cleaned during our entire stay. This in spite of me personally handing a note to the desk manager that our room needed service on the 2nd morning. The 3rd morning, I called the front desk (as...

Thank Robert C
Pana, Illinois
Reviewed 17 February 2017

We are always welcome at this hotel. We arrive with a service dog, so they give us a corner room so we are away from noise in the halls. Pradip & Jay are the most welcoming hosts we have met on our travels. We share our family stories as they do with us. we feel like family when we stay...

Review collected in partnership with Best Western
Thank Grandmak6951
Englewood, Colorado
Reviewed 17 February 2017

the staff was very helpful and professional at all times of day and would stay there again. PLENTY of option within close proximity for restaurants and services.The noise from I80 was apparent outside but quite inside.

Review collected in partnership with Best Western
Thank mikecQ2954CI
Minneapolis, United States
Reviewed 9 January 2017

The first room we were assigned had smell of smoke & air freshener disinfectant. Staff quickly switched us to a different room. That room was very nice.The bed and pillows were quite comfortable. We would definitely stay here again.

Review collected in partnership with Best Western
1Thank Harlan O
Washington, DC
Reviewed 3 January 2017

We stayed at this hotel twice in the month of July and had a wonderful experience. Unfortunately returned again in December to a completely different hotel. Our first room smelled of smoke. Our second room, the exact room we stayed in July, now had strange nail hole marks in the dresser, door frames and the mirror in the bathroom was...

1Thank schk
BestWesternHotels, Public Relations Manager at BEST WESTERN Joliet Inn & Suites, responded to this review

So sorry your stay was not to your expectations. We have brought your concerns tot eh attention of our housekeeping and breakfast staff. We appreciate your feedback and hope that you will give us another chance if you return to the area. Thank you. - Best Western Hotels & Resorts

St Louis
Reviewed 1 January 2017 via mobile

Rooms were dated but clean. Pool area looked updated and kids enjoyed swimming all by themselves. The hotel parking lot was almost empty (3 cars other than ours!) which means the hotel was quiet. The free breakfast was poor. Bananas were almost black, sausage was chewy, yogurt and coffee were good. Overall, an average hotel with easy highway access.

Thank jb1233
Reviewed 31 December 2016 via mobile

They let us check-in 2 hours early due to a funeral service with out any problem. We stayed for 2 days and all the staff we encountered were very friendly and accommodating. The hotel is very clean and the indoor pool water is kept at a nice temperature, the continental breakfast has many choices to get the day started. I...

Thank finger11

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  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about BEST WESTERN Joliet Inn & Suites

Address: 4380 Enterprise Dr, Joliet, IL 60431-8309
Region: United States > Illinois > Joliet
Price Range: €100 - €138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Joliet Inn & Suites 2.5*
Number of rooms: 62
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Also Known As:
Best Western Joliet Inn And Suites
Best Western Joliet Hotel Joliet
Joliet Best Western
Hotel Style:
#5 Romantic Hotel in Joliet
#5 Business Hotel in Joliet
#6 Family Hotel in Joliet
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Joliet Inn & Suites staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from BEST WESTERN Joliet Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms may be loud closest to the interstate- this includes the handicapped room”
tllinn, 4 Apr 2017 | Read review
“Room 300 is away from elevator and pool noise”
BobC158, 26 Feb 2017 | Read review
“Room 324 is the quietest room in the hotel.”
Grandmak6951, 5 Oct 2016 | Read review
“Room was clean, could have used an extra blanket. Heat/air was pretty quiet compared to a lot of places we have stayed.”
nancycE3104IT, 7 Mar 2016 | Read review
“not near the pool”
waterguy555, 27 Nov 2015 | Read review
5 of 5