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The Westin Chicago Northwest

556 reviews
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Traveller (122)
Room & Suite (39)
Dining (11)
Overview
  • Excellent28%
  • Very good33%
  • Average21%
  • Poor10%
  • Terrible8%
Travellers talk about
“corner suite”(10 reviews)
“heavenly bed”(12 reviews)
Wifi
Free Parking
Breakfast Buffet
Heated pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from The Westin Chicago Northwest
Special Offer: Breakfast for 2 Included
Hotel deals
Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (556)Write a Review
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All reviewscorner suiteheavenly bedupgraded to a suitebusiness hotelwedding receptionbar foodgift shopnice roomsstarbucks coffeemini fridgewoodfield mallthis past weekendo'hare airportbusiness tripchicagospgtent
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1 - 5 of 537 reviews
Reviewed 2 days ago via mobile

I was arriving late (1AM) and leaving early. I needed a comfortable place to stay in Itasca. The Hyatt place was a bit less expensive, but the Westin looked like it would be worth the minor price difference. When I checked in the gentleman was...More

Thank Clinton S
Hotel's Favourite
Reviewed 6 November 2017 via mobile

I was in town for a convention in Schaumburg, I prefer Westin when on business but lately have been striking out with consistency. This westin did not disappoint. Staff: all very well trained and pleasant, upgraded me to suite for gold status member. The bar...More

Thank RichardGilliland83
Response from GM-Itasca, General Manager at The Westin Chicago NorthwestResponded 15 November 2017

Thank you for your five star review! Your comments will be celebrated with the team members! We hope to welcome you back soon! Be Well!!

Reviewed 1 week ago

Friendly staff welcomed us upon our arrival. Room is clean and bed is comfortable. It is easy access off the highway and plenty of parking spaces. It is also close to lots of shopping and restaurants.

Thank Betty C
Response from GM-Itasca, General Manager at The Westin Chicago NorthwestResponded 5 days ago

Thank you for your four star review! Your comments will be celebrated with the team!

Reviewed 3 weeks ago via mobile

As a Starwood Gold member, I have come to love staying at Starwood hotels. I go out of my way to find Starwood hotels in the cities I am visiting because I know the quality will be excellent. This is not the case with the...More

Thank KAM97MU
Response from GM-Itasca, General Manager at The Westin Chicago NorthwestResponded 2 weeks ago

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this...More

Reviewed 25 November 2017

We found the best rate for this hotel on priceline. While I love the cost savings, it sometimes can come at the expense of being treated like a 2nd class citizen at the hotel when you arrive and they realize you prepaid. Not at this...More

Thank Steve S
Response from GM-Itasca, General Manager at The Westin Chicago NorthwestResponded 4 December 2017

Thank you for your five star review! Your comments will be celebrated with Adam, Jesus, Anna and the restaurant staff! Be Well!

View more reviews
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Tennis Court
Details
Price range
US$92 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$92 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (122)
Room & Suite (39)
Dining (11)
Pool & Beach (5)
Hotel & Grounds (108)
Business Centre & Event Rooms (12)
Bathroom (8)
Family and Play Areas (1)
Questions & Answers
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Nancy C
6 November 2016|
AnswerShow all 3 answers
Response from Katie B | Reviewed this property |
We took an Uber into the city! was about $20!
0
Votes
FresnoCouple2014
17 August 2016|
AnswerShow all 5 answers
Response from Rvanthof | Reviewed this property |
Your can easily take the train. A cab is probably 50 bucks
0
Votes
Sharen W
25 July 2016|
AnswerShow all 8 answers
Response from EGHMX | Reviewed this property |
Not sure
0
Votes
Room Tips
"if you can get a city skyline view on a high floor, I recommend it1"
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"Our room was quiet but we were in a corner"
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"maybe try a different hotel. my room is dirty and smells bad"
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"Get a room well-away from the elevators to minimize late-night noise"
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