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Extended Stay America - Chicago - Itasca

Traveller (16)
Room & Suite (23)
Dining (4)
Hotel website
1181 N Rohlwing Rd, Itasca, IL 60143-1157 See on map
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Laundry Service
Self-Serve Laundry
2.5 Star accommodation
Additional information
Hotel website
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2 Dec3 Dec
1 room, 2 adults, 0 children
Standard Room
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Reviews (77)
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1 - 5 of 76 reviews
Reviewed 1 week ago

Dirty, dirty, dirty. Sticky residue on table in room. Smeared fingerprints all over the windows. Residue in the bathroom sink. Strange people lurking around by the main desk. Just say no! Sherri was very accommodating and promptly refunded our money when we told her that...More

Thank mberga25
Response from 00esa, Manager at Extended Stay America - Chicago - ItascaResponded 1 week ago

We know a well-maintained room sets up the tone for an excellent stay, but we apologize as this wasn’t your experience. Our team takes the cleanliness of our rooms very seriously so your feedback is shared and remedial steps within our housekeeping department are underway...More

Hotel's Favourite
Reviewed 4 September 2018

Great staff. Valerie and Anjelica are fantastic at making one welcome. There are restaurants nearby with great food as well as fast food restaurants. I spend time at Busse Woods Forest preserve for bike riding and fishing. The room is clean and up to date,...More

Thank Francis L
Response from 00esa, Manager at Extended Stay America - Chicago - ItascaResponded 4 September 2018

Francis, thank you for the fantastic feedback of Extended Stay America. We are delighted to know you loved our central location close to many restaurants & other places and that you were so impressed with our associates. Your wonderful compliments will be shared with Valerie...More

Reviewed 7 August 2018

Average hotel compared to other Extended Stay locations. The first night we checked in, some guys were smoking weed in the parking lot, not too far from the entrance. The location is close to the highway and there is a Wendy's next door, but there...More

Thank Mehrad S
Response from 00esa, Manager at Extended Stay America - Chicago - ItascaResponded 10 August 2018

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

Reviewed 25 July 2018

My husband and I stayed here for a little getaway. The staff is wonderful. Sherri, she put us in room 231, but the air did not work and it was warm that day, the maintenance man was not on duty, so she just moved us...More

Thank Kami1129
Response from 00esa, Manager at Extended Stay America - Chicago - ItascaResponded 25 July 2018

Thank you for staying at our hotel. We are glad to know you were impressed with our courteous associates and that overall you enjoyed your stay. However, we are sorry we missed meeting some of your expectations. To ensure cleanliness of kitchenware upon check-in, brand...More

Reviewed 23 June 2018

I stayed here for a long while , It was a great experience, nice room and the staff is great & helpful!john is awesome! no problems whatsoever when I needed help with something, would def come back if I need a place for travel or...More

Thank juanherrera96
Response from 00esa, Manager at Extended Stay America - Chicago - ItascaResponded 23 June 2018

Juan, thanks for taking the time to share your comments online regarding your visit to Extended Stay America. It is a delight to know you liked your room and that our friendly service made for a memorable experience. Your review is appreciated, and we hope...More

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Awards & Recognition
Certificate of Excellence
Top amenities
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Breakfast included
Free Parking
Laundry Service
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Air Conditioning
Price range
US$62 - US$78 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Price range
US$62 - US$78 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Traveller (16)
Room & Suite (23)
Dining (4)
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Questions & Answers
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Room Tips
"the rooms I have stayed in have been great."
4 Sep 2018
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"I had a room on the first floor and everything was great."
17 Mar 2018
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"My best tip to you.....stay away from this place!!"
18 Feb 2018
Read review
"Hey talk to the staff and tell them your needs and they acoomodate terrifically! :)"
31 Jan 2018
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