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Holiday Inn Itasca (Woodfield Area)

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Traveller (80)
Room & Suite (40)
Pool & Beach (17)
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Overview
  • Excellent33%
  • Very good36%
  • Average15%
  • Poor6%
  • Terrible10%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
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Additional information
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (161)
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Reviewed 21 October 2016 via mobile

The staff is super friendly and there's an upmarket facade without much depth. The elevator was dirty, the corridors dated, the bed a bit saggy, and the fixtures chasing done. It doesn't feel like dated quality, rather like applying too makeup to hide one's age....More

Thank Professor-Doktor
Response from John B, Front Office Manager at Holiday Inn Itasca (Woodfield Area)Responded 24 October 2016

Thank you for your feedback regarding your recent visit at our hotel. While we are encouraged that our staff was very kind and helpful during your stay, please accept our sincerest apologies for the disturbances you experienced during your stay due to the room and...More

Reviewed 19 October 2016

I paid $174 plus tax for a room that is worse than most $80 rooms. The staff is top notch, but the rooms need a lot of TLC. The unflattering pictures are true. I saw the exact same things yesterday. Old appliances in the hallway,...More

Thank Billy_F_10
Response from John B, Front Office Manager at Holiday Inn Itasca (Woodfield Area)Responded 21 October 2016

We sincerely apologize for the state of the room that you received upon your check-in at our property. Of course, our brand and property are held to much higher standards than what your stay dictated. We greatly appreciate the honest comments regarding the room, as...More

Reviewed 9 October 2016

When I booked the hotel, I had written in the section where it had special request that I wanted a room on the first floor not near the elevators. I also called the day before I stayed there and verified directly with a Holiday Inn...More

Thank Evelyn R
Response from IHGService, Guest Relations Manager at Holiday Inn Itasca (Woodfield Area)Responded 25 October 2016

Dear Evelyn R, Thank you for staying with us and for enumerating the good, the bad and the opportunities to improve. Whilst I am pleased that you found our hotel clean, restaurant good and staff attentive to you needs, I truly value the negative comments...More

Reviewed 1 October 2016 via mobile

My husband is having a week of convention in Illinois. Just a few minutes drive from Holiday Inn. And as he is a member of Holiday Inn we opted to stay here for a week. They have an indoor pool, game room and exercise area....More

Thank Ana Z
Response from John B, Front Office Manager at Holiday Inn Itasca (Woodfield Area)Responded 6 October 2016

We are happy that you were able to find things to keep yourself busy while your husband was stuck working! Our property, while business oriented, takes a great amount of pride in providing amenities and options for all types of travelers. Should you find yourself...More

Reviewed 21 September 2016

I travel to Chicago several times a month and travel the US to other cities monthly. By far this is the worst hotel I've stayed in in years, and I stay over 100 nights a year at various hotels. My hote of choice was sold...More

Thank Bill H
Response from John B, Front Office Manager at Holiday Inn Itasca (Woodfield Area)Responded 29 September 2016

We sincerely apologize for the issues that you faced during your most recent stay with our property. We understand that as a constant traveler, access to the internet is incredibly important. Further, we apologize for the state of your room, which caused discomfort during your...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Room Service
Free Parking
Conference Facilities
Children Activities (Kid / Family Friendly)
Dry Cleaning
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Hot Tub
Indoor pool
Details
Price range
US$90 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$90 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (80)
Room & Suite (40)
Pool & Beach (17)
Dining (7)
Business Centre & Event Rooms (6)
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Room Tips
"Get a Pool side room,you will love the view..."
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"Ask for a room with better outlets!"
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"Don't stay here"
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"stay somewhere else"
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