We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Sitting in the lobby at 10:30pm waiting for my room to be cleaned after checking in and finding a used bed and bathroom.
Lobby stinks and I'm afraid the night will not be pleasant. Only staying here because nothing else was available. I will not...More
Thank Chris M
Response from Manager_11525, Manager at Extended Stay America - Chicago - ItascaResponded 4 October 2016
Thank you for providing us with details about your stay. The situation you described regarding the problems checking into your room is truly regrettable. We are very sorry for your experience. To ensure your experience is not repeated, going forward we will be sure to...More
I visited Chicago for a three day shopping/ sightseeing trip with my son. We got a really good deal on the internet for this hotel. Unfortunately this hotel is a hotel of pure filth, the rooms had hair in the beds, which indicated that they...More
Thank A TripAdvisor Member
Response from Manager_11525, Manager at Extended Stay America - Chicago - ItascaResponded 14 September 2016
Thank you for your recent review of your stay. I am sorry to hear that your room was not as clean as it should have been. I am also sorry that you did not feel the response to your complaint was handled in an appropriate...More
I normally stay at Extended Stay America when I travel. Clean quiet rooms with a fridge and recliner. Usually perfectly good wifi as well. At this one the wifi was absolutely terrible. It was so slow I could hardly read email on it.
I needed some place on short notice. This was a reasonable price, since I was not going to be there except for sleeping & eating between business meetings.
Room was nicely remodeled & seemed clean. I did call them prior to coming. They told me...More
Hotel was under renovation with paint and fumes throughout... no mention of this when I booked. Room was Spartan at best. Thermostat did not work and it was cold and raining. I either sweat with the heat on or froze with heat off. In the...More
Thank Lawrence N
Response from Manager_11525, General Manager at Extended Stay America - Chicago - ItascaResponded 11 May 2016
I received a copy of your review, and wanted to take a moment to personally respond. The room conditions and service issues you described are unacceptable, and I sincerely apologize for your experience. To uphold our company’s high standards, I will be thoroughly inspecting our...More
US$66 - US$88 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
TripAdvisor is proud to partner with Extended Stay, Hotels.com, Booking.com, Expedia, Travelocity, TripOnline SA, Orbitz, Hotwire and Cancelon so you can book your Extended Stay America - Chicago - Itasca reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.