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Conveniently located just 12 miles west of O’Hare International Airport and 25 miles from downtown Chicago, Eaglewood Resort & Spa is nestled on 106 lush acres in Itasca, Illinois. Managed by Benchmark Resorts & Hotels, the AAA Four-Diamond resort features 295 spacious guestrooms and...
Since this place is close to home we come here about 1-2 times a year for a weekend getaway or a New Years party. Almost every time we have been here, there is always something that makes an otherwise good time into a disappointing stay....More
This resort is stuck in the 1970s,
And could be so much better with a little work. First, the beds are incredibly hard - I stay in a lot of hotels and haven’t been this uncomfortable in a long time.
Second, the work out facilities...More
1 Thank Heather M
Response from Eaglewood R, Guest Relations Manager at Eaglewood Resort & SpaResponded 1 week ago
Thank you for the compliment regarding our staff. However, we regret to hear that your stay with us was not as expected. We appreciate your feedback in regards to the beds, workout facility, and food. We want all of our guests to feel...More
I stayed at this hotel for about a week last year when my apartment flooded. Since it wasn’t a vacation I couldn’t fully enjoy it but we did try to take advantage of the amenities while there. I got a spa treatment, my boyfriend went...More
1 Thank LaurenAnn13
Response from Eaglewood R, Guest Relations Manager at Eaglewood Resort & SpaResponded 2 weeks ago
Lauren, thank you for those items of feedback. We're thrilled to hear you had an overall enjoyable stay with us -- and that the amenities were pleasing, as well. We look forward to hosting you again in the near future. Safe travels.
We've stayed a few times over the years, we keep coming back for the value, the amazing spa, the pool is huge, golf views are great. Downsides we're breakfast buffet was a zoo and the dry sauna wasn't working, but nbd. Someone needs to watch...More
Thank Kristen K
Response from Eaglewood R, Guest Relations Manager at Eaglewood Resort & SpaResponded 3 weeks ago
Kristen, thank you for the kind words. We are happy to hear that you keep coming back and we appreciate your feedback, as well. We hope to continue hosting you in the near future. Safe travels.
We did not use any of the “amenities”. We tried taking the kids to the pool but the attitude of the staff there was a huge turn off not to mention the pool had so many chemicals my eyes started to burn the second we...More
Response from Eaglewood R, Guest Relations Manager at Eaglewood Resort & SpaResponded 4 weeks ago
Dear Guest -- we regret to hear your experience was not up to standards. Thank you for your feedback regarding your stay as we value these items being brought to our attention. We hope to do better in the future.
Response from mike60521 | Reviewed this property |
I'm guessing you're taking the Amtrak to Union Station. There is a "Milwaukee District West" commuter line out of Union that has a stop in Itasca and Medinah which are both nearby. I'd call the hotel to make sure which stop... More
I'm guessing you're taking the Amtrak to Union Station. There is a "Milwaukee District West" commuter line out of Union that has a stop in Itasca and Medinah which are both nearby. I'd call the hotel to make sure which stop is best etc